1. For Life Insurance Medical Repricing queries, contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

2. For General Insurance Medical Repricing queries (Easi Health and Easi HealthCare), contact our Careline team at +603-42598900 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

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Credit Ratings

The table below highlights the current rating position of Great Eastern's business by leading rating agencies:

Insurer financial strength rating

Company Fitch Ratings
Great Eastern Life Assurance (Malaysia) Berhad AA / Stable
Great Eastern General Insurance (Malaysia) Berhad AA / Stable

The last rating affirmation date is 29 April 2025.