Download the UPGREAT App
1. Download the UPGREAT App on Apple App Store or Google Play Store.
2. Register for an UPGREAT account using a valid email account and password. Loyal Runners must register for UPGREAT app with the same email address they used to register for GEWR 2019 to receive the promo code in UPGREAT.
3. Activate account by entering the 6-digit verification code sent to the registered email address.
4. If you are a Great Eastern customer, key in ID type and ID number to let us recognise you.
5. Receive a OTP (one-time password) through your registered mobile number and key in the 6-digit code to complete the registration.
- If we are unable to identify you as as policyholder, you will be prompted to provide a policy number which must be active.
- If the policy number cannot be verified, you will be prompted with an email. Reply to the email with your updated details.
- Once verified, we will send a SMS to your registered mobile number to do a OTP (One-Time Password) Verification.
- If verification is unsuccessful, an email will be sent to you with instructions on how to update your details.