Click below to read more.
» Singapore - 19th CCAS International Contact Centre Awards 2019
» Malaysia - GELM’s SES 10 Trip Highlights
» Malaysia - Putra Brand Awards 2019 – Top Brand in Banking, Investment and Insurance
» Malaysia - GELM Annual Appreciation Awards
» Indonesia - GEGI staff clinches AYMA accolade
Celebrate Great Offers
» Introducing UPGREAT Premium Voucher
» Maximise your UPGREAT Points when you combine or redeem them on STACK
Click here for past TGT issues.
Final Sprint 2019
What a sight to behold - seeing the Star Vista Theatre fully packed with more than 1,700 Great Eastern financial representatives, bursting with energy and motivation, gathered to face Q4 head-on together at Final Sprint 2019! And who better to match the energy of the crowd than our very own Faith Min from CFE who was an awesome host for the event.
This year’s space theme: ‘The Greatest Mission’, was incorporated throughout the event and it challenged our financial representatives to embrace change, push themselves out of their comfort zones, break boundaries and bravely conquer their goals.
Ben Tan, MD for Regional Agency/FA & Bancassurance, surprised everyone after the opening video by planting the Great Eastern flag on stage, re-enacting the first moon landing. He followed with his opening speech where he set the general direction and performance targets for the final quarter of 2019 and also shared inspiring real life success stories of our financial representatives to motivate everyone to believe in themselves, stay committed, and finish strong.
Colin Chan, MD for Group Marketing, then brought everyone up to date with our latest marketing campaigns on the various social media platforms and social outreach efforts. He also shared key product updates along with numerous new consumer promos to help our financial representatives with their goals.
Executive Senior Financial Consultant Eric Teng, who was our guest speaker for the day, then shared his knowledge on RP ILP products, life experiences and the importance for both spouses in a family to be equally covered.
George Goh, Head of Agency, closed the event with upcoming new initiatives and incentives. The crowd got especially hyped up with the announcement of the Q4 Bounce UP Challenge and the balloon drop that followed - a perfect ending to Final Sprint 2019, and a perfect start to the final quarter!
Great Connections: Lunch with Leaders
Great Connections: Lunch with Leaders continued its popular run in September 2019. Organised as a platform for employees to engage with and learn from our senior management team, employees interacted with Colin Chan, MD of Group Marketing, over lunch and sharing on various corporate and personal topics during the session.
From the feedback received after the session, more than 70% of respondents felt that the session was insightful and inspired them to attend another session. The majority will also recommend these sessions to their colleagues.
Annual Dinner & Dance 2019
“We may be 111 years old, but it doesn’t mean we can’t still rock it!” – Dato Koh Yaw Hui, CEO of Great Eastern Life Malaysia.
Great Eastern Malaysia recently hosted our annual dinner to recognise and appreciate the contribution and commitment of our employees in making us the leading life insurer that we are today. Themed ‘The Glitz of Rock & Roll’, the long-awaited event was held at Kuala Lumpur Convention Centre on 5 October, with staff all decked in denim and leather jackets, black boots, and glitzy makeup.
The evening kicked off with Dato Koh Yaw Hui’s appreciation speech, as well as a food presentation act by KLCC, before staff were treated to special guest performances featuring legendary Malaysian rock star Amy Search, and renowned Indonesian magician and illusionist, The Sacred Riana.
The lucky draw featured an array of attractive prizes, ranging from Apple iPads, Apple smartphones, and a top cash prize worth RM8,888! In short, this year’s AD&D literally brought us to our knees!
GEFA Career Seminar
The highly anticipated career seminar by Great Eastern Financial Advisers (GEFA) took place on 17 September 2019 at Mandarin Orchard and was attended by more than 240 guests.
Participants received valuable insights from Senior Executive financial consultant Raymond Lin as he shared the common misconceptions he encountered during his journey. Developing strong discipline habits has contributed to his achievements today.
Senior Executive financial consultant Sara Liang talked about how she believes in listening and adding value to her clients. What Sara enjoys the most in her career is appreciation and gratitude from her customers. Nothing worthwhile ever comes easy!
