1. What are the payment options available?
The available payment options are via Credit Card or Debit Card only (Visa, Mastercard and American Express). This is done via Stripe, a secure payment platform.
2. Can I get a refund if I did not apply my promo code?
No. Registration fees are non-refundable and registration is non-transferrable. Please check your payment amount before confirming your payment.
3. Will I get a refund if I choose not to participate in the Race after registering?
No refunds will be given to any participants who do not participate on Race Day.
4. Will I get a refund if the race is cancelled or postponed?
In the event of a cancellation, postponement or modification of the race or any component of it, there shall be no refund of registration fees. The Organisers shall not be held liable for any inconvenience or losses that may occur. For further details, please refer to our Terms and Conditions.
1. Who is 42Race?
42Race is the fastest-growing fitness social platform in Southeast Asia. 42Race removes the physical barriers between sports enthusiasts to create a close-knit community through technology and innovation. The 42Race platform showcases and celebrates your growth.
2. How do I download the 42Race App?
You can download the 42Race App on the Apple App Store and Google Play Store.
3. What can I use the 42Race App for?
The 42Race App is the registration platform for Great Eastern Women’s Run 2023. It is also the app for tracking your participation in virtual Pre-Race Fringe Activities.
4. What should I do if I am experiencing issues with the 42Race App?
Check that you have downloaded the latest version of the 42Race App. Screenshot the error that you have experienced if possible and email it to contact@42race.com describing the issue experienced. Please provide the brand, model and version of your iOS or Android device.
1. Will there be a Race Entry Pack Collection?
No, there will not be any race entry pack collection this year. All pre-race entitlements will be couriered to the address you had submitted during registration prior to the event. Please ensure that the address submitted is accurate.
2. When and how will I receive my race entitlements?
Pre-Race entitlements
All pre-race entitlements, which include your race t-shirt and tote bag, will be couriered to the address you had submitted during registration prior to the event. Participants are encouraged to wear their race t-shirts on the Race Day on 29 October 2023.
Participants will receive an SMS on the day of the delivery. In the event that the participant is not at the delivery location to physically receive the parcel, she may inform the driver to leave the parcel at a specific location at the participant’s own risk.
If the participant is uncontactable, the driver will have to mark the delivery as unsuccessful and a re-attempt will be done on the next working day.
There will be two (2) delivery attempts in total (first attempt followed by one (1) re-attempt). If all two (2) attempts are unsuccessful, the parcel will be returned back to the Organisers.
Should the participant still wish for the parcel to be delivered to her, kindly contact our customer service at 8787 4490 or email us at info@greateasternwomensrun.com. The hotline operates from Monday to Friday, 10:00 AM – 5:00 PM, excluding eve of public holidays and public holidays.
Post-Race Finisher Entitlements
The finisher’s medal will be issued on the day of the race at the Athlete’s Welfare Area, upon completion of the race.
The finisher’s e-certificate will be made available on the 42Race App after the race. Go to your “Profile” and scroll down to “Joined Events”. Find the Great Eastern Women’s Run 2023 event and click on the “Cert” icon.
3. Will I still receive a finisher’s medal and e-certificate if I complete my run after the cut-off time?
Participants that finish after the stipulated cut-off times will not receive their finisher’s medal and e-certificate.
The cut-off times are as follows:
21.1km : 4 hr 30 mins
10km : 2 hr 30 mins
5km : 1 hr 30 mins
2km Mummy + Me : 40 mins
4. What are the sizes for the race t-shirt?
Adult's race t-shirt size guide
Note:
SIZE | XS | S | M | L | XL | XL |
---|---|---|---|---|---|---|
Chest width in cm (measure 2cm below armhole) |
83 | 88 | 93 | 100 | 108 | 115 |
Back length in cm (measure from top of collar to bottom of t-shirt) | 59 | 60 | 61 | 63 | 64 | 66 |
Kid's race t-shirt size guide
SIZE | XS | S | M | L | XL |
---|---|---|---|---|---|
Chest width in cm (measure 2cm below armhole) |
66 | 70 | 76 | 84 | 88 |
Back length in cm (measure from top of collar to bottom of t-shirt) | 45 | 51 | 54 | 57 | 60 |
Please contact our customer service at 8787 4490 or email us at info@greateasternwomensrun.com should you like to make exchanges for your race entitlements. T-shirt sizes are based on availability.
The hotline operates from Monday to Friday, 10:00 AM – 5:00 PM, excluding eve of public holidays and public holidays.
1. What time should I report on Race day?
Catgory | Flag-Off Time | Pen Opening Time | Pen Closing Time |
---|---|---|---|
21.1km | 5:15 AM | 4:45 AM | 5:45 AM |
10km | 6:30 AM | 6:00 AM | 7:00 AM |
5km | 7:30 AM | 7:00 AM | 8:00 AM |
2km Mummy + Me | 8:00 AM | 7:30 AM | 8:30 AM |
100m Princess Dash | 9:15 AM | 9:00 AM | 9:25 AM |
*Note: Timings are subject to changes
All participants are encouraged to arrive 30 minutes before their flag-off time to have sufficient time for baggage check-in as heavy traffic is expected. The start pen will open 30 minutes before each respective flag-off time and will close 30 minutes after the flag-off time, with the exception of 100m Princess Dash.
