MOVE by LIV3LY

1. Who is LIV3LY?
The MOVE app is developed by LIV3LY, a social fitness and marketplace platform for mass events participation in Southeast Asia. LIV3LY's mission is empower everyone to move more, move better and move fast to be the best version of themselves through encouragement and empowerment. The platform is designed with the motivation you need, the achievements you desire and the rewards you deserve.

2. How do I download the MOVE BY LIV3LY App?
Download and create your account on the MOVE by LIV3LY app - available on Apple App Store and Google Play Store.

3. Will the APP be able to detect when I am not running?
The MOVE by LIV3LY is able to detect if you are stationery or onboard a moving vehicle such as a car or a bicycle. In such cases, if the MOVE tracker is on, it will not include that particular distance travelled in the total recorded distance.

4. What should I do if I am experiencing issues with the MOVE BY LIV3LY App?
1. Check that you have downloaded the latest version of the MOVE BY LIV3LY App
2. Screenshot the error that you have experienced if possible and email to contact@liv3ly.com describing the issue experienced. It will be helpful to provide the brand and model of the phone that you are using as well as the version of your IOS or Andriod

5. Can I manually submit a screenshot of my run?
Yes, you can also submit a screenshot of your run at: https://submissions.liv3ly.com. You will be required to enter the date of run and start time, duration of run and distance as well as to upload a screenshot of your run. You may update up to 10 sessions at one time. You will receive an email once you have successfully made a submission.

6. How do I know if I have successfully completed my run?
There are several methods to check if your run is successfully completed:
1. You will receive an in-app notification of your completion
2. You will receive a completion email accompanied with an e-certificate
3. You can check on the event tracker under “My Events” section on your MOVE app and the tracker should show a full coloured bar signifying a run completion

Crystal Trophy and SGD $500

Crystal Trophy and SGD $300

Crystal Trophy and SGD $300

Crystal Trophy and SGD $300

Crystal Trophy and SGD $300

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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd