The Great Times

Celebrate Community
Caring for our Customers  and the Community

Caring for our Customers  and the Community

Singapore

In Singapore, we pledged a S$1 million holistic support package to help our customers should they be affected by COVID-19. On a national level, we also contributed S$200,000 to provide financial assistance to those in Singapore affected by COVID-19 through the Courage Fund, which aims to support vulnerable individuals and groups such as patients, healthcare workers and members of the community affected by serious infectious diseases.

Effective 14 February 2020 until end-2020, our customers and/or their immediate family members who are hospitalised due to COVID-19, will receive a cash benefit of S$200 per day of hospitalisation up to a maximum of 60 days. In the unfortunate event that death occurs, a S$20,000 lump sum will be paid out.

For our travel insurance customers, we are offering a full premium refund for those who have purchased policies from 6 February to 30 June 2020 should they decide to cancel their plans.

In addition, we will also provide monetary support for our financial representatives and their families should they be affected by COVID-19.

Malaysia

In Malaysia, we pledged a total of RM1 million under the Financial Assistance Programme to help customers affected by COVID-19. The Financial Assistance Programme aims to support Great Eastern customers and their immediate family members with financial assistance upon diagnosis of COVID-19.

The programme is extended to customers of Great Eastern Life Assurance (Malaysia) Berhad, Great Eastern General Insurance (Malaysia) Berhad and Great Eastern Takaful Berhad.


GELM ChildrenCare
ChildrenCare Kuching and Miri Branch Donation

ChildrenCare Kuching and Miri Branch Donation

Through its corporate social responsibility initiative ChildrenCare, GELM’s East Malaysia branches donated a total of RM20,000 worth of school supplies and household and bedding items to three underprivileged children homes registered under Jabatan Kebajikan Masyarakat in Kuching and Miri.

In Kuching, the donation of RM10,000 worth of school supplies benefitted approximately 155 underprivileged children from Kompleks Kebajikan Laila Taib and The Salvation Army Kuching Boys’ Home. This donation reiterated GELM’s commitment to help the underprivileged children excel in their studies by equipping them with back-to-school supplies.

Meanwhile, GELM’s Miri branch donated RM10,000 worth of household and bedding items to 60 children from Kompleks Kebajikan Hamidah Yakup for their everyday essential use.

ChildrenCare Kuching and Miri Branch Donation

Celebrate Partnership

Digital Affinity Partnership with Singtel

Great Eastern has signed a Digital Affinity partnership agreement with Singtel, Singapore’s leading telecommunications group, to distribute general insurance products to Singtel users across its various channels and platforms.

This partnership brings together two leading players in the telecommunication and insurance industry with the aim to co-develop a suite of products based on trends and insights from Singtel’s rich understanding of its users.

The products will be underwritten by Great Eastern General Insurance Limited and specially crafted with bespoke benefits to cater to consumers’ lifestyle. More information will be shared soon.

Digital Affinity Partnership with Singtel
Picture above (L-R): Ryan Cheong, Managing Director, Digital for Business at Great Eastern and Yuen Kuan Moon, Chief Executive Officer, Consumer Singapore & Group Chief Digital Officer at Singtel

Celebrate Great

Lunar New Year Celebrations

On 21 January 2020, GELS hosted its annual Lunar New Year celebration to usher in the Year of the Rat. The festivities came to life through a variety of activities such as the red packet lucky dip and mandarin orange presentation to all employees by Group CEO Khor Hock Seng and Head of Divisions. Employees also enjoyed Chinese calligraphy, rainbow calligraphy and ornamental ball-making workshops at Great Eastern Centre.


2019 Year End Lucky Bonanza

Over the course of 18 November - 17 December 2019, GELM launched the 2019 Year End Lucky Bonanza Challenge for its agency force, where qualifiers stood a chance to win Standard Draw Prizes and the coveted Grand Draw Prizes of two Proton X70 AWD Executive. The response was highly encouraging, with a total of 7,803 Standard Draw qualifiers combining for 60,689 Standard Prize Draws and 2,332 Grand Draw qualifiers for 5,493 Grand Prize Draws.

Once the final results were tabulated, the process of drawing the lucky winners of 109 Standard Draw Prizes and shortlisting 5 potential Grand Draw Prizes was held on 19 December 2019.

On 30 December 2019, a prize presentation ceremony was held for all Standard Draw Winners at the newly launched Great Vibes Arena before the lead-up to determine the final Grand Prize Draw Winners.

With Chief Executive Officer Dato Koh Yaw Hui in attendance, the Grand Draw was the main event of the day. Several gimmick keys were mixed together with the real ones, shuffled thoroughly inside a transparent box and placed on trays in a random order. Each finalist stepped up and chose their own and attempted to unlock the car. Bursts of confetti and much excitement was  seen as the two Grand Draw winners were revealed, to the excitement and applause of the crowd.

Once again, congratulations to all lucky winners of the 2019 Year End Lucky Bonanza Campaign!

2019 Year End Lucky Bonanza
The Grand Draw Prize winners, GSM Chia Ai Huang (middle) and GSM Ngan Siew Loon (second to left), alongside finalists GSM Chong Shun Tseng (left), Sundram a/l Govindarajoo (third to right) and Mariammah a/p Subramaniam (second to right), posing with Chief Executive Officer Dato Koh Yaw Hui and Head of National Agency Sales Koh Ken Yong
2019 Year End Lucky Bonanza
2019 Year End Lucky Bonanza
2019 Year End Lucky Bonanza
2019 Year End Lucky Bonanza
Lucky winners posing with their Top Standard Draw Prizes at Great Vibes Arena

Live Great Programme – Having a Positive Mindset

GELI organised a Live Great Programme workshop for Bank OCBC NISP employees on 21 January featuring mindfulness practitioner Adjie Santosoputro.

