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Terms and Conditions of Participation

  1. Participation is limited to the first 110 Eligible Participants (as defined below) who login to the UPGREAT mobile application platform (“Portal”) from 10.00am, 24 August 2018 onwards and successfully reserve &/or redeem a Deal via the Portal.
  2. Each Eligible Participant shall be entitled to reserve and/or redeem one (1) redemption E-Voucher (“E-Voucher”) which may be used to redeem a Deal (as defined below) at no cost via the Portal. For the avoidance of doubt, each Eligible Participant shall only be entitled to reserve and/or redeem one (1) E-Voucher under the Campaign (“Campaign”).
  3. "Deal” refers to an Employee Live Great Birthday Pack from a participating Merchant (OTO or Blackmores) worth over S$110.
  4. Each Eligible Participant will need to present the e-Voucher together with his/her Great Eastern Employee Pass to redeem the Deal at the participating outlet. If Great Eastern Employee Pass is not presented, the eligible participant can redeem the Deal at $11, in accordance to the terms and condition of the Live Great Birthday Pack campaign under Great Eastern’s Live Great Programme
  5. The E-Voucher shall be valid for duration of 3 days (i.e. 72 hours) from the point of reservation, and may be redeemed during the normal business hours of the relevant Merchant’s participating outlets. Any redemption request which is made after the validity period or the extended validity period (as the case may be) or after normal business hours will not be entertained by the Merchant.
  6. The E-Voucher will not be refunded if it is redeemed successfully at participating outlets of the Merchant
  7. An Eligible Participant may redeem the Deal physically at any of the participating outlets of the Merchant, by presenting the e-Voucher and his/her Great Eastern Employee Pass, during the outlet’s normal business hours; or online by utilizing a unique promo code via the Merchant’s retail website.
  8. For the relevant online redemptions to be made via the Merchant’s retail website through keying in of a unique promo code, once an Eligible Participant has redeemed the unique promo code through the Portal, the Eligible Participant will not be able to cancel and reserve or exchange for another E-Voucher under the Campaign.
  9. The E-Voucher is not exchangeable for cash or any other product offered by the Merchant
  10. The E-Voucher may not be used in conjunction with any other promotions, discounts or vouchers.
  11. Items purchased are non-refundable and non-exchangeable for cash in part or in full.
  12. In the event that stocks are unavailable, the Merchant reserves the right to replace the items with other models of equivalent retail value.
  13. Great Eastern Life shall not be responsible for the quality or merchantability of the Deal or liable in any way for any loss, injury, damage or harm suffered or incurred by an Eligible Participant or any other person in connection with this Promotion or the redemption, consumption or use of the Deal.
  14. Great Eastern Life reserves the right and sole discretion (without an obligation to provide a reason), to (a) terminate or withdraw this Deal or vary these Terms or Conditions without prior notice or liability to any party, or (b) replace or substitute the e-Voucher with another e-Voucher for a product of equal or similar value, which may be redeemed by Eligible Participants on the same terms and conditions.
  15. Great Eastern Life and the Merchant’s decision on all matters relating to the Deal or terms and conditions of the Deal will be final and binding.
  16. These Terms and Conditions shall be governed by, and construed in accordance with, the laws of Singapore and the parties hereby submit to the exclusive jurisdiction of the courts of Singapore.
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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd