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UPGREAT

Terms of Use
Last Revision Date : 13 April 2018

Important

Please read the terms below carefully.

The Terms of Use stated herein (collectively, the “Terms of Use” or this “Agreement”) constitute an agreement between you and The Great Eastern Life Assurance Company Limited (“Great Eastern” or “we” or “us” or “our”). By accessing and/or using this platform (as defined below), you hereby expressly acknowledge and agree to be bound by the Terms of Use, including any future amendments, additions, replacements and modifications hereto as may from time to time be made by Great Eastern. If you do not agree to any of these Terms of Use, please do not access or continue using this platform.

In addition to these Terms of Use, you may be required to agree to other terms and conditions in respect of particular Contents or Services we may make available on or via this Platform from time to time. In the event and to the extent only of any conflict or inconsistency between the terms and conditions of any particular Content or Service and these Terms of Use, the terms and conditions for such Content and/or Service will prevail over these Terms of Use.

Great Eastern may amend these Terms of Use from time to time, without giving any notice to you and without giving any reason for doing so by posting an updated version of the Terms of Use on this Platform. It is your responsibility to check them periodically for any changes. If you do not agree to the updated Terms of Use, you must immediately cease using this Platform.

If you are under 18 years of age, you may only use this Platform with the consent of and under the supervision of your parent or legal guardian who shall be responsible for your use of this Platform. 

1. Introduction to Our Platform

UpGreat Platform is provided by Great Eastern. This  is a mobile platform aim to drive customer engagement. This Platform also provides an easy access to redeem vouchers, rewards and privileges. This Platform is accessible to both Great Eastern customers and non-Great Eastern customers. To use most aspects of this Platform, you must register an account with this by providing a valid email address and a password.

2. Using Our Platform

The information and materials contained in this Platform are provided on an "as is" and "as-available" basis without representation and/or warranty of any kind, either express or implied. In particular, no warranty or responsibility is assumed by Great Eastern and our related or holding companies regarding non-infringement, security, accuracy, completeness, adequacy, reasonableness, fitness for a purpose, or freedom from computer viruses in connection with the information and materials provided. Great Eastern and its related corporations do not accept any liability for any loss, damage, cost or other expense, whether wholly or partially, directly or indirectly, arising from any error, inaccuracy, or omission in relation to this Platform to the extent that such liability is not excluded by law. 

3. Consent

3.1  By accessing and/or using this Platform, you agree and consent to Great Eastern and its related corporations (collectively, the “Companies”), as well as the Companies’ authorised service providers and relevant third parties, collecting, using and/or disclosing your personal data for purposes reasonably required by the Companies to administer and/or manage your Account in this Platform (such as awarding you with the Points which you have earned for participating in the challenges) and such other purposes as described in Great Eastern’s Privacy Statement (collectively, the “Purposes”) which is accessible from Great Eastern Singapore’s website, which you confirm you have read and understood.

3.2  Marketing Consent

In addition, by accessing and/or using this Platform, you consent to the Companies as well as their respective representatives and agents collecting, using and disclosing your personal data in their records for the purposes of providing you updates and rewards about their products and services via:

  • phone; and
  • mail, email and other means of communication.

4. Links to Third Party Websites

This Platform may contain links to other third party websites owned and/or operated by third part(ies) who are not related or affiliated to Great Eastern (“Third Party Websites”). The Third Party Websites are not under the control and/or supervision of Great Eastern. By providing hyperlinks or connection to third parties' services/products/contents via this Platform, Great Eastern is not responsible for the contents, and shall not be deemed to endorse, invite, recommend, approve, guarantee, or introduce any third parties or their services/products/contents, or have any form of cooperation with such third parties and websites. Great Eastern is not a party to any contractual arrangements entered into between you and the third party provider of services/products/contents unless otherwise expressly specified or agreed to by Great Eastern. Great Eastern shall have no obligations or liabilities whatsoever in relation to the offer(s), goods and/or service(s) (including, without limitation, their quality and supply) provided by third part(ies). 

