Make a marine claim

For a smoother experience, please ensure you have followed the steps below.

How to make a marine claim

1. Download the following forms and documents to make a claim

2. Download the document checklist 

This list of documents are not all-inclusive and additional information or documents may be required in the course of our claim review.

3. Claim submission 

Submit your claims online with the completed form and supporting documents to us via our Online Portal

4. Contact us

Email: claimscare-my@greateasterngeneral.com

Toll Free Line: 1300-13-1088

Walk in/by post: 

Great Eastern General Insurance (Malaysia) Berhad

Attention to: Claims Department

Level 9, Menara Great Eastern
303 Jalan Ampang
50450 Kuala Lumpur