1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Great Eastern 116th Anniversary

GELM 116th Anniversary - Masthead
GELM 116th Anniversary - Thank you for 116 years of trust

Presenting our 116th Anniversary Specials:

Win a limited edition 116th anniversary umbrella!

Participate in our anniversary contest and stand to be one of the 116 lucky customers to win a limited edition umbrella. Enter now on Great Eastern’s Facebook or Instagram page.
 

Terms and Conditions apply.

GELM 116th Anniversary - Giveaway Umbrella

Legacy Cancer Coverage Campaign

Get up to RM200,000 Complimentary Cancer Coverage for the first 5 policy years when you sign up for SmartProtect Wealth Max or SmartProtect Wealth Plus. 

Campaign period: 26 August 2024 to 30 September 2024 

(Policy in force no later than 29 November 2024)

Note: Terms and conditions apply. 

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