5. Performance of this Platform

5.1  Great Eastern makes no guarantee as to the reliability or other performance of this Platform. The performance of this Platform depends on various factors, including the functions, capacity and configuration of your mobile phones or access device, the speed of your internet connection, and the number of users assessing the systems which support this Platform.

5.2  Great Eastern will use reasonable endeavours to generally make this Platform available during its normal business hours. However, the availability of this Platform depends on various third party service providers, and accordingly, Great Eastern do not represent, warrant or guarantee that:

  1. your use of this Platform will be continuous, uninterrupted, secure or error-free; Any network connection difficulties occur;
  2. there will be no occurrence of network connection difficulties.

5.3  You acknowledge that this Platform may not be available for use from time to time, and that you may be disconnected from your use of this Platform at any time for any reason, including if:

  1. any network connection difficulties occur;
  2. the systems providing those services are unavailable for any reason (including system maintenance);
  3. you have breached any of these Terms of Use; or
  4. Great Eastern decides, in its sole discretion to suspend, block or terminate your access to this Platform for any reason.

5.4  The information available through this Platform is subject to updates from time to time. While Great Eastern aims to ensure that it is up-to-date, there may be delays, errors or omissions that could affect its currency or accuracy due to the nature of the Internet. Accordingly, Great Eastern does not represent or warrant that this Platform will be available at all times and that access will not be interrupted, that any defects will be corrected, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your mobile phones or access device. Great Eastern is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send or receive. You have the sole responsibility for adequate protection of mobile phones/access device and backup of data by taking sensible and prudent actions.

6. Registration and Account Security

6.1  When using this Platform, we expect you to help us maintain the security of your Account. You acknowledge and agree:

  1. you will not invent a false persona, but will use your real identity at all times on this Platform. 
  2. you will not impersonate another person or entity, or otherwise misrepresent your affiliation with another person or entity. 
  3. to the fullest extent permitted under Singapore law, you shall keep all information obtained through this Platform secure and confidential. 
  4. you are solely responsible for maintaining the confidentiality of the information you hold for your Account, including your password, and for any activity that occurs under or through your Account as a result of your failure to keep this information private, secure and confidential. Great Eastern is not liable for any loss, damage, cost or other expense incurred by you due to any third party using your account or password as a result of your failure to keep your account information private, secure, and confidential. 
  5. if you invent a false persona or misrepresent your real identity we reserve the right to disable, delete, or suspend your account. 
  6. if we disable, delete, or suspend your account, you agree you will not create another account without our permission. 

6.2  Great Eastern reserves the right, at its sole discretion, to do any of the following, at any time, without notice:

  1. amend, modify, add, delete, or revise in any way any information of this Platform and/or these Terms of Use; 
  2. determine, impose, and vary from time to time the scope and/or any restrictions on the use of this Platform to be made available;
  3. suspend or terminate operation of or access to this Platform, or any portion of this Platform, for any reason;
  4. expand, add, modify, reduce, remove, or change functionalities in this Platform, or any portion of this Platform;
  5. interrupt the operation of this Platform, or any portion of this Platform, as necessary to perform maintenance, error correction, or other changes; and
  6. purge your data from our Platform at any time without notice, and you agree that we will not be liable for any loss alleged to result from purging, deletion, or failure to store your data. 

6.3  Please note that by posting any information or content onto this Platform or through instant messaging, you acknowledge that you are allowing Great Eastern and its related corporations to access and use that information, and to associate it with you. Please also take note that you should not post any information (be it texts, graphics, drawings, images, photographs, audio or video materials) that:

  1. could disable, overburden, or impair the proper working of this Platform, including uploading viruses or other malicious code; 
  2. may be unlawful, fraudulent, violent, abusive, obscene, profane, hateful, offensive, racist, discriminatory or otherwise objectionable or unreasonable; 
  3. threaten, defame, bully, intimidate, or harass any person or organization or Great Eastern generally;
  4. are solicitations, advertisements, endorsements or misrepresentation of any kind, or unauthorized commercial communications (such as spam); 
  5. infringe upon any entities' privacy and rights including intellectual property right or proprietary right of any person or organization; 
  6. are off-topic; and
  7. contain anything else Great Eastern deems to be inappropriate.

