Customer Service

After Sales Services

Policyholders who need to contact us may do so in the following ways :

• Contact your Distribution Representative from Great Eastern Life
• Call our Customer Service Officers at 1800-248 2888. You will find answers to most of the general enquiries via the automated service. You may also speak to a Customer Service Officer who will be happy to assist you.
• Log on to eConnect for online information about your policies
• Send an email enquiry to Wecare-SG@greateasternlife.com
• Fax us at 6535 2836 or 6534 5568
• Speak with our Customer Service Officers at 1800 - 2482 888.
• Visit us at our Customer Service Centre

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