1. 2025 PREMIUM PAID AND ANNUAL STATEMENT are now available in e-Connect for download. Find out more here.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. Roadside Assistance Programme Update: Effective 1 September 2026, RSA Auto Network Sdn Bhd will be the new roadside assistance provider for Great Eastern Life Malaysia. Services include towing, roadside repairs, car replacement assistance, hotel accommodation arrangement, service centre referrals, and other related assistance services. Terms and conditions apply. 📞 24-Hour Customer Service Hotline: 03-4813 3519 

Semak Kasih: Death Claim Inquiry Process and Frequently Asked Questions
Semak Kasih: Death Claim Inquiry Process and Frequently Asked Questions
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Medical Rate Revision 

Malaysians have witnessed medical and health insurance premium increase in recent years, driven by rising healthcare costs and higher claims utilisation. The surge in medical expenses, advancements in medical technology, and growing hospitalisation rates resulted in medical inflation and have led insurance companies to implement medical repricing across various health and medical insurance plans.

As policyholders navigate these changes, understanding the key factors behind the medical insurance premium rise is crucial for making informed decisions about their coverage. The information below provides a comprehensive overview of the medical rate revision. Additionally, you can review the Average Medical Inflation Cost for further insights into the evolving healthcare landscape.
 

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Average Medical Inflation Cost

Product Name 3-year Average Utilisation
Rate		3-year Average Claim Amount2025 Medical Inflation Rate2024 Medical Inflation Rate 2023 Medical Inflation Rate3-year Average Medical Inflation
Rate
Easi HealthCare19 out of 100 policyowners made a claimRM 11,487-3.7%11.9%
 -11.4%-1.0%
Easi Health28 out of 100 policyowners made a claimRM 12,7437.6%13.0% 6.4%9.0%
Easi Med Major4 out of 100 policyowners made a claimRM 17,23925.7%-12.4% -27.2%2.9%*
Easi Med Active11 out of 100 policyowners made a claimRM 7,279143.1%3,129.1% Not available2.9%*
GREAT Med CareNARM 00.0%Not available Not available2.9%*

*Inflation rate based on medical portfolio cohort due to insufficient policy and claims experience.

 

Notes:

1. Reference time-frame used for computing the 3-year average medical inflation cost: 3-year average – 1 January 2023 to 31 December 2025.

2. This table is intended to provide policyholders with reliable medical inflation cost and offer a clear understanding of the performance of individual products.

3. Policyholders should review these metrics cautiously for a more comprehensive assessment of their healthcare coverage.

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