You acknowledge and agree that Great Eastern shall have the right to modify, remove, or delete any posted data that in Great Eastern's sole opinion may be in breach of this clause.

6.4  Great Eastern requires you to take the necessary precautionary measures to ensure that no unauthorised access is given to your Account. Therefore, you must not allow anyone other than yourself access to this Platform. You must notify us immediately by email to wecare-sg@greateasternlife.com if you suspect that your Account had been accessed by an unauthorised person.

7. Rewards, Challenges & Points 

7.1  When using this Platform, we expect the data you enter in this Platform to be accurate and true to the best of your ability. You acknowledge and agree that:

  1. You will not knowingly falsify any data. 
  2. You agree that if you have falsified any data we reserve the right to:

    1. modify, amend, update, or delete the falsified records;
    2. cancel any points earned through such means; and
    3. suspend, disable, or delete your Account in the case of repeated or egregious activity.

8. Limit of Liability

8.1  By accessing or using this Platform, you expressly agree that such access or use is at your own risk. Great Eastern assumes no responsibility and shall not be held liable for any loss, damage, cost or other expenses which you may incur as a result of any information or materials provided on this Platform and/or your access to, or the use of, this Platform. 

8.2  You acknowledge that you are fully aware and expressly agree that the use of this Platform is subject to having all your relevant activities hereof monitored and recorded by Great Eastern. These activities include coaching conversations, data synced or logged with this Platform and location (where permission is given you). Emails and other communication sent to Great Eastern and/or this Platform over the Internet cannot be guaranteed to be completely secure. Access to and use of your email address is at your own risk and subject to any terms and conditions applicable to such access/use. Great Eastern is not responsible for any damages incurred by you if you send an email/message to Great Eastern or if Great Eastern sends an email/message to you at your request, over the Internet. 

9. Indemnity

You agree to indemnify and must keep indemnified Great Eastern, its related companies and any holding companies from and against any and all damages, losses, liabilities, costs and expenses (including full legal costs on a solicitor-client basis) arising from or in connection with: (i) your access to or use of this Platform; (ii) any other party’s access to or use of this Platform using your account and/or password; or (iii) your breach of any of these Terms of Use; (iv) any other party’s breach of any of these Terms of Use where such party was able to access or use this Platform using your Account and/or password.

10. Intellectual Property

All copyright and other intellectual property rights in this Platform are proprietary to Great Eastern and its licensors. You shall not (and shall not attempt to):

  1. use, copy, reproduce, altered, adapt, broadcast, modify, stored in a retrieval system, create derivative works or use in any other way for public or commercial purposes any part of this Platform;
  2. modify, reproduce, distribute, translate, transmit or tamper with any part of this Platform;
  3. create derivate works of or from any part of this Platform;
  4. permit or assist any person to engage in any act described in paragraphs 10(a) to 10(c) above.

11. Ownership of Information

Any information (including data, questions, comments or suggestions but exclude personal data) that you transmit to us via this Platform will be treated as non-confidential and non-proprietary and will become our property. Such information may be used by us for any purpose, including, but not limited to reproduction, disclosure, transmission, publication, broadcast and posting. Great eastern may use any ideas, concepts, know-how or techniques contained in any communication you send to us via this Platform for any purpose whatsoever, including developing and marketing products using such information. You therefore waive all applicable rights you may have in any information (other than personal data) you transmit to us via this Platform for the purposes of this section of the Terms of Use.

12. Personal Data Protection 

Any personal information submitted to Great Eastern via this Platform will be subject to Great Eastern Privacy Statement (Singapore).

13. Third party rights

A person who has not agreed to be bound by the Terms of Use shall have no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any of the terms herein.

14. Inconsistency in wordings

In the event of any inconsistency and/or omission between the English language and other language versions of these Terms of Use, the English language version shall prevail. 

15. No Waiver

The failure of Great Eastern to enforce any right or provision in the Terms of Use shall not constitute a waiver of such right or provision.

