Race Entitlements

1. When and how will I receive my entitlements if I purchased the race slot with the full entitlements?

Pre-Race Entitlements*
You will receive your race tees and sports bag via courier, before the race period starts. Participants are encouraged to wear their tees to complete their race.

On the day of delivery, participant will receive a notification on her Ninja Van delivery on the same day. In that notification, a 3-digit code will be provided as shown below:

In the event that participant is not at the delivery location to physically receive the parcel, she may pass on this 3-digit code to the driver when they contact her. This will act as a form of verification and approval for the driver to leave the parcel at a specific location at the participant’s own risk.

Unfortunately, if the participant is uncontactable, the driver will have to mark the delivery as unsuccessful and a re-attempt will be done on the next working day.

There would be 3 delivery attempts in total (i.e. First attempt followed by 2 re-attempts). If all 3 attempts are unsuccessful, the parcel will be returned back to the events organizer.

Should the participant still wish for the parcel to be delivered to her, kindly contact us directly at info@greateasternwomens.com

Post-Race Finisher Entitlement*
The medal will be delivered to you after the end of the race period. You will have to complete your registered distance within the stipulated race period to qualify for the medals.

*Your entitlements will be mailed to the address you had entered at the point of registration.

2. How do I earn the post-race finisher entitlements?
Register for the event and successfully complete your chosen distance by the stipulated race period to qualify to get the medal.

3. When will I receive my entitlements?
Pre-Race Entitlements*
You will receive your race tees and sports bag before the official start of Great Eastern Virtual Race 2021.

Post-Race Finisher Entitlement*
You will receive your finisher medal via Singpost mail within 30 days starting from 16 December 2021.

*Your entitlements will be mailed to the address you had entered at the point of registration.

4. Will I receive my post-race finisher entitlements if I do not complete the run during the clock-in period?
No. You will only get the finisher entitlements upon completion of the run distance during the race period.

5. Can I change my mailing address?
You can send an email to info@greateasternwomensrun.com or dial the customer hotline 62485777 / 62485779 with your request and new address and our customer service team will assist to amend your address. Do note that you will have to change your address before the entitlements are mailed out to you. We will not be responsible for sending a replacement once the package has been dispatched. Please check the receipt that has been emailed to you after you have successfully registered for the event and inform the customer service team if changes are required.

6. What are the sizes for the race tee?

Adult's Tee Size Chart

SIZE XXS XS S M L XL
Chest width in cm
(measure 2cm below armhole)
80 84 90 98 104 107
Back length in cm (measure from top of collar to bottom of tee) 62 63 68 70 70 72

Kid's Tee Size Chart

SIZE XS S M L XL
Chest width in cm
(measure 2cm below armhole)
66 70 76 84 88
Back length in cm (measure from top of collar to bottom of tee) 45 51 54 57 60

*Tolerance +/- 0.5inches

Participants who would like to make exchanges for their race entitlements would need to contact info@greateasternwomensrun.com or dial the customer hotline 62485777 / 62485779 to make arrangements for the exchange. T-shirt sizes are based on availability.

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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd