How to make a claim?

Complete the Personal Accident claim form and submit it with all the required documents directly to Great Eastern via email to nonmotorclaims-sg@greateasterngeneral.com

Documents to be submitted for claim processing includes:

For Death

• A copy of the Death Certificate
• Autopsy Report, Coroner’s findings, etc.
• Police Report, if any
• Letter of Administration/Probate/Will (only for any claim exceeding $150,000)
• Proof of relationship between the deceased and claimant

For Permanent Disablement and Temporary Disablement claim

• Medical report from attending doctor
• Copy of Medical Certificates

For Medical Expenses Claim:

• Original Medical Bills and Receipts
• Inpatient discharge summary in the case of hospitalisation
• Medical report from attending doctor

The above serve as a list of basic documents. In the event if a more thorough investigation is required for your claim in particular, we may request for additional documents.