16. Severability

If any provision of the Terms of Use is held to be invalid or unenforceable, such provision shall be ineffective to the extent of such unenforceability or invalidity, without affecting the remaining provisions hereof.

17. Governing Law and Jurisdiction

The above Term of Use shall be governed and construed in all respects in accordance with the laws of Singapore. You and Great Eastern agree to submit to the exclusive jurisdiction of the Singapore courts.

18. Contact Information

18.1  You may contact us at:

Address:

Customer Service
1 Pickering St
#01-01
Great Eastern Centre
Singapore 048659

Email: wecare-sg@greateasternlife.com

18.2  Any notice that we intend to give to you may be carried out by posting the relevant notice on this platform and/or by sending any such notice to any contact information you may have provided to us. You are deemed to have received notice of the same upon us posting the relevant notice on this platform and/or by sending any such notice to any contact information you may have provided us with.

19. About us 

We are known as The Great Eastern Life Assurance Company Limited. Our email address is as shown in this Platform. Our country of domicile is Singapore. You can contact our customer service at the aforementioned email address.

20. Definitions

Unless the context otherwise requires, the following words shall have the following meanings:

“Account” means your account registered with this Platform.

“Content” or “Contents” means any data and/or information that is available, accessible or stored in this Platform in an electronic form, including, without limitation, any information, advertisements, documents, text, files, images, sounds, moving images and videos.

“Points” means reward points that Great Eastern may at its sole and absolute discretion permit you to earn when you participate in any challenges organised by Great Eastern and published in this Platform, or for other initiatives or under any other program devised and/or managed by Great Eastern from time to time.

“Services” means any of the Internet-based, mobile based, interactive information services, software, content, or interactive tools that may be provided by Great Eastern.

21. Withdrawal of Marketing Consent

If you wish to withdraw your consent for receiving updates and rewards from Great Eastern about its products and services, please complete the withdrawal of marketing consent form available at https://www.greateasternlife.com/sg/en/withdrawal-form.html.


GETGREAT

Terms of Use
Last Revision Date: 24 May 2018 

Important

Please read the terms below carefully.

The Terms of Use stated herein (collectively, the “Terms of Use” or this “Agreement”) constitute an agreement between you and The Great Eastern Life Assurance Company Limited (“Great Eastern” or “we” or “us” or “our”). By accessing and/or using this Platform (as defined below), you hereby expressly acknowledge and agree to be bound by the Terms of Use, including any future amendments, additions, replacements and modifications hereto as may from time to time be made by Great Eastern. If you do not agree to any of these Terms of Use, please do not access or continue using this Platform.

In addition to these Terms of Use, you may be required to agree to other terms and conditions in respect of particular Contents or Services we may make available on or via this Platform from time to time. In the event and to the extent only of any conflict or inconsistency between the terms and conditions of any particular Content or Service and these Terms of Use, the terms and conditions for such Content and/or Service will prevail over these Terms of Use.

Great Eastern may amend these Terms of Use from time to time, without giving any notice to you and without giving any reason for doing so by posting an updated version of the Terms of Use on this Platform. It is your responsibility to check them periodically for any changes. If you do not agree to the updated Terms of Use, you must immediately cease using this Platform.

If you are under 18 years of age, you may only use this Platform with the consent of and under the supervision of your parent or legal guardian who shall be responsible for your use of this Platform.

1. Introduction to Our Platform

GETGREAT by Great Eastern ("Platform”) is provided by Boundlss Pty Ltd (“Boundlss”) for Great Eastern. This Platform is a mobile application which provides dedicated personal wellness coaching using instant messaging and rewards to encourage you to live a healthy lifestyle. This Platform is accessible to both Great Eastern customers and non-Great Eastern customers and is not linked to any Great Eastern products. To use most aspects of this Platform, you must register an account with this Platform by providing an email and a password.

2. Using Our Platform

2.1  Information and materials provided on this Platform is general in nature. Neither Great Eastern nor Boundlss provides professional financial, medical, diagnosis or treatment advice. The information you may receive through this Platform is not a substitute for the advice of a medical professional, and should not be relied upon when making medical decisions, or to diagnose or treat a medical or health condition. If you require medical advice or services, you should consult a medical professional.

