These terms and conditions cover registered users and Loyalty Card holders
1.2 You may not reproduce, transmit, publish, perform, broadcast, store, modify, adapt, alter, translate, distribute, disseminate, display, creative derivative works of, decompile, reverse-engineer, disassemble, license, sell, rent, lease hyperlink or otherwise transfer any of the Contents in whole or in part in any manner without the prior written consent of Great Eastern Group and/or the respective third party proprietors.
1.3 All trademarks, trade names, service marks, product marks, logos, insignias and devices used in this website are the property of Great Eastern Group and/or the respective third party proprietors identified in this website. No licence or right is granted and your access to and use of this Website and/or Service should not be construed as granting, by implication, estoppel or otherwise, any license or right to use (include use as a hyperlink) any trademarks, service marks, product marks, logos, insignias and devices appearing on this website without the prior written consent of Great Eastern Group or the relevant third party proprietor thereof.
2.2 Great Eastern Group may at its sole discretion permit your access and use of this Website and/or Service using your user identifier, including without limitation, your registered email address, mobile phone number or personal identification number ("Username") and your password.
2.3 Great Eastern Group reserves the right to refuse and reject any application to register on this website without assigning a reason for such refusal. Great Eastern Group's acceptance of your application to register on this Website and/or Service is subject to factors such as, the fulfilment of eligibility criteria, the provision of required particulars or information and your agreement to terms and conditions specified by Great Eastern Group.
2.4 Upon approval of your application, Great Eastern Group will offer you access and use of this Website and/or Service. You shall not be entitled to dispute any activity carried out via this Website and/or through this Service under your Username and password. Great Eastern Group is entitled to, but not obliged to, rely on all instructions and activity carried out under your Username and password.
2.5 You hereby undertake to keep your Username and password confidential and that no person other than yourself shall be permitted or shall have access or knowledge of your Username and password. You are required to inform Great Eastern Group if your Username and/or password becomes invalid or ceases to have effect. You undertake to change your password regularly, and not to disclose your password to anyone. If you have reason to suspect that the security and/or confidentiality of your Username and/or password has been compromised, you must change your Username and/or password immediately and notify Great Eastern Group immediately and request a new Username and/or password. To the extent permitted by law, Great Eastern Group shall not be liable in the event that the security and/or confidentiality of your Username and/or password has been compromised.
2.6 From time to time Great Eastern Group may inform you of additional security measures, instructions or recommendations relating to your Username and/or password which you are required to comply with and you undertake to comply with the same. Great Eastern Group reserves the right to deactivate or revoke the use of your Username and password at any time for any reason whatsoever without any prior notice or reasons
2.7 You may access and view this Website and/or Service and may save an electronic copy or print out a copy of the Contents, solely for your own personal and non-commercial use. All copies that you make must be in the form as presented on this Website and/or Service and must include all applicable copyright and other notices on this Website and/or Service.
2.9 You may not attempt to gain unauthorised access to this Website and/or Service through hacking, password mining or any other means. You may not obtain, or attempt to obtain, any Contents through any means not intentionally made available on or through this Website and/or Service.
3.2 You may not Link to this Website and/or Service or any part thereof from any web page or website which contains materials or information which is inappropriate, profane, defamatory, infringing, obscene, indecent, vulgar, harassing, privacy invading, abusive, threatening, harmful, tortious, objectionable, unlawful or violates any applicable intellectual property or proprietary rights.
3.3 Notwithstanding anything to the contrary herein, Great Eastern Group reserves all rights to terminate any Link from any website to this Website and/or Service for any reason. Upon our instructions, you must disable, remove and terminate any Link from any web page or website, or any mirroring or framing of this Website and/or Service or any part thereof immediately.
