1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

GREAT MediValue for all! Pay less for more!
GREAT MediValue for all! Pay less for more!
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Great Eastern General Insurance Contact Card

Customer Service Hotline
Toll Free No.: 1300-1300-88 (Press 2 for General Insurance)
General No.: +603 4259 7888 (Calling from Overseas)
Email: gicare-my@greateasterngeneral.com
 

Claims Service Hotline
Email: claimscare-my@greateasterngeneral.com
Submit a claim here. 
 

Complaint Handling Unit
Tel No.: +603 4259 7828
CS Toll Free No.: 1300 1300 88 (Press 2 for General Insurance)
 

Bancassurance Unit
General No.: +603 2786 8282
Email:
banca-my@greateasterngeneral.com (For Fire)
directmarketing-my@greateasterngeneral.com (For Others)
 

Third Party Administrators
AAN: +603 7628 3811
MiCare: +603 7843 9459
GELM HSD: 1300-1300-18
Pra Assist: +603 6201 3988

External Link Popup

  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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