Claims

Submit a Claim

Follow these 3 easy steps to submit a claim:
1. Select and print the required claim form from the list of claim forms.
2. Complete the required forms and ask your doctor to complete the Doctor's Statement.
3. Submit all the required forms and supporting documents to Claims Department for processing.

If you are submitting an ElderShield claim, please click here.

Online Submission of Claims
You may also submit a claim online. Click here

Claim Status Enquiry
You may check on the status of your submitted claim through any of the below options

• Email directly to us at Claims-SG@greateasternlife.com
• Through our automated phone service: Lee Lee
• Viewing online policy status information: E-Connect