3.4 For your convenience, Great Eastern Group may include Links to websites on the Internet that are owned or operated by third parties. Great Eastern Group has not developed or reviewed, and is not responsible for the contents of or the consequences of accessing the Linked web page or website. We make no guarantee, representation or warranty as to, and have no liability for, any content at those websites, including, but not limited to, guarantees, representations and warranties regarding the truth, adequacy, originality, accuracy, timeliness, completeness, reasonableness, non-infringement, suitability, satisfactory quality, merchantability or fitness for any particular purpose or any representations or warranties arising from usage, custom or trade or by operation of law, of those content.
3.5 In no circumstances will Great Eastern Group be considered to be associated or affiliated in whatever manner with any trademarks, trade names, service marks, logos, insignia or other devices used or appearing on websites that Links, mirrors or frames this website or any part thereof. The Links provided in this website shall not be considered or construed as an endorsement or verification of such Linked websites or the contents therein by Great Eastern Group.
3.6 Linked websites are not under the control of Great Eastern Group and Great Eastern Group cannot accept responsibility for the contents of or the consequences of accessing any websites that Links, mirrors or frames this website or any part thereof or any link contained in a Linked website or any Links provided on this Website and/or Service. You agree that your access to and use of such Linked websites is entirely at your own risk and subject to the terms and conditions of access and use contained therein.
4.2 Great Eastern reserves the right to refuse and reject any application for the Loyalty Card without assigning a reason for such refusal. Great Eastern's acceptance of your application for the Loyalty Card is subject to factors such as, the fulfilment of eligibility criteria, the provision of required particulars or information and your agreement to terms and conditions specified by Great Eastern. Any requests for replacement Loyalty Cards shall be approved at Great Eastern's sole and absolute discretion.
4.3 Upon approval of your application, Great Eastern may offer you the use of the Loyalty Card and access to your Account using your Username and password at its sole and absolute discretion. The Loyalty Card will be delivered to you once Great Eastern has processed your application successfully. Great Eastern shall not be responsible in the event of any error in your application or your failure to receive your Loyalty Card due to your provision of incomplete, inaccurate, garbled or obsolete mailing address, particulars or information.
4.4 In exceptional cases, and on a case to case basis, if your Loyalty Card has been returned to Great Eastern, and you thereafter wish to collect your Loyalty Card personally and directly from Great Eastern, you may do so at Great Eastern's sole and absolute discretion and subject to prior written notice being provided to Great Eastern.
4.5 You shall not be entitled to dispute any Transaction using your Loyalty Card or under your Username and password. Great Eastern may at its sole and absolute discretion permit you to access and view your Loyalty Points balance and Transaction history on the Website. Great Eastern is entitled to, but not obliged to, rely on all instructions and Transactions carried out using your Loyalty Card or under your Username and password.
4.6 You hereby undertake to keep your Username and password confidential and that no person other than yourself shall be permitted or shall have access or knowledge of your Username and password. You are required to inform Great Eastern if your Username and/or password becomes invalid or ceases to have effect. You undertake to change your password regularly, and not to disclose your password to anyone. To the extent permitted by law, Great Eastern shall not be liable in the event that the security and/or confidentiality of your Username and/or password has been compromised.
4.7 From time to time Great Eastern may inform you of additional security measures, instructions or recommendations relating to your Username and/or password which you are required to comply with and you undertake to comply with the same. Great Eastern reserves the right to deactivate or revoke the use of your Username and password at any time for any reason whatsoever without any prior notice or reasons.
4.8 By applying for and using the Loyalty Card, you agree and undertake: (a) not to use the Loyalty Card for any business, commercial, fraudulent or unlawful purposes or purposes which are deemed unacceptable by Great Eastern or which are prohibited by this Agreement; (b) to promptly notify Great Eastern of any unauthorised use, loss or theft of the Loyalty Card; (c) change your Username and/or password immediately and notify Great Eastern immediately and request a new Username and/or password if you have reason to suspect that the security and/or confidentiality of your Username and/or password has been compromised; (d) pay all fees arising out of and in connection with the use of your Loyalty Card and under the Loyalty Program as Great Eastern may prescribe from time to time; and (e) to only use the Loyalty Card in accordance with the terms and conditions of this Agreement.