2.2  While Great Eastern has taken reasonable care in providing such information and materials, they are not specific to your investment and/or health training objectives, financial and/or medical situation, or particular needs. No person should rely on the contents of any of the information, recommendations, products, or services through this Platform without first obtaining advice from a qualified health professional. No person should act on any information, recommendations, products or services provided before they have formed their own opinion through investigation and research as to the suitability of the information, products, or services for their circumstances. 

2.3  The information and materials contained in this Platform are provided on an "as is" and "as-available" basis without representation and/or warranty of any kind, either express or implied. In particular, no warranty or responsibility is assumed by Great Eastern and our related or holding companies regarding non-infringement, security, accuracy, completeness, adequacy, reasonableness, fitness for a purpose, or freedom from computer viruses in connection with the information and materials provided. Great Eastern and its related corporations do not accept any liability for any loss, damage, cost or other expense, whether wholly or partially, directly or indirectly, arising from any error, inaccuracy, or omission in relation to this platform to the extent that such liability is not excluded by law. 

3.  Consent

3.1  By accessing and/or using this Platform, you agree and consent to Great Eastern and its related corporations (collectively, the “Companies”), as well as the Companies’ authorised service providers and relevant third parties, collecting, using and/or disclosing your personal data for purposes reasonably required by the Companies to administer and/or manage your Account in this Platform (such as awarding you with the Points which you have earned for participating in the challenges) and such other purposes as described in Great Eastern’s Privacy Statement (collectively, the “Purposes”) which is accessible from Great Eastern Singapore’s website, which you confirm you have read and understood.

3.2  Marketing Consent

In addition, by accessing and/or using this Platform, you consent to the Companies as well as their respective representatives and agents collecting, using and disclosing your personal data in their records for the purposes of providing you updates and rewards about their products and services via:

  • phone; and
  • mail, email and other means of communication.

4. Links to Third Party Websites

This Platform may contain links to other third party websites owned and/or operated by third part(ies) who are not related or affiliated to Great Eastern (“Third Party Websites”). The Third Party Websites are not under the control and/or supervision of Great Eastern. By providing hyperlinks or connection to third parties' services/products/contents via this Platform, Great Eastern is not responsible for the contents, and shall not be deemed to endorse, invite, recommend, approve, guarantee, or introduce any third parties or their services/products/contents, or have any form of cooperation with such third parties and websites. Great Eastern is not a party to any contractual arrangements entered into between you and the third party provider of services/products/contents unless otherwise expressly specified or agreed to by Great Eastern. Great Eastern shall have no obligations or liabilities whatsoever in relation to the offer(s), goods and/or service(s) (including, without limitation, their quality and supply) provided by third part(ies). 

5. Performance of this Platform

5.1  Great Eastern makes no guarantee as to the reliability or other performance of this Platform. The performance of this Platform depends on various factors, including the functions, capacity and configuration of your mobile phones or access device, the speed of your internet connection, and the number of users assessing the systems which support this Platform.

5.2  Great Eastern will use reasonable endeavours to generally make this Platform available during its normal business hours. However, the availability of this Platform depends on various third party service providers, and accordingly, Great Eastern do not represent, warrant or guarantee that:

  1. your use of this Platform will be continuous, uninterrupted, secure or error-free; Any network connection difficulties occur;
  2. there will be no occurrence of network connection difficulties.

5.3  You acknowledge that this Platform may not be available for use from time to time, and that you may be disconnected from your use of this Platform at any time for any reason, including if:

  1. any network connection difficulties occur;
  2. the systems providing those services are unavailable for any reason (including system maintenance);
  3. you have breached any of these Terms of Use; or
  4. Great Eastern decides, in its sole discretion to suspend, block or terminate your access to this Platform for any reason.

