How to apply for a policy loan
- Email and post
- Customer Service Centre
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To meet your short-term financial needs, you can take a loan from the cash value of your policy, provided that the policy comes with cash value.
There are two ways to find out if your policy has a cash value:
The Great Eastern App also provides the available loan amount on each eligible policy.
Your Financial Representative will also be able to advise you regarding the loan amount available on each of your policies.
The cash value of eligible policies will be available about two to three years after you have bought the policy.
Typically, MediShield plans, accident and health plans, as well as term policies do not have any cash value.
It is important to continue paying your premium every month. We recommend that you repay your loan within a year or two to avoid exhausting your policy's cash value and running into Automatic Premium Loan.
The interest for your loan is 6.0% per annum and calculated daily on the outstanding amount. All loan applications are subject to approval.
There are two ways to apply for a policy loan:
How to receive policy loan
You can receive your policy loan through PayNow or direct crediting.
If you have not registered for PayNow, you can do so at a participating bank.
You can apply for a policy loan via your Financial Representative, and they can also help follow up on your specific needs.
Follow these steps to apply for a loan via email or post.
Make an online submission with your completed forms and supporting documents.
Attention to: Customer Service Department
The Great Eastern Life Assurance Company Limited
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659
After obtaining the loan, you will receive an acknowledgement letter in the Great Eastern App on the next working day. If you have chosen to receive hard copy statements, you will receive an acknowledgement letter within a week.
In addition, you will also get an annual statement in the Great Eastern App or via post with the loan details and interest incurred.
Follow these steps to apply for a loan through our customer service officer.
Great Eastern Centre
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659
Operating Hours (Mondays to Fridays)
9.00am to 5.30pm
Closed on Saturdays, Sundays, and public holidays
After obtaining the loan, you will receive an acknowledgement letter in the Great Eastern App on the next working day. If you have chosen to receive hard copy statements, you will receive an acknowledgement letter within a week.
In addition, you will also get an annual statement in the Great Eastern App or via post with the loan details and interest incurred.
Yes. You must continue to pay your premiums to keep the policy in force. When any policy benefits (such as cash benefits or maturity value) are due to you, this will be used to offset your loan, before the balance is made to you.
| Loan amount | Payout timeframe upon approval | Cut-off for submission of request |
| < SGD50,000 | PayNow: Same working day Direct credit to bank account: At least 2 working days |
Application would need to be approved at least 30 minutes before the counter closes |
| ≥ SGD50,000 - < SGD200,000 |
PayNow: Same working day Direct credit to bank account: At least 2 working days |
Application would need to be approved at least 1 hour before the counter closes |
| ≥ SGD200,000 | PayNow and direct credit to bank account: At least 2-3 working days | Application would need to be approved at least 1 hour before the counter closes |
| All USD loans | At least 7 - 10 working days via cheque | Application would need to be approved at least 1 hour before the counter closes |
We may ask you to submit documents along with your loan application. The loan will only be paid out upon acceptance of the supporting documents.
This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.