4.9 Your Loyalty Card is and shall at all times remain Great Eastern's property and shall be surrendered to Great Eastern immediately upon its request and may be repossessed by Great Eastern at any time. The Loyalty Card is non-transferable and shall only be used exclusively by you. Upon the loss or theft of your Loyalty Card or upon knowledge of any unauthorised use of your Loyalty Card, Username and/or password, you may request Great Eastern to issue a replacement Loyalty Card or new Username and Great Eastern shall at its sole and absolute discretion accept or to refuse such request without having to assign any reason whatsoever. Any replacement Loyalty Card may be subjected to a replacement card fee, unless waived by Great Eastern at its sole and absolute discretion.
4.10 Great Eastern may at its discretion on a case to case basis ask you for a copy of the police report confirming the loss or theft of your Loyalty Card. If Great Eastern requires the police report, and you are not able to provide Great Eastern with a copy, Great Eastern may not be able to proceed with its investigations. Without prejudice to the foregoing, Great Eastern shall not be responsible or be held liable for any disputes or loss suffered by you in relation to any Transactions incurred from unauthorised usage of the Loyalty Card. You shall be and remain liable for all Transactions incurred from unauthorised usage of the Loyalty Card, Username and/or password where investigations made by Great Eastern or the police reveal that you are a party to any actions regarding any Transactions effected through the use of the Loyalty Card, Username and/or password by any unauthorised person.
5.2 Where applicable, Loyalty Points will be credited into your Account in accordance with the time period and terms and conditions as determined by the respective Merchant from time to time. Great Eastern assumes no control, responsibility or liability as to the crediting of or any delay in the crediting of Loyalty Points or posting of Transactions into your Account by the respective Merchants. You should frequently review your Account to check and verify your current Loyalty Points balance and Transaction history, if any, on the Website and as Great Eastern may make available from time to time.
5.3 Any disputed Transactions will not be credited with Loyalty Points. Great Eastern and the Merchants reserve the right to change, at any time without prior notice, the number of Loyalty Points and where applicable, the number of Loyalty Points plus Malaysia ringgit value that are required to be redeemed for any of the items available for Redemption. The Loyalty Points accumulated shall have no cash or monetary value and are not transferrable.
5.4 The accumulation of Loyalty Points does not entitle you to any vested rights, and in accumulating Loyalty Points you understand that you may not rely on the continued availability of any Reward.
5.5 Any disputes in connection with or arising from the Loyalty Points balance and Transaction history must be notified to Great Eastern as soon as possible and in any event within one (1) month from the date of the relevant Loyalty Points summary statement. Great Eastern will need you to provide Great Eastern with supporting documents wherever applicable to assist Great Eastern in settling any disputes. If Great Eastern does not receive any notifications from you within the stipulated time frame of any disputes or inaccuracies on your Loyalty Points summary statement, the statement will be taken to be correct, final and binding on you. Great Eastern's decision on any such dispute is final and conclusive.
6.2 The validity of the Loyalty Points and Loyalty Card shall be determined at the sole and absolute discretion of Great Eastern and the respective Merchants. Any Loyalty Points which have not been redeemed following the expiry of the Loyalty Points and/or Loyalty Card will automatically expire and be deducted from your Account. There will be no extension granted for the redemption of any expired Loyalty Points, unless otherwise determined by Great Eastern and the respective Merchants.
6.3 Suspected or actual fraud and/or abuse relating to the accumulation of Loyalty Points under the Loyalty Program may result in forfeiture of accumulated Loyalty Points, cancellation of the Loyalty Card and the Username as well as cancellation of your participation in the Loyalty Program. Loyalty Points may also be deducted from your Loyalty Points balance in the following circumstances: (a) any Loyalty Points suspected to be fraudulently or unlawfully recorded; (b) any Loyalty Points recorded in error; and (c) any Loyalty Points relating to a Transaction which is or has been cancelled.
