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Terms and Conditions

Terms and Conditions of Participation

1. Participation is limited to the first 3,990 Eligible Participants (as defined below) who login to the UPGREAT mobile application platform (“Portal”) from 22 June 2018 onwards and successfully reserve &/or redeem the Deal via the Portal, whilst stocks last.

“Eligible Participant” means a person who is the holder of a Valid Live Great Card.

“Valid Live Great Card” means a Live Great Card containing a 16 digit number issued to policyholders who purchased:

(a)   any individual life, accident or health policy offered by Great Eastern Life; or

(b)   any general insurance plans offered by Great Eastern General Insurance Limited except for single trip travel insurance plans,

which is in force as at 15 June 2018.

2. Eligible policyholders who have newly registered for the Live Great Card successfully will be able to reserve and redeem Deals in the Live Great Fridays Campaign at the Portal after 3 working days. Successful registration refers to when the newly registered Great Eastern policyholder activates his/her Live Great account via registered email account.

3. Each Eligible Participant shall be entitled to reserve a redemption e-Voucher (“e-Voucher”) which may be used to redeem the Deal (as defined below) at S$1 via the Portal. For the avoidance of doubt, each Eligible Participant shall only be entitled to reserve one (1) e-Voucher. “Deal” refers to any item under “Baked Pastries” from Polar Puffs & Cakes Pte Ltd worth up to S$2.40.

4. The e-Voucher shall be valid for duration of 12 hours from the point of reservation, and may be redeemed during the normal business hours of the Merchant’s participating outlets. Any redemption request which is made after the Validity Period or normal business hours will not be entertained by the Merchant.

5. A top-up charge will be applicable, if the Eligible Participant wishes to redeem an item which is priced above S$2.40. No refund will be given if the Eligible Participant chooses to redeem an item priced below S$2.40.

6. The e-Voucher will not be refunded if it is redeemed successfully at participating outlets of Polar Puffs & Cakes Pte Ltd.

7. An Eligible Participant may redeem the Deal at any of the following participating outlets of Polar Puffs & Cakes Pte Ltd (“Merchant”), by presenting the e-Voucher, during the outlet’s normal business hours.


Participating Outlets

Outlet Address


Ang Mo Kio (AMK) Hub

53 Ang Mo Kio Avenue 3 #B2-08 Singapore 569933


Bedok Mall

311 New Upper Changi Road #B2-K5 Bedok Mall Singapore 467360


Bugis Junction

200 Victoria Street #B1-K08 Singapore 188021


Causeway Point

1 Woodlands Square #B1-K07 Singapore 738099


Choa Chu Kang

Lot 1 Shoppers’ Mall 21 Choa Chu Kang Ave 4 #B1-K20 Singapore 689812


Clementi Mall

3155 Commonwealth Ave West #B1-K15 Singapore 129588


Compass One

1 Sengkang Square #01-26  Compass One Singapore 545078


Great World City

Great World City 1 Kim Seng Promenade #B1-K1 Singapore 237994


Hougang Mall

90 Hougang Ave 10 #B1-K9 Singapore 538766



50 Jurong Gateway #B1-31 Singapore 608549


Junction 8 Shopping Ctr

9 Bishan Place #B1-K2 Singapore 579837


Jurong Point

1 Jurong West Central 2 #B1-11 Singapore 648886


KK Women's & Children's Hospital

100 Bukit Timah Road #01-34 Singapore 229899


Mount Alvernia Medical

Centre B, #01-23/24 820 Thomson Road Singapore 574623


NEX Shopping Mall

23 Serangoon Central #03-K3/K4, Nex Singapore 556083


Northpoint City

930 Yishun Ave 2 #B1-11 Singapore 769098


Novena Square 2

10 Sinaran Drive, #B1-127 Singapore 307506


One KM Mall

11 Tanjong Katong Road #B1-29 Singapore 437157


Our Tampines Hub

1 Tampines Walk  #B1-44 Our Tampines Hub  Singapore 529684


Raffles Place SMRT

Raffles Place SMRT 5 Raffles Place #B1-54 Singapore 048618


Seletar Mall

33 Sengkang West Ave, #B2-K3 The Seletar Mall Singapore 797653


Sembawang Shopping Centre

604 Sembawang Road #B1-K6 Singapore 758459


Singapore Post Centre

10 Eunos Road 8, #B1-149 Singapore Post Centre, Singapore 408600


Tampines Mall

4 Tampines Central 5  #B1-K14 Singapore 529510


Tan Tock Seng Hospital

11 Jalan Tan Tock Seng Level #01-04 Singapore 308433


Tanjong Pagar

Tanjong Pagar SMRT 120 Maxwell Road, #B1-05 Singapore 069119


Tiong Bahru Plaza

302 Tiong Bahru Road  #B1-K10 Tiong Bahru Plaza  Singapore 168732


Waterway Point

83 Punggol Central  #01-K4 Waterway Point  Singapore 828761


West Mall

1 Bukit Batok Central Link #01-K7 Singapore 658713


White Sands Shopping Centre

1 Pasir Ris Central Street 3 B1-K01 White Sands Singapore 518427

8. The e-Voucher is not exchangeable for cash or any other product offered by the Merchant.

9. The e-Voucher may not be used in conjunction with any other promotions, discounts or vouchers.

10. Great Eastern Life shall not be responsible for the quality or merchantability of the Deal or liable in any way for any loss, injury, damage or harm suffered or incurred by an Eligible Participant or any other person in connection with this Promotion or the redemption, consumption or use of the Deal.

11. Great Eastern Life reserves the right, at its sole and absolute discretion (without any obligation to provide a reason), to (a) terminate or withdraw this Deal or vary these Terms or Conditions without prior notice or liability to any party, or (b) replace or substitute the e-Voucher with another e-Voucher for a product of equal or similar value, which may be redeemed by Eligible Participants on the same terms and conditions.

12. Great Eastern Life and Polar Puffs & Cakes Pte Ltd’s decision on all matters relating to the Deal or terms and conditions of the Deal will be at its absolute discretion and will be final and binding.

13. This Terms and Conditions shall be governed by, and construed in accordance with, the laws of Singapore and the parties hereby submit to the exclusive jurisdiction of the courts of Singapore.

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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd