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Frequently asked questions

1.      When does the contest run?

         The Contest commences on 0000 hours on 17 Sep 2020 and will end on 2359 hours on 31 Oct 2020 (Singapore Time).

2.      Who can participate?

         The Contest is open to all individuals who meet the following criteria:

                    a.     currently residing in Singapore;

                    b.     aged 18 years and above at the point of registration of the Contest;

                    c.     existing and new users of the Great Eastern’s UPGREAT mobile app;

                    d.     have an Instagram and/or Facebook account set to ‘Public’ for the duration of the Contest

3.      How many winners will there be?

         There will be a total of three (3) winners chosen for a 2D1N stay at The Capitol Kempinski Hotel Singapore - Stamford Suites.

4.      What do I have to post?

                    a.     Post a photo of your favorite travel memories with a single creative caption (100 words or less) telling us both (i) your favorite travel memories, and (ii) what                                     you miss most about the travelling experience.

                    b.     Include one (1) hashtag:  #UPGREATvacay

                    c.     Tag 3 friends on the post

                    d.     Set the Instagram and/or Facebook account to ‘Public’

                    e.     Submit the URL of your Instagram and/or Facebook post and other contest entry information as required to the designated online entry form.

4.      What are the judging criteria?

         Please refer to our Terms and Conditions for more details.

5.      Is there a limit to the number of posts I can make?

         Each Participant’s UPGREAT account, Instagram handle/Facebook account and phone number shall be limited to one (1) contest entry.

6.      Can I post videos/ boomerangs? 

         We will only be able to process still image entries. Kindly refrain from posting videos/ boomerangs for entries.

7.      Can I post a multi-photo sequence on my Instagram post?

         Yes. Single or multi-photo sequence posts will be accepted.

8.       Can I exchange the voucher for cash or other services?

         The voucher is non-transferable, non-refundable, and cannot be exchanged for cash or other services.

9.      When will the winner be chosen?

         The winners will be chosen by 13 Nov 2020. Winners will be announced within fourteen (14) days from the judges’ decision on the GetGreat and UpGreat Facebook                       page https://www.facebook.com/GETGREATUPGREAT/. Great Eastern will contact the winners via email with more details following the announcement.

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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd