Make a work injury claim
Work injury includes any accidental bodily injury, death or disease arising out of and in the course of employment. You may call our general claim hotline at +65 6248 2638 for advice. Alternatively, you may contact your insurance advisor who will always be ready to assist you.
Find out more on how to file a claim for work injury:
As an employer, you are required under the Work Injury Compensation Act to report workrelated accidents to MOM under the following scenarios:
- Where the accident results to death of an employee.
- Where the accident results in any incapacity that renders the employee, such as:
- unfit for work for more than 3 working days, or
- admitted in a hospital for at least 24 hours for observation or treatment
- Where an employee contracted an occupational disease.
All incident reports are to be submitted online at http://www.mom.gov.sg/iReport within 10 calendar days of the accident or receipt of written diagnosis of an occupational disease.
Documents to be submitted for claim processing include:
- Work injury compensation claim form
- Copy of i-Report submitted to MOM.
- Photocopy of NRIC or work permit (both front and back).
- Injured employee’s pay history (ie. wage payment vouchers) for the past 12 months prior to accident including the medical leave period.
- Original medical bills, receipts, medical leave certificates, medical reports and hospital records.
- Copy of inpatient discharge summary/memorandum from the hospital if the injured employee was hospitalised.
- Any other documents that may speed up the settlement process of the claim such as police report, internal accident investigation report, etc.
- If injured employee is a sub-contractor’s employee/engaged in a project work, please furnish the following:
- Contract agreement between insured and sub-contractor and/or main contractor.
- Copy of sub-contractor’s and/or main contractor’s work injury compensation insurance policy.
The above documents serve as a list of basic documents. In the event if a more thorough investigation required for your claim in particular, we may request additional documents.