Payment Channel | Credit / Debit Card | JomPAY | Internet Banking | ATM | Cheque Deposit Machine | Saving / Current Account (Standing Instruction) | Over-The-Counter | |
---|---|---|---|---|---|---|---|---|
Cash | Cheque | |||||||
e-PAY (PayNow) at eConnect portal | ✔** | |||||||
Auto-debit facility | ✔** | |||||||
Bank Simpanan Nasional | ✔ | ✔ | ✔ | ✔ | ||||
CIMB Bank Berhad | ✔ | ✔* | ✔* | |||||
Malayan Banking Berhad | ✔ | ✔ | ✔ | ✔* | ||||
OCBC Bank (Malaysia) Berhad | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
Public Bank Berhad | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ||
Other JomPAY Participating Banks (Please refer JomPAY official website on the participating banks) | ✔ | ✔ |
Note:
* Not applicable for Overseas Assurance Corporation (M) Berhad's policy.
** Visa or Master credit card issued in Malaysia and foreign country is acceptable.
** Visa or Master debit card issued in Malaysia only is acceptable.
For more information, please refer to Frequently Asked Question (FAQ).
e-PAY is a secured electronic payment gateway service which allows Great Eastern’s policyholders to make payment for their policy using their credit or debit card.
Sign-up for e-Connect and enjoy paying premium online using e-PAY. Click here for guide to use e-Pay via e-Connect.
For non e-Connect users, click here for e-Connect registration guide.
For more information, please refer to Frequently Asked Question (FAQ).
You can pay your premium or other policy related payment via JomPAY using funds from your Savings or Current Account or Credit Card. JomPAY is available through your respective bank's Internet or Mobile Banking or Automated Teller Machine (ATM). Please refer to JomPAY website for more info on the participating banks.
Just 6 simple steps
Step 1 |
Login to Internet or Mobile Banking and select JomPAY |
---|---|
Step 2 |
Enter Biller Code: 90050 (for Great Eastern Life Policy) |
Step 3 |
Enter your 10-digit Policy Number in Ref-1 field (for Great Eastern Life Policy) Enter your 8-digit Policy Number in Ref-1 field (for Great Eastern ex-OAC* & Bancassurance Policy) |
Step 4 |
Enter Payment Type & Mobile Phone Number in Ref-2 field Please refer to the Types of policy payment you can pay using JomPAY section below for examples of Ref-2. |
Step 5 |
Enter your Payment Amount |
Step 6 |
Confirm and Pay |
Note:
*Ex-OAC is Life Insurance policy issued by Overseas Assurance Corporation (Malaysia) Berhad
Types of policy payment you can pay using JomPAY
Effective 1st February 2022, you can pay for other policy related payment via JomPAY. To ensure your payment is updated promptly into your policy, please refer to the guide and the examples below.
Must indicate <Payment Type> and <Mobile Phone Number> in the Ref-2 field before submitting your payment.
Type of Payment |
JomPAY Ref-2 |
Example |
---|---|---|
Premium / Automatic Premium Loan (APL) repayment |
Enter <Mobile Phone Number> only |
0121234567 |
Policy Loan (LOAN) |
Enter <Payment Type> & <Mobile Phone Number>
|
LOAN 0121234567 |
Single Premium Top-up* (SPTU) |
SPTU 0121234567 |
|
Policy Alterations* (ALTER) |
ALTER 0121234567
|
|
Advance Premium Account* (APA) |
APA 0121234567
|
|
Policy Reinstatement* (REVIVAL) |
REVIVAL 0121234567 |
|
Non-Lapse Top-up / Miscellaneous Debt* (NLTU) |
NLTU 0121234567
|
Mobile number 0121234567 is for illustration only.
*IMPORTANT NOTE:
You can also pay your premium online from the listed banks below using your saving / current account by login to the internet banking website.
