1. Will there be a Race Entry Pack Collection?
No, there will not be any race entry pack collection this year. All pre-race entitlements will be couriered to the address you had submitted during registration prior to the event. Please ensure that the address submitted is accurate.
2. When and how will I receive my race entitlements?
Pre-Race entitlements
All pre-race entitlements, which include your race t-shirt and tote bag, will be couriered to the address you had submitted during registration prior to the event. Participants are encouraged to wear their race t-shirts on the Race Day on 29 October 2023.
Participants will receive an SMS on the day of the delivery. In the event that the participant is not at the delivery location to physically receive the parcel, she may inform the driver to leave the parcel at a specific location at the participant’s own risk.
If the participant is uncontactable, the driver will have to mark the delivery as unsuccessful and a re-attempt will be done on the next working day.
There will be two (2) delivery attempts in total (first attempt followed by one (1) re-attempt). If all two (2) attempts are unsuccessful, the parcel will be returned back to the Organisers.
Should the participant still wish for the parcel to be delivered to her, kindly contact our customer service at 8787 4490 or email us at info@greateasternwomensrun.com. The hotline operates from Monday to Friday, 10:00 AM – 5:00 PM, excluding eve of public holidays and public holidays.
Post-Race Finisher Entitlements
The finisher’s medal will be issued on the day of the race at the Athlete’s Welfare Area, upon completion of the race.
The finisher’s e-certificate will be made available on the 42Race App after the race. Go to your “Profile” and scroll down to “Joined Events”. Find the Great Eastern Women’s Run 2023 event and click on the “Cert” icon.
3. Will I still receive a finisher’s medal and e-certificate if I complete my run after the cut-off time?
Participants that finish after the stipulated cut-off times will not receive their finisher’s medal and e-certificate.
The cut-off times are as follows:
21.1km : 4 hr 30 mins
10km : 2 hr 30 mins
5km : 1 hr 30 mins
2km Mummy + Me : 40 mins
4. What are the sizes for the race t-shirt?
Adult's race t-shirt size guide
Note:
| SIZE | XS | S | M | L | XL | XL |
|---|---|---|---|---|---|---|
| Chest width in cm (measure 2cm below armhole) |
83 | 88 | 93 | 100 | 108 | 115 |
| Back length in cm (measure from top of collar to bottom of t-shirt) | 59 | 60 | 61 | 63 | 64 | 66 |
Kid's race t-shirt size guide
| SIZE | XS | S | M | L | XL |
|---|---|---|---|---|---|
| Chest width in cm (measure 2cm below armhole) |
66 | 70 | 76 | 84 | 88 |
| Back length in cm (measure from top of collar to bottom of t-shirt) | 45 | 51 | 54 | 57 | 60 |
Please contact our customer service at 8787 4490 or email us at info@greateasternwomensrun.com should you like to make exchanges for your race entitlements. T-shirt sizes are based on availability.
The hotline operates from Monday to Friday, 10:00 AM – 5:00 PM, excluding eve of public holidays and public holidays.
