Reinstate a lapsed policy
- Request for reinstatement of policy*
- Note: For Simplified Cancer plans (Plan Code 0443 and 0534), please use HEALTH WARRANTY (PSF07A) (For Simplified Cancer Plans) form
Only form for service request marked with (*) can be submitted via email. For service request/claims forms which are to be posted to us, please send to:
Menara Great Eastern
Level 4, No. 303 Jalan Ampang
50450 Kuala Lumpur
Online submission via eConnect web portal is available for the following service request:
- Change of payment method/ payment frequency
- Request for auto-debit of renewal premium from credit/debit card
- Perform fund switch for investment-linked policy (not applicable for ex-OACM policy)
- Updating of bank account number for direct credit