6.4 Your Account must be in good standing and not terminated, suspended, cancelled, deactivated, recalled or revoked by Great Eastern at the time of a redemption request. Any request for Rewards redemption with insufficient Loyalty Points will not be processed. Upon redeeming Loyalty Points in exchange for Rewards, you agree to release Great Eastern from any and all liability to you in respect of the redemption of the Loyalty Points under the Loyalty Program.
6.5 Any redemption request made by you once accepted by Great Eastern and/or the respective Merchant cannot be revoked, cancelled, changed, returned or exchanged by you. All Loyalty Points redeemed will not be credited back into your Account.
6.6 Great Eastern shall not be responsible for the refusal of any Merchant to honour or accept your Loyalty Card for the issuance of Loyalty Points or for any redemption of Rewards. Any dispute concerning the Rewards redeemed in exchange for Loyalty Points shall be settled between you and the respective Merchant which provided the Rewards and Great Eastern shall bear no responsibility or liability for such disputes or the resolution of the same. Great Eastern disclaims to the maximum extent permitted by law all warranties, whether implied or express, oral or written, including without limitation, any implied warranties of merchantability, fitness for a particular purpose and non-infringement relating to the Rewards.
6.7 Rewards are not exchangeable for other rewards, not refundable, not replaceable and not transferable for cash or credit under any circumstances. Great Eastern will not: (a) replace; or (b) assist you by placing a hold or freeze status on any misplaced, lost or stolen Rewards under any circumstances whatsoever.
9.2 Great Eastern Group does not guarantee, represent or warrant that this website is free of malicious software, including, but not limited to, viruses, malicious code, computer worms, Trojan horses, spyware or other harmful components (“Malicious Software”). Great Eastern Group accepts no liability for any loss, damage, claim, liability, expense or costs that may result from any transmission of such Malicious Software via this website (including, but not limited to, files downloaded from this website).
9.3 The Contents are provided on an “as is” and “as available” basis without warranties of any kind. Great Eastern Group make no guarantee, representation or warranty as to, and have no liability for, any Content, including, but not limited to, guarantees, representations and warranties of any kind, implied, express or statutory regarding the truth, adequacy, originality, accuracy, timeliness, completeness, reasonableness, freedom from computer virus and other Malicious Software, non-infringement, suitability, satisfactory quality, merchantability or fitness for any particular purpose or any representations or warranties arising from usage, custom or trade or by operation of law and Great Eastern Group expressly disclaims liability for any errors in, or omissions from, such Contents.
9.4 Under no circumstances shall Great Eastern Group be liable regardless of the form of action for any failure of performance, system, server or connection failure, error, omission, interruption, breach of security, corruption, delay in operation or transmission, transmission error or unavailability of access in connection with your access and use of this website even if Great Eastern Group had been advised as to the possibility.
9.5 In no event shall Great Eastern Group be liable to you or any other party for any damages, losses, claim, liability, expenses or costs (including legal costs) whatsoever or howsoever (including without limitation, any direct, indirect, special, punitive, incidental or consequential damages, loss of profits or loss of opportunity) arising in connection with:
9.6 Nothing in this Agreement excludes the liability of either Party in respect of:
9.7 You hereby agree that any information provided by you on this website is on a voluntary basis and is only for the purpose of this website. You also agree that the information provided by you on this website does not constitute disclosure of information for the purposes of an insurance policy contract between Great Eastern and you. Notwithstanding the information provided by you on this website you are still obliged to disclose all relevant and material information in any proposal form for the purchase of an insurance policy sold by Great Eastern.
9.8 Please note that the material (including without limitation workout and exercise tips, and information contained in applications and video clips), provided on any of our web properties, communication channels and social media (e.g. our Facebook pages), is provided by way of information only. It is not and does not purport to be, or it is not a substitute for, nor does it replace, medical or other professional advice, or treatment of health conditions. Whilst we, Great Eastern (including its parent, subsidiaries and affiliates), endeavour to ensure that the contents of the material are accurate, errors or omissions may occur and we do not accept any liability in respect of them. Any third party links provided by us on any of our web properties, communication channels and social media (e.g. our Facebook pages) are provided for your convenience - their inclusion does not imply any approval or endorsement by us. We have no control over the content of those sites and accept no responsibility or liability in respect of them.
