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Premium Payment

Premium payment is to guide policyholders on various options for premium or other type of policy payments. Easy and no fuss, go for ePay or Autodebit facility.

Premium Payment Options For Life Insurance Policy

Payment Channel

Credit / Debit Card

JomPAY

Internet Banking

ATM

Cheque Deposit Machine

Saving / Current Account (Standing Instruction)

Over-The-Counter

Cash

Cheque

e-PAY (PayNow) at eConnect portal

✔**

             

Auto-debit facility

✔**

             

Bank Simpanan Nasional

 

   

 

CIMB Bank Berhad

 

✔*

   

✔*

   

Malayan Banking Berhad

 

 

✔*

   

OCBC Bank (Malaysia) Berhad

 

 

Public Bank Berhad

 

 

RHB Bank Berhad

 

   

 

   

Other JomPAY Participating Banks (Please refer JomPAY official website on the participating banks)

 

 

 

 

   

Note:

* Not applicable for Overseas Assurance Corporation (M) Berhad's policy.
** Visa or Master credit card issued in Malaysia and foreign country is acceptable.
** Visa or Master debit card issued in Malaysia only is acceptable.

For more information, please refer to Frequently Asked Question (FAQ).

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ePay (PayNow) from e-Connect portal

e-PAY is a secured electronic payment gateway service which allows Great Eastern’s policyholders to make payment for their policy using their credit or debit card.

Sign-up for e-Connect and enjoy paying premium online using e-PAY. Click here for guide to use e-Pay via e-Connect.

For non e-Connect users, click here for e-Connect registration guide.

For more information, please refer to Frequently Asked Question (FAQ).

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JomPAY Online

You can pay your premium or other policy related payment via JomPAY using funds from your Current or Savings accounts. No registration is required with JomPAY and most importantly, it’s available online or through your respective bank’s ATM.

Just 6 simple steps

Step 1

Logon to Internet or Mobile Banking and look for JomPAY

Step 2

Enter Biller Code: 90050 (for Great Eastern Life Policy)
Enter Biller Code: 90100 (for Great Eastern ex-OAC & BANCA Policy)

Step 3

Enter your 10-digit Policy Number in Ref-1 field (for Great Eastern Life Policy)

Enter your 8-digit Policy Number in Ref-1 field (for Great Eastern ex-OAC & BANCA Policy)

Step 4

Enter Payment Type & Mobile Phone Number in Ref-2 field

Please refer to the Types of policy payment you can pay using JomPAY section below to find out examples of Ref-2. 

Step 5

Enter your Payment Amount

Step 6

Confirm and Pay


Please refer JomPAY official website on the participating banks.

Types of policy payment you can pay using JomPAY
Effective 1st February 2022, you can pay for other policy related payment via JomPAY. To ensure your payment is updated promptly into your policy, please refer to the guide and the examples below.

Must indicate <Payment Type> and <Mobile Phone Number> in the Ref-2 field before submitting your payment.

Type of Payment

JomPAY Ref-2

Example

Premium / Automatic Premium Loan (APL) repayment

Enter <Mobile Phone Number> only

0121234567

Policy Loan (LOAN)

Enter <Payment Type> & <Mobile Phone Number>

 

LOAN 0121234567

Single Premium Top-up* (SPTU)

SPTU 0121234567

Policy Alterations* (ALTER)

ALTER 0121234567

 

Advance Premium Account* (APA)

APA 0121234567

 

Policy Reinstatement* (REVIVAL)

REVIVAL 0121234567

Non-Lapse Top-up / Miscellaneous Debt* (NLTU)

NLTU 0121234567

 

Mobile number 0121234567 is for illustration only.

*IMPORTANT NOTE:

  1. Please submit the Application Form / copy of letter issued by company requesting for payment (if applicable) through ‘My Mailbox’ in e-Connect or email to us after your payment.
  2. Electronic payment receipt is available in eConnect portal within 3 days upon receiving your payment remittance.

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Internet Banking

You can also pay your premium online from the listed banks below using your saving / current account by login to the internet banking website.

Malayan Banking Berhad

OCBC Bank (Malaysia) Berhad

Public Bank Berhad

RHB Bank Berhad

Bank Simpanan Nasional

CIMB  Bank

Note: Electronic payment receipt is available in eConnect portal within 3 days upon receiving your payment remittance.

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Cheque Deposit Machine (CDM)

You can deposit your cheque payment at OCBC Bank’s Cheque Deposit Machine by following the steps below.

OCBC

Step 1: Select preferred “Language” & Press "Enter"

Step 2: Select “Bill Payment”.

