1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Celebrate your Greatness and win up to MYR 15,000

The Great You - Great Eastern Life Malaysia

We are looking to celebrate your Great achievements.

For all Great Eastern customers, share your stories that can be a force of inspiration to others and stand to win up to MYR15,000.

View other great stories here.

Entry submissions have closed. Stay tuned for the winners announcement. Thank you for your participation

The GREAT Showcase

Discover the great stories from all walks of life

Prizes

The Great You - Tier One Winners
The Great You - Tier Two Winners
The Great You - Tier Three Winners