1. Great Eastern Head Office Customer Service Centre and Customer Service Careline will be closed on 02/02/2026 (Monday) and 03/02/2026 (Tuesday) in conjunction with the Thaipusam and Federal Territory public holidays. Business will resume as usual on 04/02/2026 (Wednesday).

 

In addition, selected Customer Service Centres - Alor Setar, Batu Pahat, Ipoh, Johor Bahru, Klang, Kluang, Penang, Seremban, and Taiping will be closed on 02/02/2026 (Monday) for the Thaipusam holiday. These centres will resume operations on 03/02/2026 (Tuesday). We apologise for any inconvenience caused. 

 

2. SCAM ALERT! Be cautious of scammers who are pretending to offer personal bank loan with insurance coverage protection with condition of premium payments to be paid prior to releasing the approved loan amount. Do not fall victim to the scam!

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

 

4. We have updated our Customers’ Personal Data Protection Notice to ensure greater transparency and control over your personal data. We remain committed to protecting your privacy and ensuring your personal data is managed responsibly and securely. You can view the full updated notice here.

Great Tenang Madani, 6 great benefits from only RM6.50/mth
Great Tenang Madani, 6 great benefits from only RM6.50/mth
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Attend a medical examination

Panel clinics

The panel clinic listed by location is meant to facilitate medical check-up prior to purchasing an insurance plan.

To view the full listing, please click on panel clinic list 

Clicking on the link above will open a printable file in new window. The panel clinic list needs to be downloaded using Acrobat Reader.

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  External Link Notification

This link will bring you to a third-party website which Great Eastern has no control ("3rd Party Website"). Any use of the 3rd Party Website will be subject to and any information you provide will be governed by the terms of the 3rd Party Website, including those relating to confidentiality, data privacy and security.

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