1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

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View e-Statement

The following year 2020 e-Statements are now available in e-Connect for policyholder’s reference:
  1. Premium Paid Statement
  2. Investment-Link Policy Annual Statement
  3. Investment-Link Sustainability Statement
  4. Universal Life Annual Statement
  5. Universal Life Annual Sustainability Statement

As part of company’s digital initiatives to enhance customers’ convenience and speed of access to policy information, the following statement will only be available in electronic version via e-Connect:

  1. Premium Paid Statement
  2. Investment-linked Policy Annual Statement
  3. Investment-Link Sustainability Statement
  4. Reversionary Bonus Annual Statement
  5. Universal Life Annual Statement
  6. Universal Life Annual Sustainability Statement

For more details, please refer to e-Statement Guide

Your eStatement is in PDF (Portable Document File) format and policyholder can access up to the last 5 years statements via eConnect. The eStatement is applicable to policy issued under Agency, Group Multiple Benefits Insurance Scheme (GMBIS) and Bancassurance. Policyholder will stop receiving physical (paper) copy of these statements.

 

Questions and Answers

Insurance policy with annual statement is issued as electronic document effective from 2019 onwards. Policyholders can view and retrieve their statements online through e-Connect portal and will no longer receive the hardcopy of the statement.
  1. Premium Paid Statement - statement is now available via e-Connect
  2. Investment-Linked Policy (ILP) Annual Statement
  3. Investment-Linked Annual Sustainability Statement
  4. Reversionary Bonus (RB) Annual Statement
  5. Cash Bonus Statement
  6. Universal Life Annual Statement
  7. Universal Life Annual Sustainability Statement

Click here to login to e-Connect and retreive your statement.
Click here for e-Statement guide.

You will receive an email notification to your registered email address when your statement is updated and available in e-Connect.

Yes, you can update your email address online through e-Connect > My Account > View Profile or by completing the Person Changes Form (PSF01A).

You can access up to the last 5 years statement in e-Connect under My Document.

All e-Statements are in PDF format (Portable Document File) readable using Adobe Acrobat Reader (version 5 and above).

You can login and view the statement immediately (if any) as the statements are already available in e-Connect.

No, as these statements are readily available in e-Connect. You can login at any time to download and print these statements according to your convenience.

To sign up as e-Connect user, login to e-Connect website at econnect-my.greateasternlife.com. Please click here on e-Connect guide.

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  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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