Popular MediaCorp artiste Elvin Ng also shared about his own experiences and how it is important to believe in yourself and find true meaning in whatever you do.
With its unique proposition, GEFA is confident to provide a seamless and effective platform for candidates who share our career values and passion.
PCG Client Event – Joys and Rewards of an Art Journey
A strong and positive collaboration between Premier Client Group (PCG) and their business partners to support their clients’ interests and needs resulted in an art and whisky appreciation event on 14 Sep.
With this being an inaugural event at The Culture Story, an art salon for the 21st century, it was a refreshing event for both PCG consultants and their invited clients. Also in attendance were participating clients from our partners who are art lovers. Together, they received insights from the in-depth sharing by former stockbroker, Mr Chong Huai Seng, on how investors are embracing art as an asset. Mr Edrick Tang from AXA also imparted his knowledge on the available art insurance for these investors.
The event culminated with a networking session when participants enjoyed whisky and exchanged ideas and views on fine art.
“RM8,000, is a lot of money”.
This was one of the comments made by a farmer’s wife on the government’s health protection scheme mySalam (critical illness payout) at the Karnival Kewangan Perlis in late September.
Another participant expressed relief that there was a scheme to tide him over when he faced ill health.
Azlina Ideris, Assistant Vice President of Product Development, Great Eastern Takaful Berhad, said she was humbled to hear the comment, which was made by a few others who visited the promotional exhibition in Dewan Warisan, Kangar, which attracted about 1,600 visitors.
Many university students who hail from low income families visited the exhibition, and asked many questions about the health protection scheme, and were notably happy to learn about mySalam.
“One village head came the first day, asked a lot of questions. He then returned the next day and asked more questions, and upon inquiring, he said that he wanted to inform the people in his kampung that there was such a protection plan in place and that it was free.”
“This is the true spirit of doing good and caring for those in need,” Azlina summed up.
She also spoke of a similar engagement activity in Kuala Terengganu back in early April, which attracted a much larger crowd, including village heads who were very eager and dutiful in the way they took down all the details.
“Village heads, district officers, and many teachers were very attentive when we briefed them. One teacher in particular was very keen to get a clear understanding on the scheme. She told us she wanted to spread the word among her students’ parents, who were mostly from the low income bracket,” Azlina added.
GREAT Junior Protector
GREAT Junior Protector offers your children high coverage against accidents, food poisoning, and 40 specified infectious diseases such as dengue fever and measles. Get a daily hospital cash benefit and up to three times payout upon accidental death or permanent disablement. Staff are entitled to 30% off premiums. Sign up now from just S$0.68 a day!
Click here for more details.
Terms and conditions apply. Protected up to specified limits by SDIC.
GREAT Golden Protector
Have the best medical treatment and care you need after an accident with GREAT Golden Protector. It covers up to S$405,000 against accidents including post-accident benefits from chiropractors to Allied Health professionals to support your recovery, and up to S$25,000 for fractures, dislocations or burns. Sign up and enjoy 30% off premiums for staff today.
Click here for more details.
Terms and conditions apply. Protected up to specified limits by SDIC.
Getting takaful cover just got easier – for our advisors and their customers with the launch of e-Certificate on 17 September.
Takaful advisors can now download e-Certificate documents through the i-Great Partner portal while certificate holders can log onto i-Get in Touch portal to do the same.
They can also choose the option to acknowledge receipt of the certificate through the digital system, saving the trip by the takaful advisor to get the necessary acceptance confirmation from the certificate holders.
For certificate holders, it offers maximum convenience, and they get to allocate more storage space.
For advisors, it allows better strategic utilisation of their time, sans the need to make multiple trips to collect certificate documents from agency offices and then having to deliver them to their clients.
It is also a win-win for business processes and better efficiency in backroom operations.
Most importantly though, we are doing our little part to protect our planet. Still, more needs to be done.
Take up rate for the e-Certificate is at 35% currently, and we need all the support we can get to spread the word towards higher take up rate.
Great Eastern General Insurance Indonesia Charity Programme 2019
Throughout the year, Great Eastern General Insurance Indonesia (GEGI) held a variety of corporate social responsibility activities under its Great Eastern Indonesia Charity Programme. Its Corporate Social Responsibility (CSR) mission is to provide assistance to communities in need and to empower them to be more independent.