Please also note that there are all sorts of workout and exercise; some are rigorous whereas some are slow-paced. As each workout or exercise is of different intensity, it is important to try the workout according to your fitness level. If you are unsure about proceeding with the suggested workouts, please consult your physician or other healthcare professional before beginning or changing any fitness program to make sure that it is appropriate for your needs, especially if you are pregnant or have a history of any of the following:
In addition, if you ever start to feel unwell or have discomfort or experience faintness, dizziness, pain or shortness of breath at any time after trying the workout or exercise, stop immediately and seek further advice from your healthcare professionals. Do not disregard, avoid or delay obtaining medical or health related advice from your healthcare professional because of what you may have read on any of our web properties, communication channels and social media (e.g. our Facebook pages). Current health and fitness research may exist that could impact the information provided by us, and any tips may not be based on the most recent findings or developments. Therefore, the use of any information provided by us is solely at your own risk. We will not be held responsible for any injuries and/or damages that may result from your participation in or engagement of the workout or exercise or any health and wellness programme, of which the information has been provided to or shared with you on any of our web properties, communication channels and social media (e.g. our Facebook pages).
11.2 You may at any time submit a request in writing to Great Eastern to terminate your Loyalty Card and Account. Great Eastern may, at its sole and absolute discretion, terminate the Loyalty Card and your participation under the Loyalty Program, and your Username will no longer be valid for use to earn Loyalty Points. Upon Great Eastern's approval of your request to terminate your Loyalty Card and Account, you shall redeem the balance of your accumulated Loyalty Points that you have in the Account within the stipulated time period as determined by Great Eastern. Any Loyalty Points which are not redeemed by the expiry of the stipulated time period will be forfeited.
11.3 Upon termination of this Agreement, you must immediately discontinue your use of the Loyalty Card and your participation in the Loyalty Program.
death or personal injury caused by its negligence; and liability which may not otherwise be limited or excluded under applicable law.
12.2 Subject to Clause 812.1 above, in no event shall Great Eastern be liable to you for loss of revenue, loss of profits, loss of business, loss of contracts, loss of data, loss of anticipated savings or loss of goodwill, or any direct, indirect, consequential, punitive, incidental or special loss of whatever nature arising out of or in connection with this Agreement notwithstanding that any such loss may have been foreseeable or within the reasonable contemplation of either Party.
14.2 If for any reason, any provision or part of this Agreement is found to be void or unenforceable, such provision or part of this Agreement shall be deemed to be severed from this Agreement and the remainder of such provision or of this Agreement, as the case may be, shall remain in full force and effect and may be enforced to the fullest extent possible.
14.3 You shall not assign your Username, Loyalty Card or any of your rights or obligations under this Agreement without Great Eastern's prior written consent. Great Eastern shall have the right to assign the whole or any part of its rights or obligations under this Agreement without your prior written consent and your covenants, undertakings and warranties shall inure to the benefit of Great Eastern's successors and assigns.
14.4 Any notice or other information under this Agreement to be given by either Party to the other may be given by hand or sent, by pre-paid post, facsimile transmission, email or other comparable means of communication, to the other Party at its address set out in this Agreement or to such other address as may from time to time be notified in writing by such Party.
14.5 No failure on the part of any Party to exercise and no delay on the part of any Party in exercising any right hereunder will operate as a release or waiver thereof, nor will any single or partial waiver of the exercise of any right under this Agreement preclude any other or further exercise of it.
14.6 These terms and conditions constitute the entire agreement between you and Great Eastern with respect to your access and use of this website and the Loyalty Card and supersedes and replaces all prior and contemporaneous agreements on the subject, if any.
