Claims

From the main landing page, select “Claims” and then select “Make a claim” to submit your claim submission. 

Submit your claim by providing claim details and attaching relevant supporting documents for assessment. 

Check the status of your claim submission in the “Claims” section. 

1. Log in to the Great Eastern Corporate app. 
2. Tap Claims. 
3. Tap Make a claim. 
4. Select the claimant. 
5. Select the relevant medical claim type. 
6. Select the date(s) of the medical visit or hospitalisation period. 
7. Select the relevant benefit for the claim, 
8. Complete the questionnaire with the claim details. 
9. Upload the relevant supporting documents (only PDF, PNG, or JPEG files not exceeding 3MB  per file accepted). Tap Next. 
10. Ensure that the information you have provided is accurate. Check the box to indicate your agreement to the declaration statements and tap Submit. 
11. View your claim submission status. 

1. Log in to the Great Eastern Corporate app. 
2. Tap Claims. 
3. Tap Make a claim. 
4. Select the claimant. 
5. Select the relevant non-medical claim type. 
6. Select the date(s) of the event. Select the relevant benefit for the claim, 
7. Complete the questionnaire with the claim details. 
8. Upload the relevant supporting documents (only PDF, PNG, or JPEG files not exceeding 3MB per file accepted). Tap Next. 
9. Ensure that the information you have provided is accurate. Check the box to indicate your agreement to the declaration statements and tap Submit. 
10. View your claim submission status. 

Where applicable, the following documents may be required as part of the claim submission. 

1. Finalised invoice 
2. Summary 
3. Itemised/Detailed bill 
4. Referral letter/Doctor’s memo
5. Discharge summary/medical report/medical certificate

Yes, you will be able to see past claims submitted through this app as well as those submitted via hard copy submission.

1. Log in to the Great Eastern Corporate app. 
2. Tap Claims. 
3. Under “Claims status”, tap Submitted.  
4. All your submitted claims will be displayed.  
5. You can choose to filter by life assured.