1. Great Eastern nationwide Customer Service Centres (except Sabah) and Customer Service Careline will be closed at 1.00pm on 24/12/2025 (Wednesday) in conjunction with the Christmas holiday. The Sabah branch will be closed from 8.30am to 5.15pm on 24/12/2025 (Wednesday). We will resume business as usual on 26/12/2025 (Friday). We apologise for any inconvenience caused.

 

2. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

3. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Application Procedure To Be Our New Motor Panel Repairers

If you are interested to become our new motor panel repairers, you can submit your application to us online at www.merimen.com.my

The followings are the selection criteria for the application:

  1. Relevant Repair Tools and Equipment
  2. Experienced Manpower
  3. Site Area
  4. Facilities
  5. Security of the workshop’s premises
  6. Communication
  7. Housekeeping
  8. Company Status with minimum paid up capital of RM50,000.00 and minimum shareholdersfund of RM100,000.00
  9. Subscription to the Centralized Database on Motor Parts Prices and Labour Times (MRCDatabase)
  10. Have the following Insurance policies in place:
  • Fire Insurance (minimum sum insured of RM 500,000.00)
  • Public Liability (minimum sum insured/limit of Indemnity of RM 300,000.00)
  • Burglary Insurance (minimum sum insured limit of RM 300,000.00)

You must support your application with the following documents:
 

  1. Latest copy of JPJ Registration Certificate
  2. Copy of Tax Identification Number (TIN) Certificate
  3. Copy of Company Latest Annual Return/Full Set of Company Registration Form

And upload your supporting documentation online into www.merimen.com.my

We shall keep in touch with you upon receiving your online application.

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