14.7 The terms and conditions in this Agreement are specific to your use of this website and the Loyalty Card and will supersede any contrary terms or conditions appearing in any other agreements which are not related to the Loyalty Card.
14.8 Great Eastern Group may terminate your access and use of this website at any time without notice and without assigning any reason thereof.
Great Eastern Life Assurance (Malaysia) Berhad
Complaints Handling Unit
Menara Great Eastern
303 Jalan Ampang
50450 Kuala Lumpur
Fax: 03-4259 8397
If you do not wish to have offers, promotional and marketing materials sent to you, please indicate your preference in the "Edit Profile" page of this website. Great Eastern will not disclose your personal information to any third party before obtaining your consent.
15.2 Great Eastern mengumpul dan menggunakan maklumat peribadi anda untuk menghantar (jika berkenaan) Kad maklumat mengenai Akaun anda, Kad Kesetiaan, Mata-mata Kesetiaan, Transaksi-transaksi dan perkara-perkara lain yang berkaitan dengan Program Kesetiaan termasuk tawaran, bahan-bahan promosi dan pemasaran. Great Eastern juga memerlukan alamat e-mel anda untuk tujuan pengesahan akaun anda. Anda pada bila-bila masa boleh mengakses maklumat peribadi anda, membuat permintaan untuk pembetulan maklumat peribadi anda, membuat pertanyaan mengenai maklumat peribadi anda dengan pergi ke halaman "Edit Profile" web ini. Anda boleh membuat aduan berhubung dengan maklumat peribadi anda dengan menghubungi Great Eastern di talian: 03-48133738 atau bertulis kepada:
Great Eastern Life Assurance (Malaysia) Berhad
Unit Pengendalian Aduan
Menara Great Eastern
303 Jalan Ampang
50450 Kuala Lumpur
Fax: 03-4259 8397
Jika anda tidak mahu menerima tawaran, promosi dan pemasaran yang dihantar kepada anda, sila nyatakan pilihan anda di "Edit Profile" bahan-bahan web ini. Great Eastern tidak akan mendedahkan maklumat peribadi anda kepada mana-mana pihak ketiga sebelum mendapat persetujuan anda.
"Account" means your Loyalty Card account containing details of your Loyalty Points earnings and Transactions.
"Great Eastern", "Great Eastern", "Great Eastern", "our", "ours" means Great Eastern Life Assurance (Malaysia) Berhad and/or Great Eastern Holdings Limited and/or its subsidiaries and/or the subsidiaries of Great Eastern Holdings Limited.
"Loyalty Card" means the loyalty and rewards card issued by Great Eastern that Great Eastern may at its sole and absolute discretion permit the collection of Loyalty Points and/or which Great Eastern may permit the redemption of Rewards at designated Merchants that have been registered by Great Eastern under the Loyalty Program.
"Loyalty Points" means loyalty points that Great Eastern may at its sole and absolute discretion permit you to earn when you use the Loyalty Card at any Merchant that has been signed up by Great Eastern under the Loyalty Program for the accumulation of Loyalty Points, or for other initiatives or under any other program devised and/or managed by Great Eastern from time to time.
"Loyalty Program" means the loyalty and rewards program operated and managed by Great Eastern.
"Merchant" means a retailer, or any other person, firm or corporation that has been registered under the Loyalty Program for issuance of Loyalty Points and/or redemption of Rewards.
"Redemption" means features under the redemption program by which you can redeem Loyalty Points and/or Rewards.
"Reward(s)" means discounts, rewards, benefits, goods and/or services offered by Merchants.
"Transactions" means all redemption of Rewards effected through the use of the Loyalty Card and/or Username.
"Username" means the user identifier that may be assigned to you under the Loyalty Program, including without limitation, your registered email address, mobile phone number or personal identification number.
"Website" means a website hosted by Great Eastern where you are able to view your Loyalty Points balance and Transaction history as designated by Great Eastern from time to time.
"You", "your", "yours" means an individual who has personally signed up, applied for and has been granted the Loyalty Card and issued the Username under the Loyalty Program.