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GREAT CareShield

1. What is GREAT CareShield?
GREAT CareShield is a MediSave approved supplementary plan to your CareShield Life scheme aimed to provide additional long-term care coverage in the event of a disability. Depending on the plan type, it can provide payouts and benefits starting from as early as the inability to perform 1 Activity of Daily Living (ADL).

To check on your CareShield Life coverage and premium, please visit www.careshieldlife.gov.sg

 

2. What is the Monthly Benefit that I can purchase?
Most You may select a Monthly Benefit from S$300 to S$5,000# (in multiples of S$100).

# Please note the maximum Monthly Benefit per Life Assured aggregated across your existing LifeSecure and/or ElderShield Comprehensive plan(s), if any, including your GREAT CareShield, shall not exceed more than S$5,000.

 

3. Will my premiums increase with age?
No, your premiums are level throughout the premium payment term chosen and do not increase as you get older. However, the premiums rates are not guaranteed and may be adjusted based on future experience of the plan.

 

4. How long does GREAT CareShield cover me for?
GREAT CareShield provides coverage for life as long as your premium obligations are being fulfilled.

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Enrollment

5. Do I need to be covered under the CareShield Life scheme in order to purchase GREAT CareShield?
In order to be eligible to purchase GREAT CareShield, you will need to be insured under one of the following schemes:

  • CareShield Life; or
  • ElderShield 400/ElderShield 300.

 

6. Do I need to go for a medical examination to be covered under GREAT CareShield?
You do not need to go for a medical examination if your selected Monthly Benefit is S$3,000 and below. For Monthly Benefit between S$3,100 and S$5,000, you will be required to undergo a medical examination#.


# If you hold other Great Eastern long-term care products such as LifeSecure and ElderShield Comprehensive and the aggregated Monthly Benefit for GREAT CareShield and LifeSecure and/or ElderShield Comprehensive exceeds S$3,000, you will be required to undergo medical examination.

 

7. I have previously opted out of ElderShield 400/ElderShield 300. Can I purchase GREAT CareShield as a standalone plan?
GREAT CareShield may only be purchased if you have an existing CareShield Life or ElderShield 400 / ElderShield 300.


To find out how you can get covered under CareShield Life scheme, please visit www.careshieldlife.gov.sg/careshield-life/about-careshield-life.html.

 

8. I have an existing ElderShield supplement. Can I still purchase GREAT CareShield?
Yes, you can purchase GREAT CareShield to top-up your existing ElderShield supplement coverage.

If you are using MediSave to pay for the premiums of GREAT CareShield, you need to be aware that the Additional Withdrawal Limit of S$600 per person per year is shared across all ElderShield and CareShield Life supplementary plans.

 

9. How long do I have to pay premiums for?
The premiums for GREAT CareShield are payable on an annual basis. Depending on your entry age (at last birthday), the selectable premium terms are as follows:

 

If you are 30 to 55 (age last birthday) when you purchase GREAT CareShield -

Up to and including the Policy Anniversary when you are 65 or 80 (age last birthday)

If you are 56 to 64 (age last birthday) when you purchase GREAT CareShield -

Up to and including the Policy Anniversary when you are 80 (age last birthday) or 10 Years

 

10. How can I pay for GREAT CareShield?
The premiums for GREAT CareShield may be made payable either through MediSave and/or credit card, debit card, GIRO#, cash# or cheque/banker's order#.

For usage of MediSave, there is an Additional Withdrawal Limit (AWL) of S$600 per person per year. The AWL is shared across any ElderShield and CareShield Life supplementary plans.

# Not available on the online sales portal. Please approach your Financial Representative for this payment option.

 

11. If I do not have sufficient funds in my MediSave, can I use the MediSave of one of my family members?
Yes, you may use the MediSave of any of your following family members to pay for your GREAT CareShield premiums#:

  • Spouse
  • Parents
  • Siblings;
  • Children; or
  • Grandchildren.

The approval of the usage of MediSave other than yours will be subject to CPF’s approval.

# You can only use your own MediSave if you purchase GREAT CareShield via the online sales portal. If you wish to use the MediSave of your spouse, parents, children, or grandchildren, please approach your Financial Representative. Life Assured must be a Singapore Citizen or Permanent Resident.

