Great Eastern Claims Processing Duration
The following claims return rate table shows how long it takes Great Eastern to process Integrated Shield Plan (IP) claims with positive payouts. Please note that the durations below do not apply to rider claims.
|Median Claims Processing Duration (days) 1
||75th Percentile Claims Processing Duration (days) 2
|0 (Same Day)
Data period is from 1 - 30 Jun 2022
*The number of days that insurers take to process claims include the time it takes to obtain medical records from claimants or medical institutions.
1 Median Claims Processing Duration means that 50 out of 100 claims are processed by the insurer within the indicated number of days in the table.
2 75th Percentile Claims Processing Duration means that 75 out of 100 claims are processed by the insurer within the indicated number of days in the table.
Note: Our information is published on a monthly basis, whereas MOH website publishes on a quarterly basis.