5.4  The information available through this Platform is subject to updates from time to time. While Great Eastern aims to ensure that it is up-to-date, there may be delays, errors or omissions that could affect its currency or accuracy due to the nature of the Internet. Accordingly, Great Eastern does not represent or warrant that this Platform will be available at all times and that access will not be interrupted, that any defects will be corrected, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your mobile phones or access device. Great Eastern is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send or receive. You have the sole responsibility for adequate protection of mobile phones/access device and backup of data by taking sensible and prudent actions.

6. Registration, Termination and Account Security

6.1  When using this Platform, we expect you to help us maintain the security of your Account. You acknowledge and agree:

  1.  you will not invent a false persona, but will use your real identity at all times on this Platform. 
  2. you will not impersonate another person or entity, or otherwise misrepresent your affiliation with another person or entity. 
  3. to the fullest extent permitted under Singapore law, you shall keep all information obtained through this Platform secure and confidential. 
  4. you are solely responsible for maintaining the confidentiality of the information you hold for your Account, including your password, and for any activity that occurs under or through your Account as a result of your failure to keep this information private, secure and confidential. Great Eastern is not liable for any loss, damage, cost or other expense incurred by you due to any third party using your account or password as a result of your failure to keep your account information private, secure, and confidential. 
  5. if you invent a false persona or misrepresent your real identity we reserve the right to disable, delete, or suspend your account. 
  6. if we disable, delete, or suspend your account, you agree you will not create another account without our permission. 

6.2  Great Eastern reserves the right, at its sole discretion, to do any of the following, at any time, without notice:

  1. amend, modify, add, delete, or revise in any way any information of this Platform and/or these Terms of Use; 
  2. determine, impose, and vary from time to time the scope and/or any restrictions on the use of this Platform to be made available;
  3. suspend or terminate operation of or access to this Platform, or any portion of this Platform, for any reason;
  4. expand, add, modify, reduce, remove, or change functionalities in this Platform, or any portion of this Platform;
  5. interrupt the operation of this Platform, or any portion of this Platform, as necessary to perform maintenance, error correction, or other changes; and
  6. purge your data from our Platform at any time without notice, and you agree that we will not be liable for any loss alleged to result from purging, deletion, or failure to store your data. 

6.3  Please note that by posting any information or content onto this Platform or through instant messaging, you acknowledge that you are allowing Great Eastern and its related corporations to access and use that information, and to associate it with you. Please also take note that you should not post any information (be it texts, graphics, drawings, images, photographs, audio or video materials) that:

  1. could disable, overburden, or impair the proper working of this Platform, including uploading viruses or other malicious code; 
  2. may be unlawful, fraudulent, violent, abusive, obscene, profane, hateful, offensive, racist, discriminatory or otherwise objectionable or unreasonable; 
  3. threaten, defame, bully, intimidate, or harass any person or organization or Great Eastern generally;
  4. are solicitations, advertisements, endorsements or misrepresentation of any kind, or unauthorized commercial communications (such as spam); 
  5. infringe upon any entities' privacy and rights including intellectual property right or proprietary right of any person or organization; 
  6. are off-topic; and
  7. contain anything else Great Eastern deems to be inappropriate.

You acknowledge and agree that Great Eastern shall have the right to modify, remove, or delete any posted data that in Great Eastern's sole opinion may be in breach of this clause.

6.4  Great Eastern requires you to take the necessary precautionary measures to ensure that no unauthorised access is given to your Account. Therefore, you must not allow anyone other than yourself access to this Platform. You must notify Boundlss immediately by sending an email to support@boundlss.com if you sustypect that your Account had been accessed by an unauthorised person.

6.5  Great Eastern reserves the right to suspend or terminate your Account. This may include, but is not limited to, the occurrence of one or more of the following:

  1. you abuse the Platform in any manner whatsoever; or
  2. you commit any fraud.


7. Rewards, Challenges & Points 

7.1  When using this Platform, we expect the health, fitness, nutritional, and biometric data you enter in this Platform to be accurate and true to the best of your ability. You acknowledge and agree that:

  1. You will not knowingly falsify any data such as health metrics, fitness activities, nutritional data, sleep data, location data, or biometric data such as steps, weight, BMI, calories burned, or location. 
  2. You agree that if you have falsified any data we reserve the right to:

    1. modify, amend, update, or delete the falsified records;
    2. cancel any points earned through such means; and
    3. suspend, disable, or delete your Account in the case of repeated or egregious activity.

8. Limit of Liability

8.1  By accessing or using this Platform, you expressly agree that such access or use is at your own risk. Great Eastern assumes no responsibility and shall not be held liable for any loss, damage, cost or other expenses which you may incur as a result of any information or materials provided on this Platform and/or your access to, or the use of, this Plarform. 

8.2  You acknowledge that you are fully aware and expressly agree that the use of this Platform is subject to having all your relevant activities hereof monitored and recorded by Great Eastern. These activities include coaching conversations, data synced or logged with this Platform and location (where permission is given you). Emails and other communication sent to Great Eastern and/or thisPlatform over the Internet cannot be guaranteed to be completely secure. Access to and use of your email address is at your own risk and subject to any terms and conditions applicable to such access/use. Great Eastern is not responsible for any damages incurred by you if you send an email/message to Great Eastern or if Great Eastern sends an email/message to you at your request, over the Internet. 

9. Indemnity

You agree to indemnify and must keep indemnified Great Eastern and Boundlss, its related companies and any holding companies from and against any and all damages, losses, liabilities, costs and expenses (including full legal costs on a solicitor-client basis) arising from or in connection with: (i) your access to or use of this Platform (ii) any other party’s access to or use of this Platform using your account and/or password; or (iii) your breach of any of these Terms of Use; (iv) any other party’s breach of any of these Terms of Use where such party was able to access or use this Platform using your Account and/or password.

10.  Intellectual Property

All copyright and other intellectual property rights in this Platform are proprietary to Great Eastern and its licensors. You shall not (and shall not attempt to):

  1. use, copy, reproduce, altered, adapt, broadcast, modify, stored in a retrieval system, create derivative works or use in any other way for public or commercial purposes any part of this Platform;
  2. modify, reproduce, distribute, translate, transmit or tamper with any part of this Platform;
  3. create derivate works of or from any part of this Platform;
  4. permit or assist any person to engage in any act described in paragraphs 10(a) to 10(c) above.

11. Ownership of Information

Any information (including data, questions, comments or suggestions but exclude personal data) that you transmit to us via this Platform will be treated as non-confidential and non-proprietary and will become our property. Such information may be used by us for any purpose, including, but not limited to reproduction, disclosure, transmission, publication, broadcast and posting. Great eastern may use any ideas, concepts, know-how or techniques contained in any communication you send to us via this Platform for any purpose whatsoever, including developing and marketing products using such information. You therefore waive all applicable rights you may have in any information (other than personal data) you transmit to us via this Platform for the purposes of this section of the Terms of Use.

12. Personal Data Protection 

Any personal information submitted to Great Eastern via this Platform will be subject to Great Eastern Privacy Statement (Singapore).

13. Third party rights

A person who has not agreed to be bound by the Terms of Use shall have no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any of the terms herein.

14. Inconsistency in wordings

In the event of any inconsistency and/or omission between the English language and other language versions of these Terms of Use, the English language version shall prevail. 

15. No Waiver

The failure of Great Eastern to enforce any right or provision in the Terms of Use shall not constitute a waiver of such right or provision.

16. Severability

If any provision of the Terms of Use is held to be invalid or unenforceable, such provision shall be ineffective to the extent of such unenforceability or invalidity, without affecting the remaining provisions hereof.

17. Governing Law and Jurisdiction

The above Term of Use shall be governed and construed in all respects in accordance with the laws of Singapore. You and Great Eastern agree to submit to the exclusive jurisdiction of the Singapore courts.

18. Contact Information

18.1  You may contact us at:

Address:

Customer Service
1 Pickering Street
#01-01
Great Eastern Centre
Singapore 048659

Email: wecare-sg@greateasternlife.com

18.2  Any notice that we intend to give to you may be carried out by posting the relevant notice on this Platform and/or by sending any such notice to any contact information you may have provided to us. You are deemed to have received notice of the same upon us posting the relevant notice on this Platform and/or by sending any such notice to any contact information you may have provided us with.

