1. Great Eastern nationwide Customer Service Centres and the Customer Service Careline will be closed from 16/2/2026 (Mon) at 1:00 PM to 18/2/2026 (Wed) in conjunction with the Chinese New Year celebration. Business will resume as usual on 19/2/2026 (Thu). In addition, selected Customer Service Centres specifically Alor Setar, Johor Bahru, Batu Pahat and Kluang will remain closed until 19/2/2026 (Thu) in observance of Awal Ramadan. Business will resume on 20/2/2026 (Fri). Thank you for your understanding, and we wish you a wonderful Chinese New Year and Awal Ramadan season!

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

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Empowering you with Great Insights

Panel clinics and hospitals

Use the panel clinic and hospital feature to search for a healthcare establishment that is convenient for you. Enjoy cashless medical treatment at these partner healthcare providers, where the charges would be billed directly to your insurance provider or employer. 

  1. Ensure that the location feature in your phone is enabled. 
  2. Log in to the Great Eastern Corporate app. 
  3. Tap Panel clinics and hospitals. 
  4. Select the life assured, member’s place of employment, and type of medical provider. Tap Proceed. 
  5. A list of panel clinics and hospitals in the vicinity would be displayed, along with information on its:

a. rating out of 5 stars

b. opening hours 

c. distance from your current location 
External Link Popup

  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

Proceed