The start pen for the 100m Princess Dash will open 15 minutes before the flag-off time and will close 10 minutes after the flag-off time.
Runners who are late or who start in another category will be disqualified.
2. Is there a baggage check-in area where I can deposit my belongings at before starting the race?
You may deposit your belongings at the baggage check-in counter provided. Runners are advised to carry the minimum essentials to the run.
The baggage counter will be manned by volunteers. Please note that the Organisers will not be held responsible for any loss or damage of items.
3. Must I wear the race t-shirt and race bib?
You are encouraged to wear the race t-shirt on the Race Day on 29 October 2023. Participants must wear their assigned number bib on their chest at all times during the race. Participants without the allocated bib will not be allowed to take part in the race.
4. What are the cut-off timings for Great Eastern Women’s Run 2023?
The cut-off timings are as follows:
21.1km : 4 hr 30 mins
10km : 2 hr 30 mins
5km : 1 hr 30 mins
2km Mummy + Me : 40 mins
5. Is there an official route for the race?
Yes, participants are to follow the designated route. Marshalls and directional signages will be stationed along the route. More details on the official route will be released closer to Race Day.
6. Will there be any road closures?
There will be road closures during the course of the race. More details on the race route will be released closer to Race Day.
7. What if I am injured before or during the race, or otherwise unable to finish the race?
If you are injured or are experiencing any unusual health symptoms, seek the attention of our medical staff and/or marshalls along the route. Ambulance services are available if necessary.
Do note that participants who are unable to complete the race will not be eligible to receive the finisher’s medal and prizes (if any).
8. Are there any prizes for the race?
The 21.1KM and 10KM categories are competitive and prizes will be awarded to the top 3 runners of each category. Each individual runner’s timing is recorded.
The 5KM, 2KM Mummy + Me, and 100M Princess Dash categories are non-competitive hence no prizes will be awarded. Each individual runner’s timing is recorded for the 5KM category.
Prizes will be awarded to the top 3 runners of the competitive categories.
21.1km individual category |
|
Position |
Prize |
1st |
Trophy and S$1,500 |
2nd |
Trophy and S$1,000 |
3rd |
Trophy and S$500 |
10km individual category |
|
Position |
Prize |
1st |
Trophy and S$1,500 |
2nd |
Trophy and S$1,000 |
3rd |
Trophy and S$500 |
Note: The Race Organiser reserve the rights to replace stated prizes with other items of equivalent value. Runners competing for top prizes are advised to assemble at the front of the start pen at the start of the race. Race results ranking will be based on ‘Gun Time’. Prize money earned by non-resident runners is subject to withholding tax. For more information, please visit IRAS website. Prize monies will be transferred to the prize winner via bank transfer or PayNow by 15 November 2023.
9. Where can I retrieve my race result?
Your race result will be made available on the 42Race App after the race. Go to your “Profile” and scroll down to “Joined Events”. Find the Great Eastern Women’s Run 2023 event card and click on the “Cert” icon to retrieve your e-certificate and race timing.
10. Are there any post-race activities?
Yes! We are excited to welcome you back to the Race Village at the National Stadium after the run. More details on the exciting activities at the Race Village will be shared soon.
1. What pre-race fringe activities are available?
Join us for exciting virtual and physical activities in the lead-up to the race! A series of pre-race fringe activities are lined up specially for registered Great Eastern Women's Run 2023 participants:
Month | Activity |
June - October | GREAT Missions A free virtual pre-race fringe activity conducted through the 42Race app, available for all registered participants of the Great Eastern Women’s Run 2023. Complete missions and win prizes! Starting in June 2023, stay tuned! |
July | Save the date for an exciting event for the whole family, coming to you on 16 July 2023! |
August | Ladies, want to stretch your limits and gauge your fitness level? Gear up for an exclusive ladies-only fitness event on 13 August 2023 - mark your calendars! |
September - October | Virtual Milestone Challenge A free virtual pre-race fringe activity conducted through the 42Race app, available for all registered participants of the Great Eastern Women’s Run 2023. Here's a fun way to train for the run, unlock milestones and win prizes, while preparing for the race day. The Virtual Milestone Challenge is held from September - October 2023, more details coming soon! |
1. Can I get my friend or family member to queue on my behalf?
2. Can I purchase more than 1 race slot at the Launch Event?
3. Why should I attend the Launch Event? What is the difference between purchasing a race slot at the Launch Event and signing up online?
4. I am a Great Eastern Women’s Run 2021 runner. Am I entitled to the Loyal Runner rates?
5. Do Policyholders/Loyal Runners get additional perks at the launch event?
6. What are the payment options available at the Launch Event?
7. Why do we need to complete our registration online?
If you require assistance on registration, please contact our customer service hotline at 8787 4490 or info@greateasternwomensrun.com (Monday to Friday, 10:00 AM – 5:00 PM, excluding eve of public holidays and public holidays).