Malayan Banking Berhad |
OCBC Bank (Malaysia) Berhad |
Public Bank Berhad |
Bank Simpanan Nasional |
CIMB Bank |
Note: Electronic payment receipt is available in eConnect portal within 3 days upon receiving your payment remittance.
You can deposit your cheque payment at OCBC Bank’s Cheque Deposit Machine by following the steps below.
OCBC |
Step 1: Select preferred “Language” & Press "Enter" Step 2: Select “Bill Payment”. Step 3: Select "Great Eastern Life Assurance (M) Berhad”. Step 4: Enter total amount of cheque(s). Step 5: Press “Enter” for yes. Step 6: Press “Enter” to confirm the amount. Step 7: Deposit cheques (max 30 cheques in once time). |
---|
Note: Cheques must be crossed and made payable to "Great Eastern Life Assurance (Malaysia) Berhad". Please write policyholder's name, Policy Number(s) and contact number at the reverse side of the cheque.
Payment via Automated Teller Machine (ATM) is available at the listed banks as mentioned below.
JomPAY’s Participating Banks |
Step 1: Insert ATM card* Step 2: Select “JomPAY” under “PayBill / Bill Payment” Step 3: Enter the [Biller Code]
Step 4: Enter Policy Number in Ref-1 field
Step 5: Enter Mobile Phone Number in Ref-2 field. Step 6: Enter Premium Amount. *Please use the ATM card issued by the specific bank e.g. Maybank ATM card for Maybank’s ATM. **Policy issued by Overseas Assurance Corporations (M) Berhad ***Policy purchased through appointed banks |
---|---|
OCBC |
Step 1: Insert OCBC ATM card and select “More Service” Step 2: Select “Bill Payment”. Step 3: Select “Great Eastern”. Step 4: Select “GELA”. Step 5: Select “Premium” or “Loan”. Step 6: Enter 10-digit Policy Number. Step 7: Select “Saving Account” or “Current Account”. Step 8: Enter Premium Amount Step 9: Press “Confirm” to confirm the payment. |
Maybank |
Step 1: Insert Maybank ATM card and press “Continue” . Step 2: Key in ATM pin Step 3: Select “PayBills Step 4: Select “Registered Payee Corp” Step 5: Enter Premium Amount and press “Yes”. Step 6:. Select “Saving Account” or “Current Account”. Step 7: Select “Great Eastern Life Assurance”. Step 8: Press “Yes” to confirm the payment. |
Public Bank |
Step 1: Insert PBB ATM and select your preferred language Step 2: Select “ATM” Step 3: Select “Saving Account” or “Current Account”. Step 4: Select “Other Service”, “More Service” and “Payment”. Step 5: Press “Accept”. Step 6: Enter “230” to select Great Eastern Life Malaysia (GELM) Step 7: Select “Premium” or “Loan”. Step 8: Enter 10-digit Policy Number Step 9: Enter Premium Amount. |
It is simple, secured and convenient. By using Auto-debit facility, your premium is automatically deducted from your bank account or credit or debit card.
For GIRO auto-deduction from saving/current bank account, kindly obtain and complete the following form from your respective bank:
Panel Banks |
Form (New Application) |
Additional Info |
---|---|---|
Bank Simpanan Nasional |
Standing Instruction Form (Autodebit) |
Bank must verified and approved the form first before submission to Great Eastern |
*CIMB Bank Berhad |
CIMB Bank Direct Debit Service Instruction form |
Bank must verified and approved the form first before submission to Great Eastern |
*Malayan Banking Berhad |
Maybank Autodebit |
|
Public Bank Berhad |
Direct Debit Authorisation Form |
For 3rd party account: The form must be verified and approved by the bank first before submission to Great Eastern |
*Not applicable for Overseas Assurance Corporation (M) Berhad's policy
You can also use our EasiPay service, a hassle-free auto-deduction from VISA or MASTERCARD for:
Upon subscribing to the auto-debit facility service, you are advised to follow the safety measures below to ensure continuous coverage of your insurance policy: