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Terms and Conditions

Terms and Conditions of Participation

1. Participation is limited to the first 1,100 Eligible Participants (as defined below) who login to the UPGREAT mobile application platform (“Portal”) from 12.00pm, 24 August 2018 onwards and successfully reserve &/or redeem the Deal via the Portal.

“Eligible Participant” means a person who is the holder of a Valid Live Great Card.

“Valid Live Great Card” means a Live Great Card containing a 16 digit number issued to policyholders who purchased: 

(a) any individual life, accident or health policy offered by Great Eastern Life; or

(b) any general insurance plans offered by Great Eastern General Insurance Limited except for single trip travel insurance plans,

which is in force as at 17 August 2018.

2. Eligible policyholders who have newly registered for the Live Great Card successfully will be able to reserve and redeem Deals in the Live Great Fridays Campaign at the Portal after 3 working days. Successful registration refers to when the newly registered Great Eastern policyholder activates his/her Live Great account via registered email account. 

3. Each Eligible Participant shall be entitled to reserve a redemption e-Voucher (“e-Voucher”) which may be used to redeem the Deal (as defined below) at no cost via the Portal. For the avoidance of doubt, each Eligible Participant shall only be entitled to reserve one (1) e-Voucher. “Deal” refers to a free cupcake from Twelve Cupcakes worth up to S$3. 

4. The e-Voucher shall be valid for duration of 3 days from the point of reservation, and may be redeemed during the normal business hours of the Merchant’s participating outlets. Any redemption request which is made after the Validity Period or the Extended Validity period (as the case may be) or normal business hours will not be entertained by the Merchant. 

5. The e-Voucher will not be refunded if it is redeemed successfully at participating outlets of Twelve Cupcakes Pte Ltd.

6. An Eligible Participant may redeem the Deal at all outlets of Twelve Cupcakes Pte Ltd (“Merchant”), by presenting the e-Voucher, during the outlet’s normal business hours. Click here for the list of outlets.

7. The e-Voucher is not exchangeable for cash or any other product offered by the Merchant. 

8. The e-Voucher may not be used in conjunction with any other promotions, discounts or vouchers. 

9. Great Eastern Life shall not be responsible for the quality or merchantability of the Deal or liable in any way for any loss, injury, damage or harm suffered or incurred by an Eligible Participant or any other person in connection with this Promotion or the redemption, consumption or use of the Deal.

10. Great Eastern Life reserves the right, at its sole and absolute discretion (without any obligation to provide a reason), to (a) terminate or withdraw this Deal or vary these Terms or Conditions without prior notice or liability to any party, or (b) replace or substitute the e-Voucher with another e-Voucher for a product of equal or similar value, which may be redeemed by Eligible Participants on the same terms and conditions.

11. Great Eastern Life and Twelve Cupcakes Pte Ltd’s decision on all matters relating to the Deal or terms and conditions of the Deal will be at its absolute discretion and will be final and binding.

12. This Terms and Conditions shall be governed by, and construed in accordance with, the laws of Singapore and the parties hereby submit to the exclusive jurisdiction of the courts of Singapore.

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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd