1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Our Commitment for Flood Claim Support

Flood Claim Submission KV

 

Dear Valued Customers/Intermediaries,

Due to the ongoing heavy rainfall, many areas have been affected by flooding. If you and/or your client hold an eligible policy with us, and have been affected by the incident, please submit your claim by scanning the QR code below. Alternatively, you may file your claim through our corporate website.

Our friendly Claims Team is available to assist you via our Claims hotline number 1300-13-1088 or claimscare-my@greateasterngeneral.com should you require any assistance.

 

 

 

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