One such CSR activity is supporting the Elsafan Foundation, a special school for 45 visually-impaired children and teenagers, some of whom have multiple disabilities. These children come from underprivileged families and of various tribal and religious backgrounds. In spite of their disabilities, these children excelled in singing, playing and some even took part at the Para-lympics!
GEGI has been supporting the Elsafan Foundation since 2017 . It also invited our business partners to raise funds to sound-proof the walls of the main hall and music studio where the children gather for music classes and music therapy sessions.
This year, it sponsored the costs of repair and renovation works for essential facilities such as the kitchen, toilets, braille printing room and dry food storage areas.
Other CSR activities that were recently carried out by GEGI staff included a series of blood collection drives held at its three branches in Makassar (26 Sep), Surabaya (9 October) and Semarang (10 October). The blood donation drives received favourable support from agents, brokers, clients and the nearby communities.
LIFE is GREAT in Malaysia!
In September, LIFE Programme held “The Great Hustle” initiative under the Hustle2Muscle campaign, where participants were challenged to a variety of physical activities. They played games such as the 5-legged race, double dutch (skipping rope in pairs) and the crowd favourite “Careful What You String For”, where participants attempt to pass through obstacles without touching any obstacles such as bells. The top three teams with the highest scores walked away with a total of 850 LIFE Points!
On 1 October, Great Eastern Malaysia staff took part in the PERKESO: Activ@Work Challenge for 2019. The objective of the challenge was to encourage participants to stay active at home and at the workplace! During the 3-month challenge period, participants will use a mobile app to monitor their daily steps, which will then be converted into points. Great Eastern Malaysia is gunning to be crowned Most Active Employer at the Activ@Work 2019 Awards!
To encourage GEM staff to be more active, some of the LIFE Programme activities planned during the challenge period include the Treadmill Challenge and Brisk Walk 2.0, where participants can stand to win attractive prizes on the spot. For the top average daily steps achievers, they will have a shot to win the grand prize of an Airpod in the Virtual Run: Hall of Fame!
National Batik Day
Indonesia celebrates National Batik Day every 2 October. On this date, GEGI staff across its branches will wear various batik motifs and colours to the office. Among the various photos contributed, the staff from the Samarinda office came up with an usual pose. Inspired by its branch head Bapak Johanes Gunawan, the team wore batik while posing happily next to their bicycles. At 58 years old, Bapak Johanes Gunawan actively campaigns the benefits of cycling for a healthy and happy life.
19th CCAS International Contact Centre Awards 2019
It was a memorable night for the colleagues from Customer & Agency Touchpoints at the 19th CCAS International Contact Centre Awards 2019 held on 11 October. Ms Mabel Soh took home the ‘Best Contact Centre Manager of the Year’ - Silver Award under the individual category. The last time Great Eastern won an award was for the same category – a Bronze - back in 2004. Contact Centre Association of Singapore (CCAS), founded in 1998, is a not-for-profit organisation that focuses on technologies, operational approaches and business issues impacting the contact centre industry.
GELM’s SES 10 Trip Highlights
In September 2019, Great Eastern’s Supremacy Experience Summit 10 (SES 10) qualifiers attended a 4D-3N getaway at Phuket, Thailand in recognition of their record-breaking achievements.
During their stay, the SES 10 qualifiers, comprising first-time qualifiers, rookie qualifiers, and returning qualifiers visited iconic venues such as Promthep Cape, Coral Island and Old Phuket Town while savouring Thailand’s specialty cuisine. At the finale Get-Together Dinner event themed “Sun and Sea Beach Party”, all SES qualifiers were applauded for their efforts in showing resilience and breaking new grounds.
In total, SES 10 now boasts a record-breaking 2,228 qualifiers, or a 22% growth compared to last year’s SES 9 record of 1,823 qualifiers. GELM wishes its entire field force members every success as they work towards greater heights and achieve record sales.
