1. 2025 PREMIUM PAID AND ANNUAL STATEMENT are now available in e-Connect for download. Find out more here.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. Roadside Assistance Programme Update: Effective 1 September 2026, RSA Auto Network Sdn Bhd will be the new roadside assistance provider for Great Eastern Life Malaysia. Services include towing, roadside repairs, car replacement assistance, hotel accommodation arrangement, service centre referrals, and other related assistance services. Terms and conditions apply. 📞 24-Hour Customer Service Hotline: 03-4813 3519 

Semak Kasih: Death Claim Inquiry Process and Frequently Asked Questions
Semak Kasih: Death Claim Inquiry Process and Frequently Asked Questions
Download 2025 Premium Paid and Annual Statement
Great Tenang Madani, 6 great benefits from only RM6.50/mth

Credit Ratings

The table below highlights the current rating position of Great Eastern's business by leading rating agencies:

Insurer financial strength rating by Fitch

CompanyFitch Ratings
Great Eastern Life Assurance (Malaysia) BerhadAA / Stable
Great Eastern General Insurance (Malaysia) BerhadAA / Stable

The last rating affirmation date is 20 April 2026.

Insurer financial strength rating by RAM

CompanyRAM Ratings
Great Eastern Life Assurance (Malaysia) BerhadAAA / Stable

The rating assigned date is 16 October 2025.

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  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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