1. 2025 PREMIUM PAID AND ANNUAL STATEMENT are now available in e-Connect for download. Find out more here.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. Roadside Assistance Programme Update: Effective 1 September 2026, RSA Auto Network Sdn Bhd will be the new roadside assistance provider for Great Eastern Life Malaysia. Services include towing, roadside repairs, car replacement assistance, hotel accommodation arrangement, service centre referrals, and other related assistance services. Terms and conditions apply. 📞 24-Hour Customer Service Hotline: 03-4813 3519 

Smart Multi Critical Care Increase of Critical Illness (CI) Coverage

SMART MULTI CRITICAL CARE
SMART MULTI CRITICAL CARE
Increase of Critical Illness (CI) Coverage. Coverage enhancement at no additional cost

We are pleased to announce that effective 25 January 2021, the following 8 new critical illnesses are added under the Covered Events Benefit:

No.CategoryDescription
1Apallic Syndrome
Akinetic Mutism (Early Stage)
2Locked In Syndrome (Intermediate Stage)
3End-Stage Lung DiseaseSevere Pulmonary Fibrosis (Advanced Stage)
4Muscular DystrophyModerately Severe Muscular Dystrophy (Intermediate Stage)
5Osteogenesis ImperfectaSevere Osteoporosis With Fractures (Early Stage)
6Systemic Lupus Erythematosus (SLE) with Lupus Nephritis  Moderately Severe Systemic Lupus Erythematosus With Kidney Complications (Intermediate Stage)  
7Ollier’s DiseaseOllier’s Disease (Intermediate Stage)
8Maffucci SyndromeMaffucci Syndrome (Intermediate Stage)

Disclaimer

Note: The 8 new critical illness conditions will be applicable to all existing Smart Multi Critical Care policies retrospectively at no additional cost. Terms and conditions apply. For more information, please contact your Great Eastern Life Planning Advisor.

PROTECTION BY PIDM ON BENEFITS PAYABLE FROM THE UNIT PORTION OF THIS POLICY/PRODUCT IS SUBJECT TO LIMITATIONS. Please refer to PIDM’s TIPS Brochure or contact Great Eastern Life Assurance (Malaysia) Berhad or PIDM (visit www.pidm.gov.my).