Is the Dependants’ Protection Scheme by Great Eastern compulsory?

Coverage under the DPS is not compulsory. However, continuing with the DPS cover will provide some financial protection for the policyholder’s family. Policyholders can contact Great Eastern Life to terminate their DPS cover any time by completing the opt out form.Members should consider the benefits of DPS carefully before terminating their DPS cover. If member decides to re-join DPS in the future, he/she will need to submit a health declaration again and the cover will be provided subject to him/her being in good health then.

What does Dependants’ Protection Scheme cover?

It provides coverage against Death, Terminal Illness1 and Total Permanent Disability2.

DPS is automatically extended to Singaporeans or Permanent Residents, between age 21 and 65 upon a valid CPF working contribution.CPF members aged 16 and above who were not extended a DPS cover automatically but wish to be insured can apply for DPS directly with Great Eastern Life.To apply, you can: Click here to download the Proposal Form and return the completed form to us. Get in touch with your Financial Representative Drop by our Customer Service Centre at 1 Pickering Street, #01-01 Great Eastern Centre, Singapore 048659.

How do I make a nomination for DPS?

If you are at least 18 years old and wish to have the death claim benefits paid to a specific person/organisation i.e. beneficiary(s), you can make a revocable nomination by completing the DPS nomination form and submitting the completed form to us. You can also cancel the nomination by making a new nomination and it will take effect from the date a valid form is submitted. To obtain the DPS Nomination form, you may: Click here to download Form 4 Revocable Nomination E-mail us at dps-sg@greateasternlife.com Contact our customer service officers at +65 6839 4565 to request for the form to be sent via post

How can I make a claim?

A DPS claim can be made when a policyholder passes away or is certified to be suffering from terminal illness or total permanent disability. Terminal illness refers to an illness that is likely to result in the death of the member within 12 months the inability to take part in any employment permanently the total permanent loss of physical function of any of the following, certified by a registered medical practitioner under the Medical Registration Act:Both eyes,Two limbs, One eye and one limb

General Enquiry Form

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For enquiries, provide us with your information via the form below and we will respond to you within 2 working days.

Alternatively, call us at our DPS hotline 6839 4565. The DPS hotline is operational from Mondays to Fridays, 9am – 5.30pm, excluding weekends and Singapore gazetted public holidays.

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Note: Please do not provide any credit card details. If there are any refunds or payments to be made, we will be in touch separately.

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