Please note the following on Additional Premium Support (APS):

  • Anyone who pays for, or is insured under GREAT CareShield is not eligible for Additional Premium Support (APS) from the Government*.
  • If you are currently receiving APS to pay for your MediShield Life and/or CareShield Life premiums, and you choose to be insured under this GREAT CareShield, you will stop receiving APS. This applies even if you are not the person paying for this GREAT CareShield.
  • In addition, if you choose to be insured under this GREAT CareShield, the person paying for this GREAT CareShield will stop receiving APS, if he or she is currently receiving APS.

*APS is for families who need assistance with MediShield Life and/or CareShield Life premiums, even after receiving premium subsidies and making use of MediSave to pay for these premiums.

 

12. My premium is more than the S$600 MediSave Additional Withdrawal Limit (AWL). How can I pay the balance in excess of the AWL?
If your premium is more than S$600 and you have chosen MediSave as one of your premium payment options, you will be prompted and offered other options to pay the balance:

  • Credit card;
  • Debit card;
  • GIRO^;
  • Cash^; or
  • Cheque/banker's order^.


^ Not available on the online sales portal. Please approach your Financial Representative for this payment option.

 

13. I have medical conditions that are not highlighted in the Health Declaration. How do I go about declaring my medical conditions?
To declare your medical conditions, you can either contact your Financial Representative or leave your contact details here.

 

14. Can I change my premium payment term (for e.g. from “Pay till 65 years” to “Pay till 80 years”) after my policy has commenced?
No, you will not be able to change your premium payment term after your policy has commenced.

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Care Plus Programme Member

15. As a Care Plus Programme member, what is the key benefit of signing up for GREAT CareShield?
As a valued Care Plus Programme member, you are eligible to purchase up to S$1,000 Monthly Benefit without having to re-declare your health status# if your application is submitted on or before 31 December 2020.

# You must neither be diagnosed with any Disability (i.e. not able to perform at least 1 of the 6 ADLs) nor receiving any Disability payout at the point of application.

 

16. Do I need to re-declare my health status if I select more than S$1,000 Monthly Benefit?
If you select more than S$1,000 Monthly Benefit, you will be required to re-declare your health status by answering 2 Health Declarations and BMI. For Monthly Benefit between S$3,100 and S$5,000, you will be required to undergo a medical examination#.

# If you hold other Great Eastern long-term care products such as LifeSecure and ElderShield Comprehensive and the aggregated Monthly Benefit for GREAT CareShield and LifeSecure and/or ElderShield Comprehensive exceeds S$3,000, you will be required to undergo medical examination.

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Claims and Exclusions

17. Are there any condition(s) not covered under the plan?
The Company will not pay any benefits for any Disability resulting from:

(a)    The Life Assured’s deliberate acts that endanger his/her life, such as self-injury, suicide or attempted suicide, while sane or insane;

(b)    Alcoholism or drug addiction;

(c)     War (whether declared or not), invasion, rebellion, revolution, civil war or any warlike operations; and

(d)    Pre-existing Conditions.

 

18. If I need to make a claim, what should my family member(s) do?
In the event of a claim, please get your family member(s) to visit here to have a guided process.

 

19. GREAT CareShield – Advantage plan offers varying payouts at different severity of disability. If I suffer from a mild disability (i.e. inability to perform 1 Activity of Daily Living) and it progresses to a moderate disability (i.e. inability to perform 2 Activities of Daily Living), does my family member(s) have to arrange for my medical assessment?

Depending on the severity of disability, Great Eastern will review medical information available and advise you or family member(s) to arrange requirements for periodic assessment/review, where applicable. If the disability has worsened from 1 Activity of Daily Living (ADLs) to 2 ADLs, the Monthly Benefit will be payable for as long as the period of disability.

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Policy Terms and Conditions

20. How would I be notified on the renewal of the insurance?
You may cancel the policy by submitting a written notice of cancellation to us. This policy will end on the date of cancellation as advised in your notice of cancellation or date of our receipt of the notice of cancellation, whichever is later (“Effective Date of Cancellation”).


If the Effective Date of Cancellation falls within 60 days after you receive the policy which first informs you of the commencement date (“Free-Look Period”), we will refund you the premiums you have paid, less any medical fees and other expenses, such as payments for medical check-ups and medical reports, incurred by us. If the Effective Date of Cancellation falls after the Free-Look Period, you will lose all of your premiums paid.

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