Step 3: Select "Great Eastern Life Assurance (M) Berhad”.

Step 4: Enter total amount of cheque(s).

Step 5: Press “Enter” for yes.

Step 6: Press “Enter” to confirm the amount.

Step 7: Deposit cheques (max 30 cheques in once time).

Note: Cheques must be crossed and made payable to "Great Eastern Life Assurance (Malaysia) Berhad". Please write policyholder's name, Policy Number(s) and contact number at the reverse side of the cheque.

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Automatic Teller Machine (ATM)

Payment via Automatic Teller Machine (ATM) is available at the listed banks as mentioned below.

JomPAY’s Participating Banks

Step 1: Insert ATM card*

Step 2: Select “JomPAY” under “PayBill / Bill Payment”

Step 3: Enter the [Biller Code]

  • [90050] for Great Eastern Life Policy
  • [90100] for Great Eastern ex-OAC** & BANCA*** Policy

Step 4: Enter Policy Number in Ref-1 field

  • 10-digit Policy Number for Great Eastern Life Policy
  • 8-digit Policy Number for Great Eastern ex-OAC** & BANCA*** Policy

Step 5: Enter Mobile Phone Number in Ref-2 field.

Step 6: Enter Premium Amount.

*Please use the ATM card issued by the specific bank e.g. Maybank ATM card for Maybank’s ATM.

**Policy issued by Overseas Assurance Corporations (M) Berhad

***Policy purchased through appointed banks

OCBC

Step 1: Insert OCBC ATM card and select “More Service”

Step 2: Select “Bill Payment”.

Step 3: Select “Great Eastern”.

Step 4: Select “GELA”.

Step 5: Select “Premium” or “Loan”.

Step 6: Enter 10-digit Policy Number.

Step 7: Select “Saving Account” or “Current Account”.

Step 8: Enter Premium Amount

Step 9: Press “Confirm” to confirm the payment. 

Maybank

Step 1: Insert Maybank ATM card and press “Continue”  .

Step 2: Key in ATM pin

Step 3: Select “PayBills

Step 4: Select “Registered Payee Corp”

Step 5: Enter Premium Amount and press “Yes”.

Step 6:. Select “Saving Account” or “Current Account”.

Step 7: Select “Great Eastern Life Assurance”.

Step 8: Press “Yes” to confirm the payment.

Public Bank

Step 1: Insert PBB ATM and select your preferred language

Step 2: Select “ATM”

Step 3: Select “Saving Account” or “Current Account”.

Step 4: Select “Other Service”, “More Service” and “Payment”.

Step 5: Press “Accept”.

Step 6: Enter “230” to select Great Eastern Life Malaysia (GELM)

Step 7: Select “Premium” or “Loan”.

Step 8: Enter 10-digit Policy Number

Step 9: Enter Premium Amount.

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Autodebit Facility

It is simple, secured and convenient. By using Auto-debit facility, your premium is  automatically deducted from your bank account or credit card.

For GIRO auto-deduction from saving/current bank account, kindly obtain and complete the following form from your respective bank:

Panel Banks

Form (New Application)

Additional Info

Bank Simpanan Nasional

Standing Instruction Form (Autodebit)

Bank must verified and approved the form first before submission to Great Eastern

*CIMB Bank Berhad

CIMB Bank Direct Debit Service Instruction form

Bank must verified and approved the form first before submission to Great Eastern

*Malayan Banking Berhad

Maybank Autodebit

 

Public Bank Berhad

Direct Debit Authorisation Form

For 3rd party account: The form must be verified and approved by the bank first before submission to Great Eastern

*Not applicable for Overseas Assurance Corporation (M) Berhad's policy

You can also use our EasiPay service, a hassle-free auto-deduction from VISA or MASTERCARD for:

  • credit card issued by Local or Foreign banks
  • debit card issued by Local banks’ only

Upon subscribing to the auto-debit facility service, you are advised to follow the safety measures below to ensure continuous coverage of your insurance policy:

  • To check your credit card or bank account number is correctly registered as per your instructions.
  • To check your credit card or bank account statement regularly to detect if there are any irregularities with regard to the premium deduction.
  • If you suspect any unauthorized deduction has been made to your account, or any other discrepancies concerning your premium deductions, please notify your bank and Great Eastern Life Assurance (Malaysia) Berhad immediately by calling our Customer Service Careline at 1300-1300 88 or email to wecare-my@greateasternlife.com.

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Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd
Great Eastern Holdings Ltd | Great Eastern Life Assurance Co Ltd | Great Eastern General Insurance Ltd