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Doctor Anywhere 5 Days GETGREAT Steps Challenge – an initiative by The Great Eastern Life Assurance Company Limited (“Great Eastern”)

Terms & Conditions for Great Eastern's ''Doctor Anywhere 5 Days GETGREAT Steps Challenge''

1. Eligibility and Registration

a. The Great Eastern’s “Doctor Anywhere 5 Days GETGREAT Steps Challenge” (the “Challenge”) is open to individuals (“Participants”; each a “Participant”) who meet the following criteria:

I. Currently residing in Singapore;
II. Aged 18 years old and above at the point of registration for the Challenge;
III. A Doctor Anywhere customer who received the Electronic Direct Mail (“EDM”) sent out by Doctor Anywhere for the Challenge; and
IV. Registered for a Great Eastern GETGREAT mobile app (the “GETGREAT app”) account between 15 July 2019 and 23 July 2019 (“Challenge Registration Period”)

b. Participants who meet the eligibility criteria set out above have to register for the Challenge by clicking on the unique link provided in the EDM. They will be redirected to download the GETGREAT app from either the Google Play Store or Apple App Store and to create a GETGREAT account.

c. After registration, Participants will have the option of tracking their steps through a compatible step tracker, or using a fitness mobile app with a step tracking function (“Compatible Trackers”) to track their steps for the Challenge. A list of Compatible Trackers is listed on the GETGREAT App. No manual counting/entry of steps are allowed.

d. The Challenge banner will appear on the “Personal Quest’ page in the GETGREAT app on 24 July 2019 and Participants can start to track their steps. If the Participant is unable to see the Challenge banner, please email to Getgreat-sg@greateasternlife.com for assistance.

e. For the avoidance of doubt, participating in the Challenge is separate and distinct from the daily Quests found within the GETGREAT app. Steps clocked for the Challenge will not count towards any daily Quests.

f. Each Participant is required to provide all requested information accurately during the GETGREAT membership registration as any failure to provide such information accurately will disqualify the Participant from the Challenge.

g. By participating in the Challenge, all Participants shall be deemed to agree to abide by and be bound by these Terms and Conditions and any decisions made by Great Eastern concerning the Challenge.

2. Duration and Conduct of the Challenge

a. The duration of the Challenge (“The Challenge Period”) will commence from 00:00 on 24 July to 23:59 on 28 July 2019.

b. Each Participant will be awarded with 100 STARS if they clock 10,000 steps or more per day. It is the responsibility of the Participants to ensure that they sync their Compatible Trackers daily with the GETGREAT app for the duration of the Challenge.

c. For the avoidance of doubt, each Participant can receive a maximum of 100 STARS each day and 500 STARS for the entire Challenge Period. Please refer to the illustrations below.

Illustration 1
Participant A - receives 500 STARS

Date No. of Steps Reward
24 July 2019 10,200 100 STARS
25 July 2019 11,456 100 STARS
26 July 2019 10,012 100 STARS
27 July 2019 12,121 100 STARS
28 July 2019 10,428 100 STARS
Total 500 STARS

Illustration 2

Participant B - receives 400 STARS.

Date No. of Steps Reward
24 July 2019 10,826 100 STARS
25 July 2019 13,875 100 STARS
26 July 2019 0* 0 STARS
27 July 2019 11,002 100 STARS
28 July 2019 10,071 100 STARS
Total 400 STARS

*No steps recorded as Participant B did not sync their Compatible Tracker with the GETREAT app for that day.

Illustration 3

Participant C - receives 400 STARS.

Date No. of Steps Reward
24 July 2019 10,200 100 STARS
25 July 2019 11,456 100 STARS
26 July 2019 10,375 100 STARS
27 July 2019 8,994^ 0 STARS
28 July 2019 10,428 100 STARS
Total 400 STARS

^No STARS awarded as Participant C did not meet the minimum of 10,000 steps for that day.

3. Reward

a. 100 STARS (the “Reward”) will be automatically credited into the Participant’s GETGREAT Account upon achieving 10,000 steps or more per day, provided the Participant syncs their Compatible Tracker with the GETGREAT app within the same day.

b. Participants can convert their GETGREAT STARS in blocks of 500 to UPGREAT Points. Participants can use the UPGREAT Points to redeem a wide variety of merchant offers on the UPGREAT app.

c. Participants should note that GETGREAT STARS expire at the end of every month (i.e. on 31 July 2019 for July 2019) and any unredeemed GETGREAT STARS in their GETGREAT account after the last day of the month will be forfeited.

d. To convert STARS into UPGREAT Points, Participants can tap on the STARS icon below their name and they will be redirected to the STARS redemption page. Upon successful redemption, Participants will receive an email from confirming the redemption

e. To redeem merchant offers on Great Eastern’s UPGREAT mobile app, download the UPGREAT App on the Google Play Store or Apple App Store.

4. General

a. Great Eastern may vary these terms and conditions without notice, or discontinue or withdraw the Challenge at any time without any notice or liability to any party.

b. Participants agree to abide by all the terms and conditions governing the use of the GETGREAT app, which are expressly incorporated herein and can be found on the GETGREAT app.

c. Participants with medical conditions or specific healthcare needs should consult with their doctor before engaging in any physical activity.

d. Participants should not engage in any physical activity or the Challenge related activities if they are not feeling well.

e. The output and the corresponding data of the GETGREAT app do not constitute medical advice and is not meant as a substitute for medical consultations or other professional services related to health.

f. Great Eastern shall not be responsible, under any theory of liability or indemnity, for any injuries sustained/casualty that arise directly and/or indirectly from participation in the Challenge.

g. Great Eastern shall not be liable for/or in respect of any expenses, losses, costs, damages, liabilities or other consequences of whatsoever nature (collectively “Losses”) suffered or incurred directly or indirectly by participants of the Challenge howsoever caused or arising and without limiting the generality of the foregoing, whether by reason of/or on account of any act or omission whether negligent or otherwise on the part of Great Eastern or its servants or agents, even if Great Eastern or its agents or employees are advised of the possibility of such Losses.

h. Great Eastern reserves the right to investigate cases of suspected fraud and suspend a Participant’s participation status during the Challenge Period.

i. Great Eastern reserves the right to disqualify and withdraw the participation of any person who is noncompliant with the terms and conditions of the Challenge in its sole discretion.

j. Participants agree and consent to being contacted by Great Eastern to obtain feedback about the Challenge, the GETGREAT app and/or Compatible Tracker used in the Challenge.

k. Great Eastern’s decision on all matters relating to the Challenge is final and binding on all Participants.

l. Great Eastern will not entertain any queries with regard to the Challenge results or rewards and will not be obliged to provide any reason(s) for its decision to a Participant.

m. By participating in the Challenge, each Participant agrees and consents to Great Eastern, its related corporations (collectively, the “Companies”), as well as their respective representatives, agents, the Companies’ authorized service providers and relevant third parties collecting, using and/or disclosing his/her personal data for purposes reasonably required by the Companies to administer the Challenge (including but not limited to facilitating the redemption of the Reward).

n. The Challenge and these terms and conditions shall be governed by and construed in accordance with the laws of Singapore. The Courts of Singapore shall have exclusive jurisdiction over any disputes arising from these terms and conditions, including the validity and enforceability thereof.

o. By participating in the Challenge, Participants hereby agree to all the terms and conditions of participation in the Challenge as set out herein, including all amendments, additions, replacements and modifications hereto as may from time to time be made by Great Eastern.

p. For further information on the GETGREAT app and its existing activities, please refer to https://www.greateasternlife.com/sg/en/mobile-apps/getgreat.html


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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd