With the current COVID-19 situation, we would like to reassure our customers on the coverage and benefits of their Great Eastern policies.
|Product Group||Benefit Type||Our Plans||Coverage for COVID-19|
|Life Insurance||Death Benefit||
All life, endowment and investment-linked plans with death coverage
|i. Death due to COVID-19 is covered|
|Life Insurance||Critical Illness Benefit||
All life insurance plans with critical Illness coverage.
|i. COVID-19 is not one of the critical illnesses under our list of critical illness conditions.
ii. However, any consequential complications arising after the diagnosis of COVID-19 leading to a critical illness, such as End Stage Lung Disease, the critical illness benefit covered under these plans will apply.
|Accident and Health Insurance||Hospitalisation Benefit||
i. Hospitalisation expenses in Singapore due to COVID-19 is covered.
You may refer here under clause 22 for more information.
‡The Ministry of Health may consider exceptions if there are compelling reasons for undertaking travel despite travel advisory.
|Accident and Health Insurance||Hospitalisation Cash Benefit||i. Daily hospital cash benefit is payable depending on plan type or ward type that the Life Assured is insured under.|
|Accident and Health Insurance||Personal Accident Transport Allowance Benefit||i. Transport allowance of $20 per bill.
|General Insurance||Hositalisation Benefit||i. Hospitalisation expenses due to COVID-19 is covered for Prestige Global Health and for benefits under HospitalWise, hospital admission needs to be more than 24 hours.|
|General Insurance||International Outpatient Benefit||• Prestige Global Health||International Outpatient benefit due to COVID-19 is covered upon additional module within Prestige Global Health.|
|General Insurance||Travel Benefit||• Explorer
• Travel E@sy
• TravelSmart Premier
Travel Benefits will cover the following destinations (including COVID-19) for policies purchased before:
• 24 January 2020, 9.30am for Hubei Province
• 28 January 2020, 11.59pm for Mainland China
• 25 February 2020, 11.59pm for South Korea
• 3 March 2020, 11.59pm for Rest of the World
(subject to policy terms and conditions)
Any travel insurance policies purchased after the above dates and time and destination will not be covered for COVID-19 related claims.
As the situation develops, there may be further changes to our policy coverage.
|Group Insurance||Hospitalisation and Surgical Benefit||• Group Hospitalisation and Surgical (GHS)||i. Hospitalisation and surgical expenses due to COVID-19 is covered when an insured person is admitted to a hospital for treatment.
ii. Coverage under the GHS plan will be affected should COVID-19 be declared by the World Health Organization as an epidemic. Any exception will be handled on a case-by-case basis.
All benefits due to the Policyholder, on the diagnosis of COVID-19 on the Life Assured or Life Insured will be subjected to the Policy(ies) conditions with its limitations and exclusions.