19. About us 

We are known as The Great Eastern Life Assurance Company Limited. Our email address is as shown in this Platform. Our country of domicile is Singapore. You can contact our customer service at the aforementioned email address.

20. Definitions

Unless the context otherwise requires, the following words shall have the following meanings:

“Account” means your account registered with this Platform.

“Content” or “Contents” means any data and/or information that is available, accessible or stored in this Platform in an electronic form, including, without limitation, any information, advertisements, documents, text, files, images, sounds, moving images and videos.

“Points” means reward points that Great Eastern may at its sole and absolute discretion permit you to earn when you participate in any challenges organised by Great Eastern and published in this Platform, or for other initiatives or under any other program devised and/or managed by Great Eastern from time to time.

“Services” means any of the Internet-based, mobile based, interactive information services, software, content, or interactive tools that may be provided by Great Eastern.

21. Withdrawal of Marketing Consent

If you wish to withdraw your consent for receiving updates and rewards from Great Eastern about its products and services, please complete the withdrawal of marketing consent form available at https://www.greateasternlife.com/sg/en/withdrawal-form.html.


GETGREAT Monthly Challenge Terms & Conditions

 

  1. When using the GETGREAT Platform, we expect the health, fitness, nutritional, and biometric data you enter in the Platform to be accurate and true to the best of your ability. You acknowledge and agree that:

    1. You will not knowingly falsify any data such as health metrics, fitness activities, nutritional data, sleep data, location data, or biometric data such as steps, weight, BMI, calories burned, or location.
    2. You agree that if you have falsified any data we reserve the right to:

      1. modify, amend, update, or delete the falsified records;
      2. cancel any points earned through such means; and
      3. suspend, disable, or delete your Account in the case of repeated or egregious activity.
         
  2. You must be 18 years or older at the point of registration. Eligible persons who are below 18 years of age must obtain parental consent before participating in the challenges within GETGREAT.

  3. Points are reset on the 1st of every month. Users who register 7 days before the 1st of the month would only have their points reset on the 1st of the following month.

  4. Upon the redemption of points, users will be notified via email within 1 working day and/or directed to UpGREAT Platform to access the e-voucher.

  5. Rewards are on a first-come-first-served, while stocks last basis.

  6. Great Eastern further reserves the right to modify and/or terminate these rewards at any time at its sole discretion without any further notice to participants.

  7. Great Eastern may vary these terms and conditions without notice, or discontinue or withdraw the Challenge at any time without any notice or liability to any party.

  8. Participants agree to abide by all the terms and conditions governing the use of the GetGREAT Platform , which are expressly incorporated herein and can be found at https://www.greateasternlife.com/sg/en/terms-and-conditions.html

  9. Participants with medical conditions or specific healthcare needs should consult with their doctor before engaging in any physical activities.

  10. Great Eastern shall not be responsible, under any theory of liability or indemnity, for any injuries sustained/casualty that arise directly and/or indirectly from the participation in the GetGREAT Monthly challenge or its associated activities or events held by Great Eastern.

  11. Great Eastern shall not be liable for or in respect of any expenses, losses, costs damages, liabilities or other consequences of whatsoever nature (collectively “Losses”) suffered or incurred directly or indirectly by participants of the GetGREAT Monthly challenge howsoever caused or arising and without limiting the generality of the foregoing, whether by reason of or on account of any act or omission whether negligent or otherwise on the part of Great Eastern or its servants or agents, even if Great Eastern or its agents or employees are advised of the possibility of such Losses.

  12. Great Eastern reserves the right to disqualify and withdraw rewards from any person who is non-compliant to the terms and conditions of the GetGREAT Monthly Challenge at its sole discretion.

  13. Great Eastern’s decision on all matters relating to the GetGREAT Monthly Challenge is final and binding on all participants. Great Eastern will not entertain any queries with regard to any challenge results, and will not be obliged to provide the reason(s) for its awarding decision to a participant.
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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd