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Flash Giveaway!

Save the date! Great Eastern Rewards is handing out 5 complimentary Dyson SupersonicTM Hair Dryers on 29th Nov at 10am.

Redeem now on Great Eastern Rewards app
Flash Giveaway!

Terms and Conditions

  • Applicable for Great Eastern customers with redemption through Great Eastern Rewards app only.
  • Limited to 5 x Dyson Supersonic™ hair dryer up for grabs at 10am on 29 Nov 2022, valid while stocks last.
  • Limited to 1 redemption per user per account.
  • Valid for redemption on 29 Nov 2022 only.
  • The Dyson Supersonic™ hair dryer “Reward” is non-exchangeable for cash or for any other items.
  • The receipt of the Reward is subject to the terms and conditions of the merchant providing the Reward.
  • Great Eastern makes no representation as to the quality or performance of the Reward provided by the merchant.
  • Great Eastern shall not be liable for any loss (including, without limitation, indirect or consequential loss), damage, personal injury or death in connection with the Flash Giveaway Campaign “Campaign”, or any Reward, except any liability that cannot be excluded by law (in which case that liability is limited to the minimum allowable by law). If applicable, all warranty claims in regards to the Reward should be directed to the applicable manufacturer. Except to the extent that they may not be excluded by law, no representations, warranties, terms or conditions that are not expressly stated in these terms and conditions apply to this Campaign nor in respect of the Reward and all implied warranties are excluded, including but not limited to, the implied warranties of satisfactory quality, merchantability or fitness for a particular purpose of the Reward.
  • Great Eastern will not be responsible for any injuries, loss, claim or damage suffered or incurred in connection with the Campaign and/or any notices, letters or correspondence lost, stolen or misdirected in the postal system or telecommunication system, and the consequences arising from the non-receipt of such communication.
  • Great Eastern reserves the right to vary the terms and conditions or withdraw the Campaign at any time without prior notice.
  • Great Eastern's decisions in all matters related to the Campaign and Reward shall be final. No correspondence or appeals shall be entertained in relation thereto.
  • In the event of any inconsistency between these terms and conditions and any brochures, marketing or other promotional materials or communications relating to the Campaign, these terms and conditions shall prevail.
  • These terms and conditions shall be governed by and construed in accordance with the laws of Singapore. The Courts of Singapore shall have exclusive jurisdiction over any disputes arising from these terms and conditions, including the validity and enforceability thereof.

FAQ

1.       What is Great Eastern Rewards?

Great Eastern Rewards is a rewards platform that allows all to enjoy greater deals and offers every day.

2.       Who can sign up for Great Eastern Rewards and is it free?

Great Eastern Rewards is free for all to use. If you register in Great Eastern Rewards as a Great Eastern customer, you will be able to enjoy more deals.

3.       How do I sign up for an account on Great Eastern Rewards App?

Download Great Eastern Rewards from the respective app store. Once downloaded, tap on “Sign up”, enter a valid email address and create a password. If you are a Great Eastern customer, please register and follow the steps as indicated within the app.

4.       I have difficulties in downloading Great Eastern Rewards App. What can I do?

Please use the latest software version of your mobile phone. Great Eastern Rewards app is compatible with:

a.       iOS 14 and above

b.       Android OS 11 and above.  

Account Related:

1.       What should I do if my account is locked?

Please tap on “Forget password” and enter the email address used during sign up. Check your mailbox and/or junk box for instructions to reset your password.

2.       What should I do if I have forgotten my password?

Go to the login screen and tap “Forget password”. An email with the verification code will be sent to your registered email address.

3.       How do I reset my password?

To reset password, tap on “Forget password” at the login screen.

4.       How do I verify myself as a Great Eastern policyholder in Great Eastern Rewards?

You may verify yourself after you have successfully created your account by tapping “Verify as Great Eastern Policyholder” under the “Me” tab.

Step by Step Guide:

To synchronize your Great Eastern Rewards account:

a.      Select “Me” at the bottom tab

b.      Select “Verify as Great Eastern Customer”

c.      Enter your ID type and ID number

d.      Confirm your mobile number and receive a 6-digit verification code via SMS

e.      Complete verification with your 6-digit verification code

Technical Related:

1.       I can’t log in, what should I do?

Please ensure:

a.       You have already signed up for a Great Eastern Rewards account

b.       You have entered a correct password

If the issue persists, please contact us:

By Email: wecare-sg@greateasternlife.com

By Phone:

1800 248 2888 (for local calls)

+65 6248 2888 (for overseas calls)

9am – 5.30pm, Mon – Fri.

2.       During the verification as a Great Eastern policyholder, I did not receive the OTP (One-Time Password).

Please check:

a.       The mobile number shown in the verification process is correct

b.       You have good mobile network coverage

If the mobile number indicated in the verification process differs from your current mobile number, please contact us.

By Email: wecare-sg@greateasternlife.com

By Phone:

1800 248 2888 (for local calls)

+65 6248 2888 (for overseas calls)

9am – 5.30pm, Mon – Fri.

3.       The Great Eastern Rewards app is not working, what should I do?

a.       Check that you have the most updated version of Great Eastern Rewards

b.       Check that your iOS / Android OS is updated to support the app

c.       Try restarting your mobile phone and relaunching the app

If the problem remains unresolved, please contact us at rewards-sg@greateasternlife.com

Rewards Related:

1.       Why I can’t see the “Flash Giveaway!” campaign on my app?

The “Flash Giveaway!” Campaign is only eligible for Great Eastern customers on Great Eastern Rewards app.

2.       How do I check if I am eligible for the campaign?

Existing app users who have already verified as a policyholder just have to login to Great Eastern Rewards app to locate the campaign on the “Home” page of the app.

New app users: download, sign up & verify as a Policyholder on Great Eastern Rewards app, if eligible, the campaign can be seen on the “Home” page of the app. if you have any further query, please contact: rewards-sg@greateasternlife.com

3.       Where can I find the campaign on the app?

The “Flash Giveaway!” campaign can be found on the “Home” page of the app once you have verified your account as Great Eastern Customer.

4.       What time will the vouchers be restocked?

There will be no restock. The Flash giveaway shall take place on 29 Nov 2022 at 1000 hours while stock last.