1. If you are affected by flood and hold an eligible policy with us, please click here to submit your claim.

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

GREAT MediValue for all! Pay less for more!
GREAT MediValue for all! Pay less for more!
Empowering you with Great Insights
Sign up for eligible medical riders with no waiting period

Surrender

You may choose to surrender or terminate your insurance policy at any time. If your policy has acquired cash or investment value at the time of surrender or termination, you will receive the surrender value payment less indebtedness and/or other surrender charges (if applicable). Please do consult your insurance agent before you surrender or terminate your policy to ensure you and your family are sufficiently protected against unexpected financial loss or disability.

How to surrender or terminate your policy:

Step 1 Contact your agent or Customer Service (wecare-my@greateasternlife.com) for advice
Step 2 Complete all required form(s) and prepare supporting document (if applicable)
Step 3 Ensure your signature is executed in the same manner as per the Proposal Form or the latest recorded signature.
Step 4 Submit the surrender/termination document to your agent or the nearest Great Eastern office.
Step 5 For policy with cash or investment value, you will receive notification when the surrender payment is credited to your nominated bank account.

 

Note: Upon disbursement of payment, the Policy will be terminated so all benefits and rights shall cease.

Back to top

External Link Popup

  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

Proceed