1. Great Eastern nationwide Customer Service Centres and the Customer Service Careline will be closed from 16/2/2026 (Mon) at 1:00 PM to 18/2/2026 (Wed) in conjunction with the Chinese New Year celebration. Business will resume as usual on 19/2/2026 (Thu). In addition, selected Customer Service Centres specifically Alor Setar, Johor Bahru, Batu Pahat and Kluang will remain closed until 19/2/2026 (Thu) in observance of Awal Ramadan. Business will resume on 20/2/2026 (Fri). Thank you for your understanding, and we wish you a wonderful Chinese New Year and Awal Ramadan season!

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

Great Tenang Madani, 6 great benefits from only RM6.50/mth
Great Tenang Madani, 6 great benefits from only RM6.50/mth
Empowering you with Great Insights

Doctor Online

With Doctor Online, enjoy easy access to our extensive network of online Healthcare 

Here's what it offers:

  • 24/7 video consultations: Connect with locally licensed doctors anytime, anywhere, for medical advice without leaving your home.
  • Medication delivery: Order prescribed medications through the app and have them delivered to your doorstep within hours.
  • User-friendly interface: Manage your health records, update your profile, and set up your account with ease.  


The Doctor Online module aims to provide personalized, efficient, and accessible healthcare, empowering you to take control of your health anytime, anywhere.   

  • Consult a licensed doctor on-demand, via video call
  • Medicine delivery to your door 
  • Access your referrals, medical certificates, and reports in-app 
  1. Log in to the Great Eastern Corporate app. 
  2. Tap Doctor online. 
  3. Select one of the virtual healthcare providers listed. 
  4. Review the information on the selected virtual healthcare provider and tap Continue. 
  5. Tap Yes, I understand to indicate your agreement to leaving the Great Eastern Corporate app. 
  6. Attend the virtual consultation at the selected virtual healthcare provider’s website. 
External Link Popup

  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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