1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Make a third-party claim

How to make a third-party claim

1. Document checklist

2. Contact us

 

Questions and Answers

Third Party Property Damage and Third Party Bodily Injury Claim document checklist is available here.

Please forward the said letter to us via claimscare-my@greateasterngeneral.com. We will advise accordingly on the need to attend court.

Upon sufficient proof that the person is our Appointed Adjuster, kindly render your cooperation. If you have any hesitation, please call us at 1300-13-1088.

Please forward the said letter to us via claimscare-my@greateasterngeneral.com. We will advise accordingly and will appoint lawyer to represent you in Court when necessary.

The lawyer appointed by us will advise you accordingly.

You may email to us at claimscare-my@greateasterngeneral.com.