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Eldershield Claim

If you wish to make a claim, simply follow these steps:

Step 1: Download these documents

  1. Claimant's Statement 
    Complete this form for us to find out more details.

  2. Clinical Abstract Application
    This form provides us with your consent to attain your medical information from the hospital on your behalf.

Step 2: Book an appointment with an appointed Assessor

  • You will need to be assessed by one of our appointed Assessors on your severe disability to attain the Assessor's Statement. Please call to book a clinic appointment or a house call.

  • On the appointment day, bring along your completed documents (as downloaded above), and any available medical reports or discharge summary. Do note that there will be a $100 for a clinic-based assessment or $250 for non-clinic based assessment. 
  • The Assessor's Statement and all your documents will be sent to Great Eastern directly. 

    Once we receive the documents, we will proceed to process the claim. 

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