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Easi-Pay via e-Connect

What is Easi-Pay via e-Connect?

Easi-Pay service is a type of payment method to automatically deduct policy’s premium (on recurring basis) from customer’s credit card or debit card. The table below indicates acceptable card type for Easi-Pay service:

Card Type

Local Banks

Foreign Banks

Master/Visa – credit card



Master/Visa – debit card



You can now subscribe/register for Easi-Pay service online via, e-Connect.


Advantages of using Easi-Pay service via e-Connect

  • e-Connect is 24/7 - registration for Easi-Pay is hassle free, simple and secure from the convenience of your home or office.
  • Real time update - the card details is updated immediately for recurring deduction.
  • Timely payment of premium due – no need to keep track of premium due date and rushing around to make payment as premium is automatically deducted when its due.

For more information on Easi-Pay, click here for the FAQ

SIGN UP NOW for a chance to win shopping voucher!

For existing e-Connect users, click here for Easi-Pay registration guide.

For non e-Connect users, click here for e-Connect registration guide.

The e-Connect is accessible through our company portal or e-Connect direct link


Easi-Pay via e-Connect Campaign Terms and Conditions

  1. The Easi-Pay via e-Connect campaign (the “Campaign”) commences from [00:00 hours] on 17 June 2019 to [23:59hours] 17 July 2019 (“Campaign Period”).

  2. The Campaign is open to all Great Eastern Life Assurance (Malaysia) Berhad ("GELM") e-Connect users excluding GELM staff and agents.

  3. The first one hundred (100) customers who had successfully change the premium payment method to credit card at  ("e-Connect") during the Campaign Period (“shortlisted winners”) will qualify to participate in the Campaign. The shortlisted winners will be contacted via telephone by representatives of Customer Services Department, GELM after the Campaign Period to verify their details and answer two (2) trivia questions correctly to be selected as a winner of the Watsons e-Voucher.

  4. The Campaign is limited to one hundred (100) winners only. Each winner is entitled to ONE RM50.00 (Ringgit Malaysia Fifty Only) Watsons e-Voucher only, and each winner shall only be eligible to win one (1) prize once throughout the Campaign. The Watsons e-Voucher will be sent to the winner’s registered email address.

  5. The shortlisted winners must provide their latest email address and contact details to allow communication relating to the Campaign from GELM.

  6. In the event that the representatives of Customer Services Department, GELM are unable to contact the shortlisted winners after three (3) attempts and/or the shortlisted winners are not able to answer the trivia questions correctly, the shortlisted winners will be deemed to have withdrawn from the Campaign and GELM shall be entitled to shortlist another winner.

  7. The winners’ names and partially masked NRIC numbers will be announced on GELM corporate website or any medium deemed appropriate by GELM after the Campaign ended. The winners will also be notified via email.

  8. By participating in the Campaign, all of the shortlisted winners hereby consent and authorised GELM to publish or display their particulars/details on GELM corporate portal.

  9. The protection of personal data is an important concern to GELM. All personal data of the shortlisted winners collected during the Campaign will be processed in accordance with the Personal Data Protection Notice of GELM, which is available for viewing at (“PDP Notice"). By participating in the Campaign, the shortlisted winners provide his/her consent to GELM for the processing of his/her personal data in the manner set out in PDP Notice as well as allowing GELM to contact the shortlisted winners with regard to any matter related to the Campaign.

  10. The Watsons e-Voucher is non-transferable and is not exchangeable or redeemable for cash or any other gifts.

  11. GELM retains the right to substitute the Watsons e-Voucher with another gift of similar value.

  12. GELM reserves the right to withdraw any winner from the Campaign whom GELM subsequently finds to be not eligible or not entitled to be a winner for any reason.

  13. If the Campaign is not capable of being administered for any reason, including but not limited to, infection by computer virus, bugs, tampering, unauthorised intervention, any technical failure, communication network failure, hardware and/or software failure, transmission failure, internet line failure and/or otherwise, GELM shall not be held liable for the same and GELM may, with or without notice, do as it deems fit including without limitation cancel or suspend this Campaign.

  14. GELM reserves the right to amend, vary or supplement any of these Terms and Conditions, at any time at its sole absolute discretion and without prior notice. By participating in this Campaign, each shortlisted winner agrees to be bound by the Terms and Conditions of this Campaign. The decisions by GELM in relation to the Campaign are final and binding on all winners, and no appeal against any of its decision will be entertained.

  15. GELM reserves the right to vary, cancel or terminate the Campaign at any time without prior notice. GELM may subsequently announce any of the aforementioned changes on e-Connect website. For the avoidance of doubt, any cancellation, termination or suspension by GELM of the Campaign shall not entitle the shortlisted winners to any claim or compensation against GELM for any or all loss or damage suffered or costs and expenses incurred by the shortlisted winners either directly and/or indirectly arising from or in connection with the cancellation, termination or suspension of the Campaign by GELM.

  16. GELM, its officers, employees, agents, affiliates, associated companies or third parties that is related or in connection with this Campaign shall not be responsible for any loss, death, injury or damage, whether to any person or property, that the shortlisted winners may suffer as a result of their participation in this Campaign and/or the acceptance or use of the Watsons e-Voucher unless and until it can be proven that such loss, death, injury or damage is due to negligence on the part of GELM. Any claim to which legal liability is established shall not include damages for indirect or consequential loss.

  17. The Campaign and its Terms and Conditions are governed by the laws of Malaysia. The winners agree that the Courts of Malaysia shall have jurisdiction over all matters arising out and/or from the Campaign.

  18. Failure or delay by GELM to enforce any provision of the Campaign Terms and Conditions shall not constitute a waiver of that provision.


Easi-Pay via e-Connect Campaign Winner List

Name of winners that are entitled to the RM 50.00 Watsons e-Voucher in conjunction with our Easi-Pay via e-Connect campaign.

To find out more on the winner list, click here.

Congratulations to all the winners!

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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd