Simply follow these steps to make a claim.

Select your diagnosis below to download the documents.

• Aplastic Anaemia
• Bone Marrow Transplant
• Brain Surgery 
• Encephalitis
• Glomerulonephritis with Nephrotic Syndrome
• Hydrocephalus
• Insulin-dependent Diabetes Mellitus
• Intellectual Impairment due to Accident or Sickness
• Kawasaki Disease with Heart Complications
• Kidney Failure
• Leukaemia
• Major Cancers
• Major Organ Transplant
• Rheumatic Fever with Valvular Impairment
• Severe Asthma
• Severe Juvenile Rheumatoid Arthritis
• Severe Epilepsy
• Systematic Lupus Erythematosus with Lupus Nephritis
   

Each download zip file contains:

1. Claimant's Statement
   Complete this form for us to find out more details.
   
   
2. Doctor's Statement
   Learn more about completing the document below.
   
   
3. Authorisation Letter
   Authorise your Financial Representative to handle the claim including the collection of cheque on your behalf.
   

• All available laboratory and test results (as specifed in the Doctor’s Statement for the type of claim which you are claiming for)

Depending on the type of hospital, the process will be different and applicable after you have been diagnosed. Download and print the relevant Doctor's Statement template (as above) and bring it along with you to the hospital/clinic. The Doctor Statement is to be completed by the doctor who diagnosed you. You will be required to pay a fee for the application. 

For restructured hospital (public hospital), apply through the hospital's Medical Report Office (MRO). This may take approximately 6-8 weeks.

For private hospital, pass the doctor's statement to your attending doctor to complete during your visit.

 a. Your Great Eastern Financial Representative

 b. Customer Service Centre

 c. By post:

Attention to: Life Claim Department

The Great Eastern Life Assurance Company Limited

1 Pickering Street

Great Eastern Centre #01-01

Singapore 048659