1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Credit Ratings

The table below highlights the current rating position of Great Eastern's business by leading rating agencies:

Insurer financial strength rating by Fitch

Company Fitch Ratings
Great Eastern Life Assurance (Malaysia) Berhad AA / Stable
Great Eastern General Insurance (Malaysia) Berhad AA / Stable

The last rating affirmation date is 29 April 2025.
 

Insurer financial strength rating by RAM

Company RAM Ratings
Great Eastern Life Assurance (Malaysia) Berhad AAA / Stable

The rating assigned date is 16 October 2025.