Update Great ID OTP mobile number
Follow the steps below if you wish to change the mobile number used to receive your Great ID one-time password (OTP).
There are 2 ways you can update your mobile number:
- If you are an existing eConnect or Great Eastern app user, you may sign in to eConnect or Great Eastern app to update your mobile number.
- If you are not an existing user, you may sign up for Great ID and update your mobile number via Singpass Myinfo during the sign up process.
- Alternatively, you can download and complete the Update of Personal Particulars form and send it to us through one of the following ways:
- Email it to firstname.lastname@example.org.
- Mail it to 1 Pickering Street, #01-01 Great Eastern Centre, Singapore 048659.
- Submit it in person to our Customer Service Centres at Great Eastern Centre or Great Eastern @ Changi from 9am to 5.30pm, Monday to Friday (excluding public holidays).