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Your coverage upon diagnosis of COVID-19

With the current COVID-19 situation, we would like to reassure our customers on the coverage and benefits of their Great Eastern policies.

Product Group Benefit Type Our Plans Coverage for COVID-19
Life Insurance Death Benefit

All life, endowment and investment-linked plans with death coverage

 

i. Death due to COVID-19 is covered
Life Insurance Critical Illness Benefit

All life insurance plans with critical Illness coverage.

 

i. COVID-19 is not one of the critical illnesses under our list of critical illness conditions.

ii. However, any consequential complications arising after the diagnosis of COVID-19 leading to a critical illness, such as End Stage Lung Disease, the critical illness benefit covered under these plans will apply.
 
Accident and Health Insurance Hospitalisation Benefit

GREAT SupremeHealth
• GREAT TotalHealth/ GREAT TotalHealth Plus
GREAT TotalCare / GREAT TotalCare Plus
• Premier Health Plan
• Hospital & Surgical Protector

i. Hospitalisation expenses in Singapore due to COVID-19 is covered.
ii. Hospitalisation expenses overseas (including emergency medical treatment) due to COVID-19 is covered*, with expenses incurred limited to the reasonable and customary charges.

† In line with the Ministry of Health’s announcement made on 24 March 2020, all customers who leave Singapore from 27 March 2020 (Friday) onwards, against prevailing travel advisories, will not be entitled to claim any benefits under the Plans and the Riders if they are admitted for suspected COVID-19 and have onset of such symptoms within 14 days of returning to Singapore.

 

You may refer here under clause 22 for more information.

 

The Ministry of Health may consider exceptions if there are compelling reasons for undertaking travel despite travel advisory.

Accident and Health Insurance Hospitalisation Cash Benefit

• GREAT TotalHealth / GREAT TotalHealth Plus
Supreme MediCash
GREAT Junior Protector
GREAT Golden Protector
 

i. Daily hospital cash benefit is payable depending on plan type or ward type that the Life Assured is insured under.
Accident and Health Insurance Personal Accident Transport Allowance Benefit

• GREAT Junior Protector
• GREAT Golden Protector

i. Transport allowance of $20 per bill.
General Insurance Hositalisation Benefit

HospitalWise
Prestige Global Health

i. Hospitalisation expenses due to COVID-19 is covered for Prestige Global Health and for benefits under HospitalWise, hospital admission needs to be more than 24 hours.
General Insurance International Outpatient Benefit • Prestige Global Health International Outpatient benefit due to COVID-19 is covered upon additional module within Prestige Global Health.
General Insurance Travel Benefit Explorer
• Travel E@sy
TravelSmart Premier
 
Travel Benefits will cover the following destinations (including COVID-19) for policies purchased before:

• 24 January 2020, 9.30am for Hubei Province
• 28 January 2020, 11.59pm for Mainland China
• 25 February 2020, 11.59pm for South Korea
• 3 March 2020, 11.59pm for Rest of the World
(subject to policy terms and conditions)

Any travel insurance policies purchased after the above dates and time and destination will not be covered for COVID-19 related claims.
 
As the situation develops, there may be further changes to our policy coverage.

Group Insurance Hospitalisation and Surgical Benefit • Group Hospitalisation and Surgical (GHS) i. Hospitalisation and surgical expenses due to COVID-19 is covered when an insured person is admitted to a hospital for treatment.

ii. Coverage under the GHS plan will be affected should COVID-19 be declared by the World Health Organization as an epidemic. Any exception will be handled on a case-by-case basis.
 

Disclaimer:

All benefits due to the Policyholder, on the diagnosis of COVID-19 on the Life Assured or Life Insured will be subjected to the Policy(ies) conditions with its limitations and exclusions.

 

 

For clarification or assistance
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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd