- Customer Services
- Policy Benefits
- Cash Benefits
- Withdraw Survival Benefits or Cash Bonus
Withdraw survival benefits or cash bonus
Depending on the type of policies you have bought, you may also have cash benefits that could be withdrawn to meet your financial needs. There are basically 2 types of cash benefits:
- Survival Benefits
This is a Cash Benefit payable to policyholders on the policy anniversary.
- Cash Bonus
This is a Cash Benefit payable to policyholders on each policy anniversary.
*With effect from 1 September 2023, the deposit interest rate will increase from 2.50% to 3.00% per annum for SGD denominated policies. The deposit interest rate for USD denominated policies will remain at 3.35% per annum.
Ways to apply for a withdrawal of cash benefits
- Sign in to eConnect with Great ID or Singpass app to check your cash benefits and submit an online application.
- Call your Great Eastern Financial Representative for assistance
- Call us at 1800-248 2888 and speak to a Customer Service Officer. Your cheque will be ready within the same working day for collection at our Customer Service Centre.
- Drop by our Customer Service Centre personally.
Frequently asked questions
Cash Benefits refer to
- Survival Benefit
- Cash Bonus
These values are allocated to your policy based on the product features and are payable at regular intervals during the policy term, as long as the policy is in force.
Depending on the options that you have chosen at the start of the policy, you can either withdraw the amount as and when it is due, use it to pay for your premium, or simply keep it with our Company to earn interest.
You may also choose to update your preferred option during the policy term.
Based on the terms and condition stated on the Policy Contract, where there is any outstanding indebtedness (policy loan or APL) attached to the policy, the Survival Benefit will automatically be used to offset the indebtedness first. Only the balance will be paid out or left on deposit with the company.
Our current interest rate is *3.00% per annum for SGD denominated policies and 3.35% per annum for USD denominated policies.
This deposit interest rate will be reviewed on a regular basis to reflect the future investment and interest climate.
Yes, you can withdraw the Cash Benefits at any time.
You may log in to e-Connect to submit your request for withdrawal of Cash Benefit.