Surrender
You may choose to surrender or terminate your insurance policy at any time. If your policy has acquired cash or investment value at the time of surrender or termination, you will receive the surrender value payment less indebtedness and/or other surrender charges (if applicable). Please do consult your insurance agent before you surrender or terminate your policy to ensure you and your family are sufficiently protected against unexpected financial loss or disability.
How to surrender or terminate your policy:
| Step 1 | Contact your agent or Customer Service (wecare-my@greateasternlife.com) for advice |
| Step 2 | Complete all required form(s) and prepare supporting document (if applicable) |
| Step 3 | Ensure your signature is executed in the same manner as per the Proposal Form or the latest recorded signature. |
| Step 4 | Submit the surrender/termination document to your agent or the nearest Great Eastern office. |
| Step 5 | For policy with cash or investment value, you will receive notification when the surrender payment is credited to your nominated bank account. |
Note: Upon disbursement of payment, the Policy will be terminated so all benefits and rights shall cease.