1. 2025 PREMIUM PAID AND ANNUAL STATEMENT are now available in e-Connect for download. Find out more here.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. Roadside Assistance Programme Update: Effective 1 September 2026, RSA Auto Network Sdn Bhd will be the new roadside assistance provider for Great Eastern Life Malaysia. Services include towing, roadside repairs, car replacement assistance, hotel accommodation arrangement, service centre referrals, and other related assistance services. Terms and conditions apply. 📞 24-Hour Customer Service Hotline: 03-4813 3519 

Great Eastern Corporate Portal

The Great Eastern Corporate portal is a website where HR personnel, insurance brokers, and appointed third party providers manage information and insurance policies on behalf of their members. 

Follow the login instructions in the welcome email. 

You can: 

  1. View the list of members 
  2. View policies 
  3. View claims 
  4. Submit/View Premium billing 
  5. Select reports to generate Select eDocuments to extract
  1. Log in to the Great Eastern Corporate portal. 
  2. Tap the three bars at the top right corner of the page and select Account
  3. Tap Change password
  4. Key in your current password and the new password and tap Continue
  5. Tap Done
  1. Log in to the Great Eastern Corporate portal. 
  2. In the left navigation, tap Reports
  3. Select your search criteria and tap Generate report.
  1. Log in to the Great Eastern Corporate portal. 
  2. In the left navigation, tap Members
  3. Tap Bulk update
  4. Download the template provided. 
  5. Follow the instructions within the template. 
  6. Upload the completed template (only Excel files smaller than 11MB accepted). 
  7. Tap Submit