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Make a work injury claim

Work injury includes any accidental bodily injury, death or disease arising out of and in the course of employment.

As an employer, you are required under the Work Injury Compensation Act to report work-related accidents to the Ministry of Manpower under the following scenarios:

  • Where the accident results to death of an employee.
  • Where the accident results in any incapacity to employee, resulting in one or more of the following:
    • Being unfit for work and given leave (medical or hospitalisation) or light duty.
    • Admitted in a hospital for at least 24 hours for observation or treatment.
  • Where an employee contracted an occupational disease.

All incident reports are to be submitted within 10 calendar days of the accident or receipt of written diagnosis of an occupational disease.


How to make a work injury claim

1. Download form

You will need to submit the following document for your claim:

2. Include supporting documents

In addition to the form in the previous step, we'll also require you to submit the following supporting documents:

  • Copy of i-Report submitted to MOM.
  • Photocopy of NRIC or work permit (both front and back).
  • Injured employee’s pay history, such as wage payment vouchers, for the past 12 months prior to accident, including the period of medical leave.
  • Medical bills, tax invoices, medical leave certificates, medical reports and hospital records (if any).
  • Copy of inpatient discharge summary or memorandum from the hospital if the injured employee was hospitalised.
  • Any other documents that may speed up the settlement process of the claim such as police report, internal accident investigation report, etc.
  • If injured employee is a sub-contractor’s employee or engaged in a project work, please provide the following:
    • Contract agreement between insured and sub-contractor and/or main contractor.
    • Copy of sub-contractor’s and/or main contractor’s work injury compensation insurance policy.

The list of documents are not exhaustive and we may request for additional information or documents in the course of our claim review.

3. Submission

By email

Submit the completed form and supporting documents to us via email.

Attention to: General Insurance Claims Department
Subject: WICA claim_<Policy no.>_<Name of insured>_<Injured worker's name>_<Date of accident>

By walk-in or post

You can also visit us at our customer service centre, or send all forms and documents and supporting documents to us by post.

Attention to: General Insurance Claims Department
Great Eastern General Insurance Limited
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659