Great Eastern Life Assurance (Malaysia) Berhad (GELM) has been awarded the Putra BrandAward 2019 – Top Brand in Banking, Investment and Insurance. This marks the second consecutive year that it has come up tops in this category. Putra Brand Awards is the only brand awards endorsed by the Malaysia External Trade Development Corporation (MATRADE) and was launched in 2010 to recognise companies’ brand building efforts.
GELM Chief Marketing Officer Mr Nicholas Kua, was present to accept the award together with members of the GELM team during the presentation ceremony held at Majestic Hotel on 27 September 2019.
GELM Annual Appreciation Awards
The Great Eastern Annual Appreciation Awards (AAA) 2019 was held on Monday, 7 October 2019 at the Great Eastern Hall of Menara Great Eastern. AAA recognises the contributions of GELM staff who have chalked up between 5 to 40 years of service, as well as recipients of LOMA and Malaysia Insurance Institute (MII) certifications. Other awards that were given out included the retirement awards and ChildrenCare top achievers.
This year, the Awards adopted a superhero theme, with the event hall and foyer decorated with comic-style features of superhero favourites such as Superman, Batman, Ironman, Thor and many more. The tagline "Astounding Achievers, Assemble!" celebrated the significant contributions of all award recipients.
The evening began with pre-event activities at the foyer for staff to enjoy such as a colouring artwall, photo-booths, superhero tattoos and an electrifying maze. One of the highlights also included caricature drawings of staff in superhero costumes, which was a crowd favourite!
The event opened with a performance by local dance crew Wakaka, followed by the appearance of Great Eastern senior management such as Dato Koh Yaw Hui, Mr Ng Kok Kheng and Mr Shahrul Azlan Shahriman.
A total of 216 award recipients from headquarters and branches all over Malaysia attended the ceremony to receive their awards on the 'Superheroes Platform'. As the three CEOs from GELM, GEGM and GETB assembled on stage, each award recipient was presented with a special, personalised superhero token from their respective CEO and Head of Human Capital. The other staff present joined in to show their support through special cheers, balloons and confetti for a truly lively atmosphere.
A video produced by the organising committee was also screened, which featured a few award recipients answering candid, humorous and inspiring questions. To end the event, a competition and lucky draw was held. Prizes included vouchers to enjoy a hotel buffet-dinner for two, RM110 Touch n Go cards, and limited edition superhero towels.
Mr Dimas Andika Putra was announced as the 3rd Runner-up at the General Insurance Association of Indonesia (AAUI) Young Manager Awards 2019. He is currently an Underwriting Manager with PT Great Eastern General Insurance Indonesia. This award is a testament to GEGI’s efforts to build up its millennial talent pool.
This year marks the fourth time that the annual AAUI Young Manager Awards (AYMA) has been held and recognises outstanding young managers in the general insurance and reinsurance industry.
For the AYMA 2019 event, there were 23 applicants shortlisted from AAUI members insurance and reinsurance companies which are made up of 76 general insurance companies across Indonesia.
All shortlisted applicants were required to sit through a selection test, namely completing an English essay on innovation in the insurance industry followed by an interview conducted in English. In the final round, the six finalists were tested for their industry knowledge and ability in a question–and-answer session with a jury consisting of regulators, academics and, practitioners, from the ASEAN Insurance Council.
Introducing UPGREAT Premium Voucher
You can now offset your insurance premiums with the UPGREAT Premium voucher.
Available exclusively on UPGREAT in $50, $100, $150 and $200 denominations, the vouchers can be used to offset your insurance premiums via GreatAdvice or at Great Eastern Customer Service cashier counters. This new and convenient payment option is for customers purchasing new business cash-paying Life and A&H policies. Limited to one voucher per policy.
Redeem the UPGREAT Premium voucher through the UPGREAT app now.
Maximise your UPGREAT Points when you combine or redeem them on STACK
Introducing STACK, the first digital loyalty platform that lets you track and exchange your rewards points across other multiple partner rewards programmes and redeem them for deals at the STACK Marketplace!
With STACK, you can now convert your rewards points from other rewards programmes into UPGREAT points! Keep STACKing and accumulating as UPGREAT points do not have any expiry date!
Besides these exciting UPGREAT deals, there are over 50,000 great deals at the STACK Marketplace! Registration of STACK is free, so get started now!
Click here to sign up now.