The workshop focused on how to have a positive and healthy mindset and Adjie explained the importance of positive thinking and good energy management, which will also increase productivity and enable us to better achieve our goals. The session was well received by the 150 Bank OCBC NISP employees who attended the event.

Live Great Programme – Having a Positive Mindset

Great Eastern General Indonesia Open Day
Great Eastern General Indonesia Open Day

In January 2020, GEGI held its Agency Open Day in Jakarta and Surabaya and invited distinguished Indonesian economist Faisal Basri as the keynote speaker to share his insights on the Indonesia economic outlook in 2020 and the challenges and opportunities, in particular in the general insurance business.

Aziz Adam Sattar, President Director of GEGI, gave the welcome speech and shared the high level strategy and commitment of the Great Eastern Group in Indonesia. This was followed by Chun Ling, Marketing Director, who delivered updates on the company’s performance in 2019, where agency business was the main pillar and contributed 61% to the overall business portfolio. Chun Ling also shared on the new Great Eastern business culture as GEGI and the company’s continued commitment to our financial representatives in 2020.

Product Heads Bayu Samudro and Imam Musjab jointly delivered updates about the underwriting change in 2020, including information about treaty reinsurance, our product focus and new product development.

Chun Ling closed the event by encouraging our representatives to remain optimistic with strong support from our company to overcome the challenges in 2020 and achieve our goals. Good teamwork and communication will enable success.  

The Open Day events are a good opportunity for potential representatives to better understand the company and meet the team, and be inspired to join GEGI. At the end of the events, several new business partners registered to become our financial representatives and will undergo induction and training programmes.

Great Eastern General Indonesia Open Day
Great Eastern General Indonesia Open Day
Great Eastern General Indonesia Open Day

GEGI Agency Kick-off 2020 Roadshow  

GEGI rolled out the annual "Agency Kickoff 2020 - Roadshow to Branches" to share the company strategy and business plan in 2020 to our financial representatives. The Roadshow is a platform to better engage our financial representatives and to communicate with them on the latest company news. 

The 2020 Agency Kick-Off Roadshow started in Jakarta and Surabaya and will be held throughout the GEGI Branch office network in Quarter 1.

Chun Ling, Marketing Director, used this opportunity to strengthen our communication with the financial representatives and shared words of motivation and assurance of the management’s full support to achieve the business targets and overall profitable growth together.

Product Heads Bayu Samudro and Imam Musjab provided updates about underwriting and products for financial representatives in the branches as well as an opportunity to discuss the various topics that representatives have raised over the year and new developments.

GEGI Agency Kick-off 2020 Roadshow

Celebrate Innovation

i-Great Wawasan – Short-term Payment Plan with Long-term Benefits

In an interview with The Edge recently, GETB CEO Shahrul Azlan Shahriman stressed on the need to participate in takaful as a means to protect loved ones and to leave a legacy for future generations.

“I will buy it when I need”, is what we commonly hear in relation to insurance and takaful. But the reality is when you need it you can’t buy it,” he said in explaining the concept of preparing ahead for rainy days or for retirement.

He added that most people stopped at step one when participating in takaful, which is in getting a medical card, but failed to protect their family against the uncertainties in the future.

This is where i-Great Wawasan fits as a holistic protection plan with high sum covered of at least RM500,000 and the option to pay the contributions over a short term of 5 years. A lump sum payout is made in the event misfortune befalls the breadwinner such as total permanent disability or death, including accidental death which pays out up to 4 times the sum covered. This payment will ensure that the breadwinner’s debts, mortgage and lifestyle needs of his or her family can be sustained.

Another key feature of i-Great Wawasan is the ability to accumulate savings so that one can retire comfortably, given its maturity benefit feature through the investment-linked portion.

i-Great Wawasan – Short-term Payment Plan with Long-term Benefits

Celebrate Life

The Colourful Life

Working life can get stressful for employees when it is crunch time and they also have to balance responsibilities outside of work.

In light of this, GETB decided to look into the welfare of its employees and recently approved a range of ‘perks’ for its workforce, including a business casual dress code and allowing employees to apply for time-off when they are most in need of it.

There is also the option of flexi working hours, where one can opt to start work as early as 7.30am - useful if he or she has to attend a school meeting or wish to avoid peak hour traffic in the evenings. This is in addition to the other benefits GETB employees enjoy, including the cherished birthday leave!

And who better to promote these perks than their own ‘ambassadors’? GETB Finance manager Noraidah Mohamad and Shariah Head Sabran Jamil Ab Razak were the first to sign up as influencers, and these influencers play a significant role in promoting better work-life balance and greater employee engagement and connection.

The Colourful Life

Celebrate Success

The Best Indonesia Corporate Secretary & Corporate Communication 2020 Award

Congratulations to GELI for receiving the Best Indonesia Corporate Secretary & Corporate Communication 2020 award in the Insurance Company with Asset 1-5 Trillion category, organised by Economic Review Magazine in collaboration with Ideku Group and Indonesia Asia Institute. The award was received by Randi Ikhlas Sardoni as Head of Legal & Corporate Secretary.

The Best Indonesia Corporate Secretary & Corporate Communication 2020 Award