1. Great Eastern nationwide Customer Service Centres and the Customer Service Careline will be closed from 16/2/2026 (Mon) at 1:00 PM to 18/2/2026 (Wed) in conjunction with the Chinese New Year celebration. Business will resume as usual on 19/2/2026 (Thu). In addition, selected Customer Service Centres specifically Alor Setar, Johor Bahru, Batu Pahat and Kluang will remain closed until 19/2/2026 (Thu) in observance of Awal Ramadan. Business will resume on 20/2/2026 (Fri). Thank you for your understanding, and we wish you a wonderful Chinese New Year and Awal Ramadan season!

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

Assignment of Policy

It is the transfer of ownership of a life assurance policy to a separate entity [assignee]. The assignee becomes the new policy owner and the assignor has no further rights thereunder. However, premiums continue to be payable by the Payer.

It is the transfer of ownership of a life assurance policy to a separate entity [assignee] upon the death of the life assured. However, all the rights will be reverted back to the assignor if the assignee dies before the payment of the policy money becomes due or if the life assured survives till the maturity date of an endowment policy. The consent of the Conditional Assignee is required for further dealings under this policy.