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Browse: Claims
Ministry of Health (MOH) Fee Benchmarks
Our claim approval process is guided by Ministry of Health (MOH) Fee Benchmarks. Learn about MOH’s Fee Benchmarks and how it is helpful for you to understand the range of reasonable medical charges before seeking medical treatment.
Careshield and Eldershield claim
Make a claim here if you are unable to perform Activities of Daily Living (ADLs).Critical illness claim
Make a claim on early to terminal major illnesses and find out how to apply for Doctor's Statement.Death claim
We are sorry for your loss. Find out what are the required documents you need to file a claim.Disability income claim
Make a claim on your disability income insurance to help you with the loss of income due to an accident or illness.Maid injury and hospitalisation claim
Medical and hospitalisation claim
Make a claim on costs relating to hospitalisation, day surgery and other related medical bills.Motor accident claim
Personal accident claim
We provide coverage for worldwide treatment when you meet with an accident.Personal or public liability claim
Property damage claim
Retrenchment claim
Find out out how to make your retrenchment and unemployment claim at Great Eastern Singapore!Travel claim
Terminal illness claim
Make a claim on terminal illness and find out how to apply for Doctor's Statement.Work injury claim
Claims glossary
The claims glossary has been compiled to help policyholders better understand the technical terms relating to insurance claims with Great Eastern Life.
Browse: Digital services
Digital services overview
Take advantage of Great Eastern digital services to understand your coverage and carry out policy transactions online.Browse: Documents and letters
Browse: Health Connect
Health Connect overview
Let us start on your medical journey by recommending the right Panel Specialist.
Receive personalised chronic disease management solutions
Preferential rates for personalised solutions; Helps you get healthier, in a sustainable manner
Browse: Insurance guides
Browse: Investment-linked
Browse: Par funds updates
Understanding the Par funds
Great Eastern Life Participating Funds Update
Browse: Payment
Automatic Premium Loan (APL)
Cashflo card
Payment frequency or method
Payer
Payouts
Premium payment
Goods and Services Tax (GST) rate change for 2023
Goods and Services Tax (GST) rate change
Browse: Personal details
Browse: Policy assignment
Assign policy to new owner
An absolute Assignment is a transfer of ownership from the Assured (Assignor) to another person or institution (Assignee).
Browse: Policy benefits
Cash benefits
Coverage benefits
Maturity
Browse: Policy data
Consolidate your financial data from other institutions
With a few easy steps, the Great Eastern App can help you save time as you consolidate your financial information in one single platform.
Make financial planning with your Financial Representative easy
Customers do not need to retrieve all the hardcopy insurance contracts for the Financial Representative to perform financial planning.
Browse: Policy reinstatement
Browse: Purchase of insurance
Browse: Rewards and promotions
Gift Credits
Browse: Sign-in account
Great ID
Singpass
Browse: Surveys
Travel Insurance Claims Survey
Survey for invited customers, who have just undergone a travel insurance claims experience with Great Eastern
Maturity Rollover (MRO) Survey
Survey is for invited customers to join our design testing sessions.
Research to understand how customers select their specialists
Survey for invited customers to understand how they select their specialists.
GoGreat Term Life Survey
Survey for invited customers, who have tried to make a purchase for GoGreat Term Life product.
GSH & GTC Settlement Letter Survey
Survey for invited customers, who have received their settlement letter for their GSH/GTC claim.
Great Supreme Health Claims Survey
Survey for invited customers to understand their experience when filing a Great Supreme Health claim.
Great Supreme Health Purchase Experience Survey
Survey for invited customers to understand their experience when purchasing their Great Supreme Health policy.
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